River Place Inn in Pigeon Forge, TN

At first we walked in and thought this is okay. Than we find the food still on the floor from previous people. Go to call front desk and there’s no cord on the phone. Internet won’t hook up so they have us call there internet company so we can get hooked up. You have to pay for your ice than when we put the quarter in the machine doesn’t give you ice. I make coffee take a sip just takes like warm water so I go to empty out the filter basket and find a worm in the basket. Worst stay ever. We’ve been to many other inexpensive hotels in pigeon forge that kept the rooms very clean.

Room caught fire, gave us another room, was extremely nasty, left and came home, ruined whole weekend!! Didnt even call fire dept. Put fire out myself with extinguisher I ran and got from front desk, smoke alarm didnt even go off.

My four close friends and I decided to take a trip to Pigeon Forge for my friend Jades birthday. This hotel was chosen for two reasons, the other nearby hotels were already full because we booked late, and it was the weekend between Christmas and New Years. Some nicer hotels in the area require you to be 21 or older to check in, this one did not. Prices were higher because of the high demand for the holiday season. I paid a total of $210.66 for one night in this hotel. Upon arrival, they were able to get us into our room 25 minutes early! Although, the room was outdated, grungy and had a very potent smell of cigarettes (note this was a nonsmoking room). The WiFi was unusable. The mirrors were grimy, the furniture was heavily worn, the tub was very stained, and there was mold in the bathroom. On the positive side, the location was perfect, the desk service was pleasant, and the beds were made up nicely when we arrived.

Rude employees at check-in. Room was sketchy at first look. When we first walked in, first thing we saw was huge hole in wall. Next the tv goes on and off on its own. Dirty towels and washcloths. Over have the pillows had stains and were not clean. Blood stains and urine stains on mattresses. Hair in most corners of room. Ironing board had blood stains on it. Coffee pot is unusable and coffee provided expired in 2015. Only good thing was the friendly geese at the bottom of our balcony.

Overall the stay was okay just a few things that kinda turned me away from here for future stays. Had a difficult time understanding the ladies that were checking us in. There was a huge spider web in the corner of the door, not sure how they couldn’t see that when doing housekeeping. I had left a bag of candy on the table when we went out for the day came back to a piece opened and thrown back into the bag. The phone was plugged in but did not work. There is no peephole in the door. The section of rooms that we stayed in were not on the main road, they were one street back. Not a big deal but worth noting.