| Date | Service | Rating | Customer Review | |
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| 5/5/2021 | Ticket Purchase | Very easy and quick to use. Excellent service. I can't wait to attend that Sunset Dinner! Thank you for doing a great job. |  |
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| 5/5/2021 | Ticket Purchase | Easy to use. Process was fast. | |
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| 5/5/2021 | Ticket Purchase + Hotel Booking | Tripster's was very easy to navigate By bundling our room and vacation activities I was able to save some serious money. All of my "activities" were researched and then purchased through Tripster's. Offering me discounts for every single event on our vacation agenda!! Many thanks. My teenage kids will be truly surprised of the teen age friendly activities ole Mom has in store for them. | |
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| 5/5/2021 | Ticket Purchase | Calendar and schedule explanation | |
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| 5/5/2021 | Ticket Purchase | Excellent! | |
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| 5/4/2021 | Ticket Purchase | It is easy to make reservations on Tripster. I was disappointed that they charged $5.97 service fee for each ticket (I bought 4 tickets so that was a total of $23.88 just for service fees). With the service fees, the cost of each ticket totaled $45.47. They used to charge just one service fee regardless of how many tickets I purchased. | |
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| 5/4/2021 | Ticket Purchase |
Easy to get tickets and we had so much fun.
Tripster Response:
Clara, so glad you had fun! When it's time to plan your next vacation, we would be delighted to help. Cheers!
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| 5/3/2021 | Ticket Purchase |
I loved purchasing the tickets I wanted through Tripster. The deals were easy to find and the process was smooth. Now... to make sure the tickets work as we are standing in front of the gates to the park we are visiting...
Tripster Response:
Thanks for the review! Our goal is to always provide the best deals with an easy purchase process. Enjoy the park!
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| 5/3/2021 | Ticket Purchase | Very easy to navigate. Like the security statements on website. Also like the cancellation/refund policy | |
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| 5/3/2021 | Ticket Purchase | It was fast | |
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| 5/3/2021 | Ticket Purchase | They were efficient, informative and easy to do business with. | |
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| 5/3/2021 | Ticket Purchase |
Saved us money on our May vacation. So glad I found you. Thanks
Tripster Response:
Thanks for the review! We love saving our guests money and look forward to helping you plan trips in the future. Cheers!
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| 5/1/2021 | Ticket Purchase + Hotel Booking | I could not get hold of a representative. I needed to know if you had a promo code for Military or Veterans. I am a Disabled Veteran and needed to know if any of the shows I scheduled at Branson had any special accommodation for the disabled. I sent an email but did not receive a response. I went a head and place my order. Other than that it was fine. John Maupin | |
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| 5/1/2021 | Ticket Purchase + Hotel Booking |
Not understanding why it takes up to 6 weeks to get a refund when you cancel a trip less than 24 hours after it is booked.
Tripster Response:
Thank you for the feedback. We understand it can be frustrating to not have credit card transactions happen instantaneously. Due to the higher volume of changes and cancellations resulting from complications of planning travel around COVID-19, refunds are taking anywhere from 6-8 weeks to process. We sincerely appreciate your patience during this time.
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| 5/1/2021 | Ticket Purchase | Quick easy and saved us a bunch of money we were able to take the whole family | |
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| 5/1/2021 | Hotel Booking |
get rid of the make payments app. who books trips needing to make payments, I think it was called affim or some **** like that, why the hell would I want to make multiple payments. they actually wanted me to enter date of birth and ss number. It should be clearly spelled out, I think it is not clearly spelled out so you can participATE IN THEFT; hopefully I can find a more user friendly booking app in the future. I will avoid your app. good day
Tripster Response:
Kind sir, we do thank you for your feedback. To be clear, our Book Now, Pay Later program has been very helpful for travelers to book trips and delay the cost. Furthermore, it is merely a payment “option,” not a required method of payment. We wish you the best in your future travels.
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| 5/1/2021 | Ticket Purchase + Hotel Booking | They had a great package deal for our short stay and the website was easy to navigate. There is also a very good cancellation policy. | |
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| 5/1/2021 | Ticket Purchase | Tickets to WonderWorks | |
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| 4/30/2021 | Ticket Purchase | Very efficient right on time will use again | |
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| 4/30/2021 | Ticket Purchase | Excellent pricing and super easy to navigate. Lots of tickets and items to choose from that are much less than anywhere. Fast service. | |
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