JW Marriott San Francisco Union Square in San Francisco, CA

500 Post StreetSan Francisco, CA 94102
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Experience world-class comfort right in San Francisco’s renowned Union Square. With a convenient location, hotel guests will be right in the center of entertainment, top restaurants, and attractions. Amenities include a fitness center, pet-friendly rooms, valet parking, buffet and continental breakfast, and onsite concierge. Rooms feature Smart TVs, room service, coffee makers and more.

Good To Know

from Ashley, one of our San Francisco Travel Experts
  • Valet parking is offered for $66 per night. Self-parking is not available.
  • Pet-friendly accommodations are offered for a non-refundable $75 fee.
  • The hotel is 100% smoke-free.
  • Breakfast is served for an additional fee.
  • Cribs and rollaway beds are offered upon request.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from JW Marriott San Francisco Union Square
Check-In: 4:00pm Check-Out: 11:00am

Property Location
A stay at JW Marriott San Francisco Union Square places you in the heart of San Francisco, walking distance from Union Square and Marrakech Magic Theater. This 4-star hotel is close to Lombard Street and Fisherman's Wharf.

Make yourself at home in one of the 337 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms have designer toiletries and hair dryers.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include wireless Internet access (surcharge), a fireplace in the lobby, and tour/ticket assistance.

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 13320 square feet (1237 square meters) of space consisting of conference space and meeting rooms.

  • Breakfast fee: between USD 21 and USD 29 per person (approximately)
  • Fee for in-room/public wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 66 per night plus tax and SUVs and oversized vehicles USD 76 plus tax

  • Pets allowed for a non-refundable fee of USD 75 per accommodation, per stay. Weight limit is 25 lbs and under.

San Francisco Customer Reviews

Have you been to JW Marriott San Francisco Union Square? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Dublin, Ireland
"Great location & very comfortable room."
TripAdvisor user rating 4 out of 5
Reviewed July 15, 2019 NEW
We thoroughly enjoyed our stay at The JW Marriott- Union Square. Great location the hotel is located in the heart of Union Square. Our room was very comfortable. All of the staff we came in contact with were friendly and helpful. Cynthia at the front desk was very pleasant and helpful. Room service is expensive as is the restaurant and bar. Unfortunately there are a lot of homeless people in the area.
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Chicago, Illinois
"Lovely every time"
TripAdvisor user rating 5 out of 5
Reviewed July 07, 2019 NEW
Just returned from yet another stay at the JW and recommend this property. Great location for everything. Rooms have nice glam decor, illy coffee maker, large room and large well appointed bathroom. Good views. The mini suite was so nice we asked family to come to our room to have drinks vs going out. Helpful service. Spotless. Dark and quiet rooms made for great sleep. Well done JW! Room service is pricey, to be expected. But my salad with salmon had a big chunk of wild salmon that was $14, a good value. My only complaint is parking valet is $66! There is a garage across the street for half that.
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Sao Paulo, SP
"Nicely appointed rooms"
TripAdvisor user rating 5 out of 5
Reviewed July 07, 2019 NEW
Nice well furnished rooms, looking very new, with a great modern luxury decor. The rooms are small, but this is San Francisco. A spare bed is available at no charge but it will block the entrance corridor, which is the only place where it can be placed. They don't charge for mail packages and deliver directly to the room, which is a major convenience for people who shop online while traveling. The standard Marriott at Union Square did charge and that was the primary reason we opted for the JW Marriott. Only remark is that Marriott still charges usd 15 for a slow speed internet access. In this day and age, nickel and diming wifi feels like charging for water. If you register with their rewards program though, they will waive the fees at checkout. Food at the premises is also expensive and, while very well prepared, the ambience is not remarkable as the restaurant shares the same open space as the lobby. I suggest eating breakfast somewhere else. The Marker Hotel at 2 blocks hosts the delightful Tratto restaurant with better ambience and more moderate prices than the JW Marriott. The concierge at the JW. Marriott, Darlene, was really friendly and helpful and made our stay so much easier at the start.
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"Great hotel not so great city"
TripAdvisor user rating 4 out of 5
Reviewed July 06, 2019 NEW
We were very pleased with the location of this hotel and the rooms were very nice. We stayed two nights and the beds were comfortable and the rooms clean. It was an easy walk from here to great shopping and to the trolley that takes you to the waterfront. We took the trolley both ways and the night ride was like a roller coaster. Be prepared to wait a bit to get on a car. But it was worth it. Lots of restaurants nearby. The only down side is how bad the city smells of urine and the hoards of homeless people. We were only there two days and we were accosted by two different people. The one man tried to kiss my 20 year old daughter while we were walking to the corner right out of the hotel and the other was down by the water. The city is not what it used to be.
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Arcadia, California
"Exceptional Employees"
TripAdvisor user rating 5 out of 5
Reviewed July 04, 2019 NEW
The hotel is good. Their employees especially the maids and lounge employees are friendly, helpful and genuinely nice. Joslon the morning Club lounge employee was the best part of our stay! Every morning she was happy, helpful and went out of her way to make sure she did everything she could to make our stay great. She went above and beyond the good services we expect. I highly recommend and would like the management staff to recognize and acknowledge her great service and contribution to making J.W. San Francisco a great place to stay and enjoy. Sincerely, Peter and Phoebe
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JW Marriott San Francisco Union Square is located at 500 Post StreetSan Francisco, CA 94102
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Frequently Asked Questions about JW Marriott San Francisco Union Square

What hotel amenities are available to guests?
On-site amenities at the JW Marriott San Francisco Union Square hotel include:

  • Express check-in and check-out
  • Complimentary wireless internet in lobby and public areas
  • Wired and wireless in-room internet access (Charge applies)
  • Valet parking (Charge applies)
  • 100% smoke-free hotel
  • Pet-friendly rooms and hotel
  • Buffet breakfast (Charge applies)
  • Continental breakfast (Charge applies)
  • Cash machine/ATM
  • Coffee/tea in-room
  • Concierge Lounge Hours
  • Concierge desk
  • Gift/Newsstand
  • Safe deposit boxes at front desk
  • Level III restaurant and bar
  • Fitness center
  • Business services
  • Accessible guest rooms

What in-room amenities are provided?
In-room amenities vary per type of room reserved. Standard amenities at the JW Marriott San Francisco Union Square hotel include:
  • Pillowtop mattress, featherbed, and duvet
  • Separate bathtub and shower
  • Hair dryer
  • Lighted makeup mirror
  • Bathrobes
  • Alarm clock
  • Safe
  • Desk and chair
  • Iron and ironing board
  • Room service
  • Coffee and tea maker
  • Mini-bar

Is a hotel shuttle service provided by the hotel?

Is the hotel pet-friendly?
Yes. Pets up to 25 lbs are allowed with a USD 75 non-refundable fee for each pet per stay.

Can I reserve a smoking room? 
No. This hotel is 100% smoke-free.

Will my room have a microwave and/or mini-fridge?

Do rooms include safes?

Does the hotel have Internet access?
WiFi is available free of charge in public hotel areas. In-room WiFi and wired Internet access is offered for an additional fee.

What parking options are at the hotel?
Valet parking is available only for USD 66 daily.

How many rooms are in the hotel?
The hotel has 266 rooms and 78 suites across 21 floors.

Does the hotel serve a complimentary breakfast?
No. However, continental and buffet breakfasts are available for purchase.

Can I request a rollaway bed or crib?

Does the hotel have a pool?