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The Ramsey Hotel and Convention Center, Pigeon Forge, TN

3230 Parkway • Pigeon Forge, TN 37863
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Hotel building with a glass facade and red accents, surrounded by trees and hills, with a parking lot filled with cars in front.
Hotel lobby with a stone fireplace, surrounded by cozy armchairs and a coffee table. The space features warm lighting and a patterned carpet.
Indoor pool area with chairs, tables, plants, and a waterfall feature. A large screen displays an image on the wall. The area is well-lit with industrial ceiling design.
Outdoor pool area at night with chairs around a fire pit. The pool is covered by a high ceiling, and the area has ambient blue lighting and a mix of wooden and concrete materials.
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About The Ramsey Hotel and Convention Center

Overview

Located in downtown Pigeon Forge, The Ramsey Hotel and Convention Center offers a deluxe breakfast bar, 24-hour indoor waterfall pool, nightly family movies, pet-friendly rooms, and 18,000+ sq ft of meeting space near Dollywood and LeConte Center.

up to 4 people

Good To Know

  • The minimum age for check-in is 21.
  • Complimentary superfast fiber WiFi.
  • Free parking is available for hotel guests.
  • Complimentary deluxe hot breakfast with restaurant seating is served daily.
  • The hotel hosts movie nights with free popcorn in the indoor pool area.
  • Complimentary 24-hour coffee, tea, and hot chocolate are available daily.
  • Relax and enjoy an evening by the fire pit on the outdoor patio.
  • Pet-friendly rooms are subject to availability and fees. See FAQs for more information.
  • The Island in Pigeon Forge is approximately 1.5 miles from the hotel.
  • Dollywood is approximately 3.7 miles away.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Restaurant on Property
  • Sun Deck
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Ice Machines
  • ATM/Banking
  • Concierge Services
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • RV and Truck Parking
  • Fitness Facilities (24 Hours)
  • Beach/pool towels
  • Swimming Pool
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Promotional Images (25)
A spacious bar area with a central granite countertop, surrounded by cushioned wooden chairs. The room has wooden flooring, multiple screens, and modern pendant lights. Ceiling windows provide natural light. A buffet-style food counter features various hot dishes in metal trays, including sausages, eggs, and potatoes, with a glass sneeze guard and overhead lighting. A large conference room with a U-shaped table arrangement, ergonomic chairs, water glasses, and decorative lighting. Walls are warm-toned with framed artwork and a mounted television. Upscale lounge with leather seating, patterned armchairs, wooden tables, and multiple wall-mounted TVs, one displaying a sports game. Office workstation with two desktop computers, a printer, keyboards, and chairs on a wooden desk.

Description

Check-In: 4:00pm Check-Out: 11:00am
The Ramsey Hotel and Convention Center places guests in the heart of Pigeon Forge at Traffic Light #6, within walking distance to the LeConte Center and The Ripken Experience. Families and groups alike appreciate the property’s welcoming atmosphere, spacious guest rooms, and easy access to Dollywood, Dolly Parton’s Stampede, The Island, and the Great Smoky Mountains National Park.

Start your mornings with a complimentary deluxe hot breakfast bar, then unwind in the hotel’s unique 24-hour indoor waterfall pool or hot tub. In the evenings, relax by the outdoor firepit while enjoying nightly family movies with free popcorn. Business and event travelers can take advantage of 18,000+ square feet of modern meeting and convention space, perfect for everything from corporate conferences to weddings.

Guest rooms include modern amenities such as mini-fridges, microwaves, Keurig coffee makers, and fast fiber WiFi. The Ramsey is also pet-friendly, welcoming dogs up to 40 pounds for an additional fee. Additional conveniences include a fitness center, 24-hour business center, guest laundry, and complimentary parking. Whether visiting for leisure or business, The Ramsey Hotel offers comfort, convenience, and memorable experiences in the heart of Pigeon Forge.

Important Information
  • Pet Policy: The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes up to 40 lbs of small dogs only. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. ADA-defined service animals are welcome at no extra cost.
  • Guests who reside in local East Tennessee counties, including but not limited to Blount, Cocke, Greene, Hamblen, Jefferson, Knox, and Sevier may be subject to a $250 incidental deposit.
  • Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any unforeseen circumstances at the time of your stay, trailer parking may be subject to availability.

