| Date | Service | Rating | Customer Review | |
|---|---|---|---|---|
| 7/13/2020 | Ticket Purchase | We bought tickets in advance to make sure we were practicing social distancing. We had our two grandchildren with us. We were told when we called the aquarium that they were only taking in half capacity. Felt good about it all till we git there. We walked in and turned around and left. Our tickets didn't get scanned on my phone. It was a dangerous environment. Way too many people and not social distancing. I tried calling tipster with no answer. I emailed tipster to get a refund and haven't heard a thing back. Very disappointed and won't ever do it again. |  |
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| 7/12/2020 | Ticket Purchase | The Tripster site offers a wide range of entertainment shows in the Pigeon Forge area. It is very easy to book as many shows as you need with minimal effort. The site offers the shows and provides info on the shows and available times from which you can select the best time for yourself. A plus is that if you need to cancel a show for any reason prior to the show date you can and get a credit. In this uncertain times that is a big plus. One minor thing, even though it is easy to book a show and the charge appears on your credit card within a minute, it can take up to 45 days to get a credit to your account should you cancel a show. Not a biggy but worth knowing. Also, Tripster's pricing is great. | |
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| 7/10/2020 | Ticket Purchase | Great service!! I had the wrong date on my tickets and they corrected it and sent me a corrected invoice! | |
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| 7/10/2020 | Ticket Purchase | Tripster made purchasing tickets in advance simple and easy to use. | |
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| 7/9/2020 | Ticket Purchase | Smooth transaction. Loved the discounts. | |
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| 7/9/2020 | Ticket Purchase | Very fast and easy. Thanks again. | |
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| 7/8/2020 | Hotel Booking | Once I found the hotel I wanted, it was pretty easy to navigate in Tripster. Now I don't have to worry about trying to find a hotel after we get there. Thanks! | |
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| 7/5/2020 | Ticket Purchase | Everything went great and was so simple! | |
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| 7/4/2020 | Ticket Purchase | Easy layout to find things on their web site. I used them last year for motel and shows which I had fantastic seats and GREAT PRICES TOO !!!!!! | |
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| 7/3/2020 | Ticket Purchase | Well it worked but we were on vacation so no printer when we bought our tickets through tripster. So getting our actual Farris wheel tickets were a pain in the butt because of not have a tripster printout . Also it didn’t save us if anything we actually spent a couple bucks more because of fees | |
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| 7/3/2020 | Ticket Purchase | Well the hotel was not what I expected and I didn’t even stay there and would like a refund | |
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| 6/29/2020 | Ticket Purchase | Ordering tickets for the show was quick and easy | |
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| 6/29/2020 | Ticket Purchase + Hotel Booking | They were quick to help me with all of my questions and concerns. They even placed reservations with Silver Dollar City for me when I had issues with the reservations on Silver Dollar City's website. I've been using this company for many years since they were Reserve Branson. I'm glad to see the company change to Tripster hasn't changed their quality of service. | |
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| 6/29/2020 | Ticket Purchase + Hotel Booking | I was worried because i changed our trip plans and had already paid. But they credited my account and the exchange was very easy to do. I will use them again. I like the easy in using them and the help i had completing my purchases. Thank you Brenda | |
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| 6/29/2020 | Ticket Purchase | Love all the show/attractions offered, many with big discounts!! | |
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| 6/27/2020 | Ticket Purchase | was super easy to use | |
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| 6/27/2020 | Ticket Purchase | Thought the program was ok at first but 2 issues occurred: my reservation with tripster did not lock into a time slot so I had to call the Biltmore And spent 30 minutes waiting on the phone. The other more concerning issue was that after my transaction I was bombarded with telemarketers trying to sell me health insurance. 20 calls or texts in just one day so I feel my info was sold. | |
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| 6/26/2020 | Ticket Purchase | I wasn’t able to go to my ticketed event due to corona virus shutdown. I still have not received my $128. Refund 3.5 months | |
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| 6/26/2020 | Ticket Purchase | easy to use | |
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| 6/25/2020 | Ticket Purchase | Customer service is great! They respond to emails within minutes. | |
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