Big Top Arcade in Pigeon Forge, TN

Had a great time with my family at the big top arcade. The place was fun, clean, and inviting. After a day of running around pigeon forge with a little kid we were in breakdown mode when it came to making a decision over what to do with those hard earned tickets. Scott was behind the counter and was so kind and helped my little one figure it out and choose some prizes. To anyone with kids..... ya know the struggle of just what to do with 150 tickets after a long day. Thank you scott for being awesome, kind, and understanding!

While it's far from the biggest arcade on the Parkway, the customer service and fun can't be beat! Scot is always so friendly and accommodating that you are guaranteed to have fun! The young gentleman behind the ticket counter yesterday (I wish I could remember his name) was quick with adding up our tickets, offering help registering our card, and offered us popcorn! This is why we come here EVERY trip to Pigeon Forge......which is several times a year!!!!!

Very clean arcade. Nice fun games. Excellent customer service. I left feeling good about our experience. Would definitely recommend. Scot is an asset to the company. He is the epitome of excellent customer service.

My fiancé and myself decided to stop there for a little fun. We ended up having a BLAST! It was probably the first time I went to an arcade and didn’t feel ripped off. There was a man that worked there who was very friendly and seemed to be an asset to this arcade. His name is Scot. He was very helpful and polite. We will definitely be back!

Wow! The staff is sooo helpful and nice! I’ve never been to a place that actually helped and did everything to make you feel welcome! (Besides chic fil a) Scot went over the top with helping us get our cards and welcomed us! Jose was phenomenal with our kids at ticket redemption.. over the top!