Waitress the Musical in New York, NY

Brooks Atkinson Theatre 256 West 47th Street New York, NY 10036
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A Sara Bareilles and Jessie Nelson-written musical created around the 2007 motion picture of the same name, Waitress offers a fascinating story that follows a pregnant waitress named Jenna who is trapped in an abusive marriage and trying to find happiness. Playing at Brooks Atkinson Theatre, the show offers themes of romance, despair, humor and faith, and has had nominations for every “Best Musical of the Season."

Good To Know

from Ashley, one of our New York Travel Experts
  • Written by Sara Bareilles and Jessie Nelson.
  • Recommended for children ages 12 and up.
  • Arrive 30-45 minutes before showtime.
  • Show length: approx. 2 hours and 30 minutes with one intermission.
  • Performed at the Brooks Atkinson Theatre.


from Waitress
Fresh from a soldout run at Boston’s American Repertory Theater, WAITRESS makes its highly anticipated Broadway premiere. Funny, uplifting and surprisingly poignant, this irresistible slice of life features original music and lyrics by 5 time Grammy® nominee Sara Bareilles (“Brave,” “Love Song”), a book by acclaimed screenwriter Jessie Nelson (I Am Sam) and direction by Tony Award® winner Diane Paulus (Pippin, Finding Neverland).

Jenna, a waitress and expert pie maker stuck in a small town and a loveless marriage. Faced with an unexpected pregnancy, Jenna fears she may have to abandon the dream of opening her own pie shop forever… until a baking contest in a nearby county and the town’s handsome new doctor offer her a tempting recipe for happiness. Jenna must weigh her commitments against a rare shot at freedom and recognition. Her quirky crew of fellow waitresses, customers, and new doctor all offer her conflicting recipes for happiness but Jenna must ultimately decide for herself.

Inspired by Adrienne Shelly’s beloved film, WAITRESS is an empowering celebration of friendship, motherhood and finding the strength to pursue even the wildest dreams. Order up!

This show is approximately 2 hours and 30 minutes (1 intermission). Recommended for ages 12 years and up.

Tripster Customer Reviews

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TripAdvisor Reviews
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Poole, United Kingdom
"Fresh and different show"
TripAdvisor user rating 5 out of 5
Reviewed January 19, 2020
I loved Waitress - the style of the music was really modern with some beautiful harmonies and strong performances from the three female leads. It is not a typical Broadway show but it is a fantastic musical - really enjoyable evening.
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Robert G
Miami, Florida
"Worst Show on Bway"
TripAdvisor user rating 1 out of 5
Reviewed January 13, 2020
When I see that this play is still showing, I am shocked. This is the worst play I can ever remember seeing. Looking back, I wished I left at the intermission, but I was hopeful (and paid money) for the performance. This show was a waste of time and money.
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TripAdvisor user rating 5 out of 5
Reviewed January 04, 2020
I went to go see Waitress because I love all the music from it and I am a huge theater fan. When I saw it I got to see Jordan Sparks take on the role of Jenna and her vocals were so amazing and shocking. Her voice is so gorgeous and I feel so lucky that I got to see her on stage. I also have to mention Natasha Ivette Williams (Becky) and Benny Elledge (Cal) who was hilarious and were an even funnier duo. A actress who I also loved was Molly Jobe (swing Dawn) who was also a great actress and had such an interesting character. Ben Thompson as Earl was also amazing at acting out his harsh demanding role. Who I really want to get into is Christopher Fitzgerald... how do I even start. He was hilarious and I just love his energy. I almost burst into tears from laughing during Never Ever Getting Rid of Me. He made my day and he had a beautiful voice and was an amazing actor.
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Michael H
Brossard, Canada
"A Dream Come True, Live on Stage!"
TripAdvisor user rating 5 out of 5
Reviewed January 04, 2020
This was my daughter’s dream to see “Waitress” on Broadway by the time she turned 12 and before it closed on Jan. 5th. On her birthday, I didn’t disappoint her. Katherine McPhee was incredible as Jenna, “She Used to Be Mine” gave us chills (and a few tears)! We were EXTREMELY fortunate to see Christopher Fitzgerald, the original Broadway actor as Ogie perform! He was priceless, especially when he sang “Never Ever Getting Rid of Me” and it was a joy to see my daughter meet him after the show. Becky (Natasha Yvette Williams) and Dawn (Caitlin Houlahan) were sassy, hilarious and their voices brought the house down! Benny Elledge was great as Cal, however he was laughing very hard and couldn’t keep character during Ogie’s scenes. We were ecstatic to see Drew Gehling, the original Broadway actor of Dr. Pomatter on stage last night, he was out-standing and we couldn’t believe we met him after the show! Joe (Larry Marshall) and Lulu (Delaney Quinn) also did a very good job! Earl (Ben Thompson) was marvellous, he scared my daughter when he was abusing Jenna! The band and the ensemble were amazing and brought the show together. We’re so sad to see the show close tomorrow, but “Waitress” will never close in our hearts.
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Rochester, Minnesota
"Show was great but the understudy lead was disappointing "
TripAdvisor user rating 3 out of 5
Reviewed December 29, 2019
I bought tickets to this show expecting to see Katherine McPfee or comparable lead. Instead we got an understudy who could not sing the high notes, voice was strained and breathy. Fine actress but needs singing roles that fit her voice.
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Waitress is located at Brooks Atkinson Theatre 256 West 47th Street New York, NY 10036
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Frequently Asked Questions about Waitress

Is the theatre wheelchair accessible?
Wheelchair locations are available in the Orchestra section (pending availability). We suggest confirming with the theater regarding any accessible requirements.

What are the box office hours?
Monday thru Saturday: 10:00 am – 8:00 pm. Sunday: Closed

What time should I arrive at the theatre?
Doors open 30 minutes prior to curtain time. The performance begins promptly at the time noted on your ticket.

What should I wear to a Broadway show?
There is no specific dress code.

Is this show appropriate for children?
Waitress is recommended for audiences ages 12 and up.