Fees are subject to change and applicable taxes.
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The Ramsey Hotel and Convention Center Reviews

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164tiffanied
Maryville, Tennessee
"Perfect place to stay"
TripAdvisor user rating 5 out of 5
Reviewed January 09, 2026 NEW
Hotel was very clean, the breakfast buffet thats FREE was superior to any hotel breakfast I’ve had. Pool area was clean, had a couple games, and every night they play a family friendly movie. I’ll definitley be back
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16tamaraw
Cleveland, Tennessee
"Alright"
TripAdvisor user rating 2 out of 5
Reviewed January 07, 2026 NEW
When taking a shower the water would go all over the floor. The location was a little further than I would prefer. I didn’t know it was that far from the island
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laurarJ7916CE
"Entire family friendly"
TripAdvisor user rating 5 out of 5
Reviewed January 06, 2026 NEW
The staff was invaluable and welcoming. The atmosphere was amazing, and my springer spaniel was constantly loved on. My son loved the pool and games available, and I loved having the outdoor fireplace to relax by.
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STols305
"May stay again, might not"
TripAdvisor user rating 4 out of 5
Reviewed January 06, 2026 NEW
Location is good! Close to all kinds of entertainment and dining Atmosphere was ok. This may be picky but, the music playing loudly throughout the hotel was just not our style so therefore, annoying. The room was very clean. Great water pressure in the shower and a comfortable stay overall. The view was where the cops and ambulances so, not a pretty view and we heard quite a few sirens at night. The toilet made this weird , loud sound about every hour so that woke us up often and the couple across the hall with the barking dog was annoying at 1 am also. We were not able to check in at 4pm. I understand that they were busy but, still frustrating when we drove over 9 hours to get there just to wait even longer to get in to our room about a half hour later. They did have a nice area of a small indoor pool and a small indoor hot tub open 24 hours. We personally did not use because the smell in the room was just off and the kids running around everywhere was not what we consider relaxing. Again, picky I know but this was our personal experience. They did have free popcorn in the evenings and also free coffee, tea and hot chocolate so that was a nice touch. The breakfast consisted of scrambled eggs, sausage, biscuits and gravy, fruit, cold cereal, make your own waffles, yogurt, and a few other choices. Unfortunately for us the 2 mornings, the hot food was not really hot and was very bland. Again, appreciative that they had these options, just not our favorite. I would stay here again if I had to but wouldn't be my first choice. The things I pointed out are some of the things that we look at to be important when booing rooms so just wanted to share our views and experiences for this review.
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Z7435DGkatherinek
"Great stay"
TripAdvisor user rating 5 out of 5
Reviewed January 04, 2026 NEW
We had the best time at this hotel! The lady at the front desk-I cannot remember her name but she was there when we checked in around 8pm on Saturday January 3,2026. She was really nice and helpful with all of my questions. The location was perfect since we were attending Dollywood’s final weekend of the season. The kids had fun in the pool and there was a movie playing and other activities they could do. I will definitely be back!
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The Ramsey Hotel and Convention Center is located at 3230 Parkway • Pigeon Forge, TN 37863
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Frequently Asked Questions about The Ramsey Hotel and Convention Center

Does The Ramsey Hotel and Convention Center have a restaurant on-site? A lounge, café or gift shop?

Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?

Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?

Yes. Guests may access the high-speed WiFi free of charge.

Is parking available?

Yes. Free parking is offered to hotel guests.

What is the minimum age required for check-in?

The reservation holder must be at least 21 years of age to check-in at The Ramsey Hotel and Convention Center. A matching, valid, government-issued photo ID and a credit card are required.

Does the hotel charge a resort fee?

No. There is no resort fee at The Ramsey Hotel.

Does The Ramsey Hotel and Convention Center have a pool?

Yes. The hotel has an indoor heated with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool?

The indoor pool is open from 9:00 am to Midnight.

Is late check-in available at The Ramsey Hotel and Convention Center?

Yes. Guests may check-in at any time.

Is smoking allowed at The Ramsey Hotel and Convention Center?

No, the hotel is 100% non-smoking.

Does The Ramsey Hotel and Convention Center charge for cribs or rollaways?

Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is The Ramsey Hotel and Convention Center located on a trolley stop?

There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Does the hotel have accessible amenities?

Yes. The hotel offers accessible amenities such as accessible parking, public entrances, dining area, and more. Should you have specific accessibility needs, please contact the hotel directly prior to arriving. The hotel contact number is listed on your confirmation email and hotel voucher.

What are the things to do in Pigeon Forge near the hotel?

Nearby attractions include The Island, LeConte Center, The Ripken Experience, Dolly Parton’s Stampede, the Great Smoky Mountains National Park, and many more.

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