Airtel Plaza Hotel in Van Nuys, CA

It’s my first time to check in here , everything was really great , i love the ambience of the hotel that makes me feel comfortable, the guys have a long patient on talking to me Sonny , Garry , Geri even i have a lot of questions. Im really satisfied what the stuff do , i will definitely come again here .

My mum recommended this place to me and I've been using this hotel for my stays when I visit her. And now I have my friends/family traveling from outside the country staying here too. People here are so nice and accommodating. I had so much questions when I first stayed at Airtel but they were just absolutely patient and kind which makes this place a comfortable stay for me so I also book my friends/family who visits from a far here. With my stays here I've been kindly helped by Gerry, Gary & Sonny, they always make sure I check in easily and check out happy. They are the same kind & helpful people even to my guests too and that means a lot for me especially when they check in without me onsite just yet. It's like an extended welcome on my behalf. I truly appreciate the warm welcome from them each time and the assistance that they do to make my stay a good experience and same goes for my guests. Knowing my guests can stay at a place That I can trust gives such good impression so they can book themselves next time too! Haha Their hospitality goes a long way and it makes me keep recommending this hotel to my friends & family whenever needed. It's taken a while before I was able to leave this review & since I've already had several stays here, sorry! but they absolutely deserve to be thanked so I just want to Thank you guys! I have so much gratitude for your patience & help! :) See you again on our next booking!

There aren't a lot of good choices in the vicinity. I stayed here because of a group rate/event. I considered other options, but didn't really pinpoint a good alternative for the location/price. Nothing was terribly wrong...but nothing was quite right. The "king" sized bed seemed somehow not as wide as my king at home, and I didn't sleep so well sharing it. Others in my group talked about getting a remodeled room vs. and old room. I'm not sure which I had. The hotel is right next to a small airport (hence the whole aviation them, yeah, whatever). There was noise from takeoffs. I was worried that would keep me up, but it didn't. I guess the private jets kept reasonable hours. The free parking I was supposed to have worked out, but was unduly confusing, and I had to remind them about it. Basically, it was passable.

What’s better than a signature margarita made with love and yummy food? Having Sherry from the Airtel serve it to you! It is the perfect place to unwind after a long work day, because Sherry is always ready to give you her friendly service and makes one heck of a cocktail!

In full disclosure I am a corporate pilot and stay at a lot of hotels across the world. My company put us up here as it at the Van Nuys Airport and probably gives a decent rate. However, the Airtel is a substandard hotel that would be on par with a pay by the hour motel. On numerous occasions I have seen cockroaches in the halls and in my room. The tv remote seldom works and the beds are less than comfortable. Whenever I see that I have to overnight in Van Nuys I cringe that I will be staying here. This is simply my opinion and observations and I am not bitter, I would just like them to fix the issues.