Airtel Plaza Hotel in Van Nuys, CA

The hotels location is nice,behind a pivate airport.Rooms were peaceful to stay.Swimming pool and jacuzzi were there.Good for Family and Friends.The hotel also have bar and a restaurent and also the restaurent serves Indian foods too.A vending machine too present in the hotel,also Laundromat.

Pros: good location for our needs, nice grounds and nice size rooms, plenty of parking Cons: Checking in: It took 3 different tries to check in, rooms were not ready and then they tried to give us a room we did not book and tied to split our party into 2 different buildings. Staff: During our entire stay (4 nights) the front end staff and front dining staff had attitudes towards us. Breakfast: They give you coupons for the breakfast. They need a better system. We forgot 2 coupons (party of 4) , went back for them, then they were not going to let one of our party in even though they already had the first 2 tickets. We should be able to just give our room numbers since we already paid for it. One morning we came down at 9am for breakfast , which ended at 9:30 and they were out of food. (no eggs, no bacon, no sausages, barely any bread) and didn't seem like they were going to bring anymore out. Other than that the food was good. Rooms: Cleanliness: Needs a good cleaning. Curtains had dust on them from from air conditioning vent being right next to them, carpet needs cleaning. Air Conditioning: The room air conditioning is controlled by the hotel and never got cool in the 100+ degree temperatures. It seemed to turned off around 1am and came back on around 5am. Bathroom: Terrible lighting, has an orange glow making putting on make-up very hard. Toilet ran all night, shower leaked all night. Shower heads are old "Navy style" heads that turn on and off and water barely comes out of it. Miscellaneous: Very bad mattress, had problems sleeping. Room phone did not work. Old style lamps, so there were no plugs to charge phones unless you unplugged lamps. Room also had no microwave nor refrigerator. We got them to bring us a refrigerator, and it looked like they dug it had been thrown down some stairs and was beat up. We were surprised it even worked! Parking: They have security gates at the entrance for parking but they never close them. Pricing: For the price this hotel charges the rooms should be immaculate and up to date.

Nice hotel with desirable location, excellent breakfast, out dated rooms but very clean. Caring staff. Near to the Woodley Park where I want to go.Everything I think is good for a comfortable stay, nice.

The AirTel is conveniently located at Van Nuys Airport and provides great service for transitioning through this airport. The rooms are clean and safe. The room air conditioner units are noisy and can be disruptive for sleep. Great value for the location.

The staff are really friendly and accommodating. The access to the Flyaway bus to LAX is great. The rooms are nice and there was little noise from the airport. Its a great location if you have to work in the S.F. Valley.