La Quinta Chicago Downtown in Chicago, IL

They will rush you out of your room at check out time there is no free breakfast and they charge a $50 incidental fee which is not made clear before checking in. Overall nice property and hotel staff is accommodating

Thank you to Charlie for answering my questions and giving me a smooth and safe travels during my stay at the LaQuinta DT Chicago. Also Joe and the front office staff are all for detail oriented and great guest solvers. Simone and Carol from Sales team made my stay fantastic and help me navigate a great deal booking directly through the hotel!!

This stay was horrible. The staff was rude. The room was disgusting. I frequent LaQuinta for almost every stay--I even worked at a LaQuinta before--and this hotel was not okay. The front desk staff was very, very rude. They did not mention that everything that is normal with the brand is not available (breakfast, pool, exercise room, etc...). They did not mention or assist with parking although I made it clear this was my first time in Chicago, IL. They were rude and smug with my guests and myself. At one point, I was having trouble finding the door because they had signs saying next door and it took for the super nice security to open the door and help me when I had my arms full. When i ordered food to be left at the front desk, the older, white man would not give me my food without my verifying the order place, name, etc... when it had my number on the bag. This alone was over the top, I was treated like a thief over $40 of food I paid for! Not to mention, why would i want my food being held and lurked over with the coronavirus?! The room was small, smelt very stale, and the refrigerator did not work! They sent the security up to the room to fix it. The security was the only nice and respectful person at the hotel! He was super awesome! They made a rude comment to me that they would just have to move me then said he would try fixing it first. It was all so rude and i was treated like a bother. To top it off, the BATHTUB HAD WHAT LOOKED LIKE DRIED BLOOD SMEARED ALL OVER. THIS IS ABSOLUTELY RIDICULOUS! Attempts to talk to the hotel staff and complain were rushed because of other guests. It seemed like they did not think i was good enough to stay at their property.

I've been impressed with La Quinta hotels for room size, acceptable furnishings and decent front desk staff, all at the right price. This hotel fits that bill, at a great location. Room was quiet. Breakfast room and meal were better than many low cost hotels. Has a connected restaurant called Noodles which specializes in quick meals all with different noodles at reasonable price. Hotel is a renovated office building in an office area. Seemed very safe. Easy walking everywhere including to Union Station which is where we went to catch an Amtrak train. I would stay here again.

The location was very good we could walk everywhere. The rooms were very spacious clean and nice. The staff was very nice also. The breakfast buffet was very good. You had to use your rooms keycard to go up in the elevator very good safetyfeature.