River Place Inn in Pigeon Forge, TN

Our No smoking room smelled like an ashtray with nasty stains on the bed covers.. Instead of offering another room right away, the manager brings a machine to help with the smell... Finally, he gets us another (smaller) room that looks like it was recently converted from a closet... no door knob/lock on the bathroom door?? No key cards, only a single normal key which he advised was the ONLY key so if we lose it we couldn't get back in??? Microwave made noise all night and you couldn't turn it off without turning off the fridge also, pipe noises kept us up all night. Towels were like rags, papertowels would dry you faster. No shampoo?? Even hotels in 3rd world countries give you shampoo.. Just nasty all around, stairways smelled like urine. Not a place to stay with your family. Stay away.

This motel is in a good location...however both of the beds had blood stains all over the sheets! Dirty wash cloths in the tub..room key wouldn't work so we had to go back to main office for a new one, which apparently it was our fault that it didn't work judging by his attitude problem..just overall a pretty disturbing last resort if you ask me.

there were bloodstains on my sheets on my bed, the chairs had HUGE stains on them, there was no doorknob on the bathroom door. There are dirt and dust piled up in the corners of the bathtub, along the trim, and there was a hole in the wall where the phone jack socket is. When we complained about the blood the guy at the front desk asked what we wanted him to do about it. We had to leave for competition within 15 mins after talking to him, and still, no one had come to change the sheets. We got back to the room about 6:25 to find they had locked us out of our room. When we went down to the office they told us they were going to call the police if we didn't get our belongings and get out of their hotel. I have a 5-year-old child with me, and my disabled mother, on a Saturday night in Pigeon forge when everything was pretty well booked up! Needless to say, there wasn't anywhere to go, and we were looking at sleeping in the car for the night because the event we were there for didn't end until Sunday. Thankfully when we called the local Police station they had helped us. We ended up renting a room in the VISTA for a fraction of the price, and a MUCH better room.

I don’t believe we would stay at this place again unless it was a last resort. Hairdryer broke the first morning and they had no replacements. Found a roach in the shower the second morning. The only reason we stayed here was because it was the only room left in town that would except our dog. Rude ownership and very high prices on Columbus day weekend.

It's very clear the owner doesn't care at all about his guests. We were placed in a room that looked like it hadn't been cleaned or used in ages, the AC hadn't been on in the middle of summer, there was mold growing on the walls and there were bugs crawling in the bed. We asked for another room and the man at the front desk acted like he was doing us a favor by giving us a clean room. The second room was okay at best. It was cleaner, but still gross. My socks turned black from walking on the floors after no time at all. The drain in the sink and tub were clogged. They provide 1ply toilet paper and no amenities. You have to pay for ice, and after the machine ate my quarter they wouldn't issue a refund. I will be taking my money elsewhere, SO not worth it and ruined our vacation.