River Place Inn in Pigeon Forge, TN

Overall the stay was okay just a few things that kinda turned me away from here for future stays. Had a difficult time understanding the ladies that were checking us in. There was a huge spider web in the corner of the door, not sure how they couldn’t see that when doing housekeeping. I had left a bag of candy on the table when we went out for the day came back to a piece opened and thrown back into the bag. The phone was plugged in but did not work. There is no peephole in the door. The section of rooms that we stayed in were not on the main road, they were one street back. Not a big deal but worth noting.

THERE WAS BLOOD STAIN ON ONE OF THE BEDS. I almost died...seriously. How is this acceptable?! And an employee came into my room! Time went back on Saturday night so I am unsure if they were using a watch and possibly didn't have the time changed. But someone UNLOCKED my door with a key at 10:15 am (check out was 11 am) and kept repeating "check out 11 o'clock" when I stated, "it's not even 11 yet, why are you in my room? and you did not knock?!" I could've been changing or anything...I was very mad about this. Also, There were tons of ants in the bathroom, not sure why...that was the only place they were at. Horrible...I usually have decent stays when booked even last minute bookings, but this was awful. I also attempted to get snacks out of the vending machine for my kids and it took my money and they didn't seem to care in the office. Just so ridiculous.

Our No smoking room smelled like an ashtray with nasty stains on the bed covers.. Instead of offering another room right away, the manager brings a machine to help with the smell... Finally, he gets us another (smaller) room that looks like it was recently converted from a closet... no door knob/lock on the bathroom door?? No key cards, only a single normal key which he advised was the ONLY key so if we lose it we couldn't get back in??? Microwave made noise all night and you couldn't turn it off without turning off the fridge also, pipe noises kept us up all night. Towels were like rags, papertowels would dry you faster. No shampoo?? Even hotels in 3rd world countries give you shampoo.. Just nasty all around, stairways smelled like urine. Not a place to stay with your family. Stay away.

This motel is in a good location...however both of the beds had blood stains all over the sheets! Dirty wash cloths in the tub..room key wouldn't work so we had to go back to main office for a new one, which apparently it was our fault that it didn't work judging by his attitude problem..just overall a pretty disturbing last resort if you ask me.

there were bloodstains on my sheets on my bed, the chairs had HUGE stains on them, there was no doorknob on the bathroom door. There are dirt and dust piled up in the corners of the bathtub, along the trim, and there was a hole in the wall where the phone jack socket is. When we complained about the blood the guy at the front desk asked what we wanted him to do about it. We had to leave for competition within 15 mins after talking to him, and still, no one had come to change the sheets. We got back to the room about 6:25 to find they had locked us out of our room. When we went down to the office they told us they were going to call the police if we didn't get our belongings and get out of their hotel. I have a 5-year-old child with me, and my disabled mother, on a Saturday night in Pigeon forge when everything was pretty well booked up! Needless to say, there wasn't anywhere to go, and we were looking at sleeping in the car for the night because the event we were there for didn't end until Sunday. Thankfully when we called the local Police station they had helped us. We ended up renting a room in the VISTA for a fraction of the price, and a MUCH better room.