Hilton Waikoloa Village in Waikoloa, HI

69-425 Waikoloa Beach DrWaikoloa, HI 96738
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Located on 62 acres on the Kohala Coast, the Hilton Waikoloa Village resort offers upscale accommodations near Dolphin Quest Hawaii and other top attractions. The resort features free Wi-Fi, on-site dining options, a spa, a fitness center, two golf courses, three pools, eight tennis courts, a black-sand beach, and a swimming lagoon, complete with green sea turtles, a dolphin experience and more.

Good To Know

from Ashley, one of our Waikoloa Travel Experts
  • Amenities include free WiFi, two golf courses, three pools, tennis courts, and a swimming lagoon.
  • Located near Hapuna Beach State Park and Waikoloa Village Golf Club.
  • Dine at one of the 13 onsite restaurants and dining establishments.
  • Self- and valet parking is available for a fee.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Express Checkout
  • Gift Shop
  • Guest Laundry
  • Bar/Lounge
  • Meeting Facilities
  • Room Service
  • Sauna
  • Golf Course Adjacent
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Porter/Bellman
  • Security Guard
  • Beachfront
  • Valet Parking
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Pool Table/Billards
  • Poolside Bar
  • Coffee Shop or Café
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Waterslide
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from Hilton Waikoloa Village
Check-In: 3:00pm Check-Out: 12:00pm
Hilton Waikoloa Village is located on the beach in Waikoloa's Kohala Coast - Waikoloa neighborhood and local attractions include Hapuna Beach State Park and Waikola Village Golf Club. Other regional attractions include Pu'ukohola Heiau National Historic Site and Mauna Kea Beach.

Resort Features
Dining options at Hilton Waikoloa Village include 13 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available during limited hours. Recreational amenities include a golf course. Also located on site are a children's pool, a health club, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a business center and offers a meeting/conference room, secretarial services, and a technology help-desk. Complimentary wireless Internet access is available in public areas. This Waikoloa property has event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, wedding services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a coffee shop/café, a concierge desk, and a children's club. The property has designated areas for smoking.

1,241 air-conditioned guestrooms at Hilton Waikoloa Village feature coffee/tea makers and safes. All accommodations have lanais. Beds come with premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and hair dryers. In addition to desks, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels and pay movies. Blackout drapes/curtains, electronic check-out, and irons/ironing boards are also provided. Guests may request a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is available daily.

Notifications and Fees:
The charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • Resort fee: USD 40 per accommodation, per night

Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Internet access (may be limited)

  • Phone calls (may be limited)

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 27 per night

  • Valet parking fee: USD 37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. Resort fee due at check-in. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Tripster Customer Reviews

Have you been to Hilton Waikoloa Village? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Brighton, Michigan
"Huge resort, starting to show its age"
TripAdvisor user rating 3 out of 5
Reviewed August 15, 2019 NEW
The resort is huge, so once you wrap your head around the fact it takes 15 minutes to get anywhere it becomes less annoying. The tram is slow and broke down multiple times when we were at the property. With such a huge property, the upkeep is probably enormous. The grounds and the rooms are starting to show their age. The number of pools and the lagoon are really cool so you don’t have to walk too far to enjoy a nice swim. Snorkeling and swimming with the sea turtles is super cool. No beach access, and the closest beaches are a 10+ minute drive. Dining options and nightlife on the resort are limited, there are a few nice restaurants at the Queens marketplace, a $2 trolley ride from the hotel. Fitness center is small and limited, way too crowded first thing in the AM. WiFi is super slow, it’s really frustrating. All the staff have been amazing and super friendly. Overall it’s a nice resort, maybe 3.5 stars.
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Garden Grove, California
"Wish it would have been better"
TripAdvisor user rating 3 out of 5
Reviewed August 15, 2019 NEW
We stayed here in 2016 and it was a blast so we chose to come here again this year. The experience was not the same. For example.... The hotel room was not as good, the service was not as good and if there is an event going on then they close down the pool & spa for a couple of days not hours and as well as the restaurants to accommodate those guests that are part of this huge event. All other guests have to make other plans or deal with the over crowding due to the closures for the events. Very disappointed this time.
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Murrieta, California
"Fantastic resort"
TripAdvisor user rating 5 out of 5
Reviewed August 12, 2019 NEW
This is a spectacular resort and we keep coming back, the lagoon is amazing, we love the dolphins, love the artwork, it is a beautiful place on a beautiful island. On this trip we were in a Makai room, a first for us (we have stayed in the Palace tower on prior visits) but it was great, easy access to the lagoon, good view of the dolphin pool, and a gorgeous room with a nice ocean and sunset view. Staff was very helpful and friendly. Loved every minute of the trip and look forward to coming back as soon as possible!
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Claudia P
"not worth the money"
TripAdvisor user rating 1 out of 5
Reviewed August 12, 2019 NEW
beautiful resort if all you want to do is stay in the pool. they don't have any beach access and the resort is so big plan on walking 15 min to get to your room from the lobby. the tram they have to get around is never there when you need it and is as fast as me walking. so ineffective never again.
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Wasilla, Alaska
TripAdvisor user rating 4 out of 5
Reviewed August 11, 2019 NEW
Beautiful property! Amazing views and the staff is very good. They seem to really have their process together when handling very large corporate groups. They functioned like a duck on a pond. Calm and smooth on the surface, but kicking like crazy underneath! Valet staff is top notch. We stayed in the Ocean Tower. It’s time to update that part of the property. Everything was clean and functioning, but outdated as compared to the rest of the towers. The views were amazing!
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Frequently Asked Questions about Hilton Waikoloa Village

What dining options are available at the resort?
The Hilton Waikoloa Village has a myriad of restaurants and bars, along with in-room dining. 

What is included in my daily resort fee?
The daily resort charge covers the following:

  • Internet access in your room
  • Hawaiian Cultural Classes (hula, lei making, and ukulele - see below for details)
  • PlayStation® 3 access with unlimited movies and games (DVD Now card can only be used in your specified tower) (Limit 2 checked out at any given time)
  • Local, toll-free, and credit card calls (No access fee)
  • Complimentary 15 minute photo session and souvenir keepsake
  • 20% discount on beach toys at the saltwater lagoon, and 10% discount on catamaran excursions through Ocean Sports
Is airport transportation available?
Yes. SpeediShuttle is available through the hotel for a fee.

Can I request a rollaway bed or crib?
Cribs are available free of charge. Rollaway beds are available for a $50 per night fee.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is Internet access available at the hotel?
Yes. Free WiFi is available throughout the hotel.