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The Ramsey Hotel and Convention Center, Pigeon Forge, TN

3230 Parkway • Pigeon Forge, TN 37863
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Hotel building with a glass facade and red accents, surrounded by trees and hills, with a parking lot filled with cars in front.
Hotel lobby with a stone fireplace, surrounded by cozy armchairs and a coffee table. The space features warm lighting and a patterned carpet.
Indoor pool area with chairs, tables, plants, and a waterfall feature. A large screen displays an image on the wall. The area is well-lit with industrial ceiling design.
Outdoor pool area at night with chairs around a fire pit. The pool is covered by a high ceiling, and the area has ambient blue lighting and a mix of wooden and concrete materials.
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About The Ramsey Hotel and Convention Center

Overview

Located in downtown Pigeon Forge, The Ramsey Hotel and Convention Center offers a deluxe breakfast bar, 24-hour indoor waterfall pool, nightly family movies, pet-friendly rooms, and 18,000+ sq ft of meeting space near Dollywood and LeConte Center.

up to 4 people

Good To Know

  • The minimum age for check-in is 21.
  • Complimentary superfast fiber WiFi.
  • Free parking is available for hotel guests.
  • Complimentary deluxe hot breakfast with restaurant seating is served daily.
  • The hotel hosts movie nights with free popcorn in the indoor pool area.
  • Complimentary 24-hour coffee, tea, and hot chocolate are available daily.
  • Relax and enjoy an evening by the fire pit on the outdoor patio.
  • Pet-friendly rooms are subject to availability and fees. See FAQs for more information.
  • The Island in Pigeon Forge is approximately 1.5 miles from the hotel.
  • Dollywood is approximately 3.7 miles away.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Restaurant on Property
  • Sun Deck
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Ice Machines
  • ATM/Banking
  • Concierge Services
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • RV and Truck Parking
  • Fitness Facilities (24 Hours)
  • Beach/pool towels
  • Swimming Pool
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Promotional Images (25)
A spacious bar area with a central granite countertop, surrounded by cushioned wooden chairs. The room has wooden flooring, multiple screens, and modern pendant lights. Ceiling windows provide natural light. A buffet-style food counter features various hot dishes in metal trays, including sausages, eggs, and potatoes, with a glass sneeze guard and overhead lighting. A large conference room with a U-shaped table arrangement, ergonomic chairs, water glasses, and decorative lighting. Walls are warm-toned with framed artwork and a mounted television. Upscale lounge with leather seating, patterned armchairs, wooden tables, and multiple wall-mounted TVs, one displaying a sports game. Office workstation with two desktop computers, a printer, keyboards, and chairs on a wooden desk.

Description

Check-In: 4:00pm Check-Out: 11:00am
The Ramsey Hotel and Convention Center places guests in the heart of Pigeon Forge at Traffic Light #6, within walking distance to the LeConte Center and The Ripken Experience. Families and groups alike appreciate the property’s welcoming atmosphere, spacious guest rooms, and easy access to Dollywood, Dolly Parton’s Stampede, The Island, and the Great Smoky Mountains National Park.

Start your mornings with a complimentary deluxe hot breakfast bar, then unwind in the hotel’s unique 24-hour indoor waterfall pool or hot tub. In the evenings, relax by the outdoor firepit while enjoying nightly family movies with free popcorn. Business and event travelers can take advantage of 18,000+ square feet of modern meeting and convention space, perfect for everything from corporate conferences to weddings.

Guest rooms include modern amenities such as mini-fridges, microwaves, Keurig coffee makers, and fast fiber WiFi. The Ramsey is also pet-friendly, welcoming dogs up to 40 pounds for an additional fee. Additional conveniences include a fitness center, 24-hour business center, guest laundry, and complimentary parking. Whether visiting for leisure or business, The Ramsey Hotel offers comfort, convenience, and memorable experiences in the heart of Pigeon Forge.

Important Information
  • Pet Policy: The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes up to 40 lbs of small dogs only. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. ADA-defined service animals are welcome at no extra cost.
  • Guests who reside in local East Tennessee counties, including but not limited to Blount, Cocke, Greene, Hamblen, Jefferson, Knox, and Sevier may be subject to a $250 incidental deposit.
  • Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any unforeseen circumstances at the time of your stay, trailer parking may be subject to availability.

