What is your cancellation policy?
You can cancel for a full refund up to 72 hours before the tour start times.
Tour duration is approximately 2-2.5 hrs.
What age is recommended for the tour? Where does the tour meet?
Meeting point is between the membership desk and the Barosaurus/Allosaurus fossils in the rotunda.
When does the tour start?
Tour starts at 10:30 AM, 2 PM, daily.
What does my admission include?
Included in the admission professional tour guide just for you; Tour includes all entrance fees.
Do you operate tours rain or shine?
Whether it rains, snows or shines, we run our tours. We advise you to be dressed accordingly to the weather. Check the forecast before coming out of the hotel. And wear comfortable shoes.
Is transportation available?
There is no pick-up or drop-off available. This includes Airport transfer/shuttle services. Each tour has some specific meeting points.
Is food or drink allowed on the tour?
No outside food or drink when in the Museums can be brought in.
Smoking is not allowed, including electronic cigarettes.
Can I take photos on the tour?
Photos are allowed unless otherwise indicated. The use of flash video and selfie sticks are prohibited.