River Place Inn in Pigeon Forge, TN

My wife and I have stayed in this cabin owned by the hotel for the past six years. Every year we find the place more and more run down. The place is now a dump. Trash laying everywhere, outdated and nasty. Springs popping out of sofa bed. Screens are ripped. Doors are rotted. They do not provide toiletries so bring your own. One gentleman found a needle in his room and he had a 3 year old kid with him. This place is not for families so steer clear!!!! This was our last stay. We will find a new place this spring.

At first we walked in and thought this is okay. Than we find the food still on the floor from previous people. Go to call front desk and there’s no cord on the phone. Internet won’t hook up so they have us call there internet company so we can get hooked up. You have to pay for your ice than when we put the quarter in the machine doesn’t give you ice. I make coffee take a sip just takes like warm water so I go to empty out the filter basket and find a worm in the basket. Worst stay ever. We’ve been to many other inexpensive hotels in pigeon forge that kept the rooms very clean.

Room caught fire, gave us another room, was extremely nasty, left and came home, ruined whole weekend!! Didnt even call fire dept. Put fire out myself with extinguisher I ran and got from front desk, smoke alarm didnt even go off.

My four close friends and I decided to take a trip to Pigeon Forge for my friend Jades birthday. This hotel was chosen for two reasons, the other nearby hotels were already full because we booked late, and it was the weekend between Christmas and New Years. Some nicer hotels in the area require you to be 21 or older to check in, this one did not. Prices were higher because of the high demand for the holiday season. I paid a total of $210.66 for one night in this hotel. Upon arrival, they were able to get us into our room 25 minutes early! Although, the room was outdated, grungy and had a very potent smell of cigarettes (note this was a nonsmoking room). The WiFi was unusable. The mirrors were grimy, the furniture was heavily worn, the tub was very stained, and there was mold in the bathroom. On the positive side, the location was perfect, the desk service was pleasant, and the beds were made up nicely when we arrived.

Rude employees at check-in. Room was sketchy at first look. When we first walked in, first thing we saw was huge hole in wall. Next the tv goes on and off on its own. Dirty towels and washcloths. Over have the pillows had stains and were not clean. Blood stains and urine stains on mattresses. Hair in most corners of room. Ironing board had blood stains on it. Coffee pot is unusable and coffee provided expired in 2015. Only good thing was the friendly geese at the bottom of our balcony.