Fees are subject to change and applicable taxes.
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The Ramsey Hotel and Convention Center Reviews

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Roving667237
"Judy made it exceptional"
TripAdvisor user rating 5.0 out of 5
Reviewed December 04, 2025 NEW
Judy was an exceptional hostess! She created everyone with a smile and had the sweetest soul there needs to be more people in the world like her! The breakfast buffet was really really good, but Judy is the one who made it even better!
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OnAir40856359769
"Not too good"
TripAdvisor user rating 2.0 out of 5
Reviewed December 01, 2025 NEW
Good breakfast but THE SAME EXACT thing every morning. Service is slow to respond but friendly. For example on two occasions the gym was out of water. I called the front desk and they never made it to the gym before my workout was over. Mattresses are very old. Indented where people sleep and on the edges. So indented that if you sleep on the edge, you will fall off the bed. Table top microwave takes 5+ minutes to heat anything. They are forty bucks at Walmart but The Ramsey refuses to replace. Start heating your sandwich up about 10-12 minutes before you want to eat and you'll be alright.
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U5508IQamandaw
"Great place to stay"
TripAdvisor user rating 5.0 out of 5
Reviewed November 30, 2025 NEW
Amazing experience. Mrs. Judy at the breakfast buffet was very welcoming. The fire place kept going out but the staff came and turned it back on immediately every time. Great place to stay.
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551christie
"Ideal"
TripAdvisor user rating 5.0 out of 5
Reviewed November 26, 2025 NEW
Convenient, clean, and most importantly a great place for families to come together. We had our annual Friendsgiving vacation here and have no regrets or complaints.
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132kamip
"A lot of places in the area- don't stay here."
TripAdvisor user rating 2.0 out of 5
Reviewed November 26, 2025 NEW
We travel all the time- I never complain. But this place- for the price- I’ve gone to complain twice and I’ve only been here 9 hours. It depends on what you are interested in. If you like clean and being able to sleep past 7 this is NOT the hotel for you. The suite we are in hasn’t been cleaned very well. There was a fingernail in my bathroom counter, which seriously grossed me out. There aren’t covers on the pullouts so the kids get to sleep directly on urine stains- especially since you have to beg for bedding. The King bed housed all of us for the night thank goodness. The kids wouldn’t even unpack their stuffies because the room is so gross. Defeats the purpose of paying for a suite. The music turns on at 7. You best be ready to get up because we could hear it plain as day. “I still haven’t found what I’m looking for” is probably every workers theme song so maybe that’s why it’s so loud. The rebuttal is “that’s just the way it is, something’s will never change” and “Im always watching you” are just to keep them in line so it’s loud so they hear it even in the rooms. But are they? Because this place is lacking. The front desk people are so dang nice though. I feel terrible for them. I know last night at 11:00 I was one of 3 people asking them for bedding or towels or whatever. They were so busy security had to come help out. Super nice people who deserve a raise they’ll never see. They thanked me for being nice to them, so that tells me this place is a sh** show everyday. The bed I only hope had clean sheets was comfortable. We ALL slept in one bed assuming it was clean- very well.
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The Ramsey Hotel and Convention Center is located at 3230 Parkway • Pigeon Forge, TN 37863
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Frequently Asked Questions about The Ramsey Hotel and Convention Center

Does The Ramsey Hotel and Convention Center have a restaurant on-site? A lounge, café or gift shop?

Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?

Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?

Yes. Guests may access the high-speed WiFi free of charge.

Is parking available?

Yes. Free parking is offered to hotel guests.

What is the minimum age required for check-in?

The reservation holder must be at least 21 years of age to check-in at The Ramsey Hotel and Convention Center. A matching, valid, government-issued photo ID and a credit card are required.

Does the hotel charge a resort fee?

No. There is no resort fee at The Ramsey Hotel.

Does The Ramsey Hotel and Convention Center have a pool?

Yes. The hotel has an indoor heated with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool?

The indoor pool is open from 9:00 am to Midnight.

Is late check-in available at The Ramsey Hotel and Convention Center?

Yes. Guests may check-in at any time.

Is smoking allowed at The Ramsey Hotel and Convention Center?

No, the hotel is 100% non-smoking.

Does The Ramsey Hotel and Convention Center charge for cribs or rollaways?

Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is The Ramsey Hotel and Convention Center located on a trolley stop?

There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Does the hotel have accessible amenities?

Yes. The hotel offers accessible amenities such as accessible parking, public entrances, dining area, and more. Should you have specific accessibility needs, please contact the hotel directly prior to arriving. The hotel contact number is listed on your confirmation email and hotel voucher.

What are the things to do in Pigeon Forge near the hotel?

Nearby attractions include The Island, LeConte Center, The Ripken Experience, Dolly Parton’s Stampede, the Great Smoky Mountains National Park, and many more.

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