The Ramsey Hotel and Convention Center in Pigeon Forge, TN

3230 ParkwayPigeon Forge, TN 37863
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A convenient hotel in Pigeon Forge, Tennessee, The Ramsey Hotel and Convention Center offers comfortable accommodations for business and leisure travelers alike. Guests can enjoy complimentary in-room Wi-Fi, an indoor heated pool, a game room, a 24-hour health and fitness center, a state-of-the-art conference center, an on-site business center, and more. Take advantage of the movie nights on the big screen by the indoor pool!

Good To Know

from Ashley, one of our Pigeon Forge Travel Experts
  • Stay connected with free WiFi access.
  • Free parking is available for hotel guests.
  • Start your morning with a complimentary hot breakfast with restaurant seating served daily.
  • The hotel hosts movie nights with free popcorn in the indoor pool area.
  • Complimentary 24-hour coffee, tea and hot chocolate is available daily.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Restaurant on Property
  • Sun Deck
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Porter/Bellman
  • Ice Machines
  • ATM/Banking
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • RV and Truck Parking
  • Fitness Facilities (24 Hours)
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from The Ramsey Hotel and Convention Center
Check-In: 3:00pm Check-Out: 11:00am
Make your time in Pigeon Forge special with a stay at The Ramsey Hotel and Convention Center, located in the center of action-packed Pigeon Forge at Traffic Light 6, just 2 blocks (.3 miles) from the LeConte Events Center and The Ripken Experience. Many great restaurants, shopping, and attractions nearby including The Island, Dolly Parton’s Stampede, Dollywood and Dollywood’s Splash Country. Just 10 miles from the Great Smoky Mountains National Park.

Features and amenities include a large, oversized lobby, huge 24-hour indoor waterfall heated pool, family-size hot tub, fire pit patio with nightly family movies on a giant movie screen and free fresh popped popcorn, as well as a 24-hour fitness center and business center. For hotel guest, a complimentary deluxe 20 item hot breakfast bar is served from 7 a.m. to 10 a.m. After breakfast, the full-service restaurant serves up your favorites delicacies with all your favorite adult beverages.

Nine modern meeting rooms totaling 12,000 square feet with the largest seating up to 800 persons theater style and 600 persons round table banquet style all with full-service food and beverage catering. Just completed a 2.5 million-dollar major renovation to corridors, public areas and all extra clean guest rooms featuring new pillow top mattresses, all white duvets, linens and bath towels, large LCD TVs, free glass fiber Wi-Fi, Keurig coffee makers, mini-fridges, microwaves, hair dryers, iron and ironing boards plus Bath & Body bath amenities.

Tripster Customer Reviews

Marie Cooper
1 Review
"Pictures are deceiving"
June 2018
We arrived at the hotel looking for the grand pictures seen on the internet. Our room had bad spots in the ceiling and construction was all around us. Look before you leap!
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Tip: Pictures are what they want it to because construction is going on in the hotel.

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TripAdvisor Reviews
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Logan, West Virginia
"Family birthday pre Christmas celebration"
TripAdvisor user rating 5 out of 5
Reviewed December 13, 2019 NEW
The Ramsey...this hotel is amazing. Everyone was super friendly and accommodating. We really enjoyed our complimentary daily breakfast. Our dinner wad delicious and Amber was so sweet and lots of fun. Lauren was very kind when checking out. I wish I could remember more names of the staff. Can't Express enough how kind and sincere the entire staff was. Hotel very clean, comfortable and beautifully decorated. This was our first trip to Pigeon Forge and we're already planning a return trip. The Ramsey will now be our place to stay. I highly recommend The Ramsey for its location, comfort, value, amenities and friendly staff. Complimentary coffee, tea and hot apple cider was wonderful to enjoy by the fireplace in the lobby at any time of the day or night.
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Lake Park, Georgia
"WedStrong 2019 Conference"
TripAdvisor user rating 5 out of 5
Reviewed December 12, 2019 NEW
We just checked in today. The hotel is great (room is clean & awesome environment). The only issue is the shower; there is no curtain...just a glass wall that allows the water/soap to splash in on the bathroom floor. We ate dinner in the hotel restaurant. The food was good (chicken quesadillas & fries) & prices were good. Amber was our server and she had the best friendly attitude and took care of our larger party.
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Ooltewah, Tennessee
"Newly renovated, clean and updated, great location."
TripAdvisor user rating 5 out of 5
Reviewed December 02, 2019 NEW
We stayed here in December 2019. The hotel was newly renovated and was clean inside. The staff were friendly and the buffet breakfast was great. The dining area was large compared to the cramped breakfast area of most hotels. The location was perfect for a stay in Pidgeon Forge. We will definitely stay here again.
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"Great stay!"
TripAdvisor user rating 5 out of 5
Reviewed November 26, 2019 NEW
Morgan in Cascades did a great job during a very busy crowd! She rocked it! Great attitude! Great stay! This is our fourth stay here and will be the only place we stay. Love the new fire pit area. Thank you!
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Columbus, Ohio
"Good but other guests made for a bad experience"
TripAdvisor user rating 4 out of 5
Reviewed November 26, 2019 NEW
The location is great, the lobby beautiful, the rooms very clean, breakfast was good, staff very friendly. The pool area was beautiful, it was one of the deciding factors for my family to stay here, however we had an awful experience with it and did not even attempt to use it the rest of the trip. We took our kids for the movie at the pool and to swim one night and could not enjoy at all due to bigger kids doing cannonballs (in an already crowded pool) and being wild and unruly while their parents did nothing. Would be nice to see the hotel monitor this behavior some how so that all guests can enjoy it and not be run off by the bad behavior and lack of parental supervision of other guests. Also there was constant sounds of kids running back and forth up and down the halls, for HOURS on end, I realize this is not the fault of the hotel and a lack of parenting issue, but again something should’ve been done with this group and not make the other guests experience suffer. The beds were comfortable, the bathrooms were small and did not have a bathtub for those traveling with smaller children like us. The lobby has coffee, tea, cider and cocoa bar set up which my family enjoyed and in the evenings there was popcorn which my kids enjoyed as well. We had a great time, just would prefer to have had the hotel address the unruly guests.
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Frequently Asked Questions about The Ramsey Hotel and Convention Center

How many rooms are available?
The hotel has 206 rooms.

How many floors are in the hotel?
There are five floors total, with all rooms located on floors 2-5. There is elevator access.

Do you have a restaurant on-site? A lounge, café or gift shop?
Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?
Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?
Yes. Guests may access the WiFi free of charge.

Is parking available?
Yes. Free parking is offered to hotel guests.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Holiday Inn Pigeon Forge.

Will I be charged for resort fees?

Does the hotel have a pool?
Yes. The hotel has an indoor heated and cooled pool area with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool?
The indoor pool is open from 9:00 am to Midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is smoking allowed at this property?
No, the hotel is 100% non-smoking.

How many adjoining rooms are available?
There are 25 sets of connecting room. In each instance, a room with ONE king bed connects to a room with TWO double beds.

Does the hotel charge for cribs or rollaways?
Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is the hotel located on a trolley stop?
There is a Trolley Stop on-site. It is located at the end of the new Convention Center.