Ober Gatlinburg Aerial Tramway in Gatlinburg, TN

1001 ParkwayGatlinburg, TN 37738
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Overview

Ride the 120-passenger Aerial Tramway year round and enjoy spectacular views of the Great Smoky Mountains and a mountain of fun for the whole family at Ober Gatlinburg Ski Area and Amusement Park. The Tram departs every 20 minutes for the 10-minute journey up the mountain. Ober Gatlinburg offers activities including indoor ice skating, Wildlife Encounter, Alpine Slide, and Scenic Chairlift.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Few seats so expect to stand if busy.
  • Arrive early for less crowded tramways.
  • Tram departs every 20 minutes.
  • Rides last 10 minutes.
  • Fantastic views of the Great Smoky Mountains.
  • Provides easy access to Ober Gatlinburg attractions.

Discover More With Us

Insights from Tripster's own team members

Chad W.

You will enjoy great views on the way up along with plenty to explore at the top, including an animal sanctuary where you can buy tickets to see bears, otters, and other wildlife up close. If you’re feeling daring, you can even buy an additional ticket to ride a chair lift to the very top of the mountain.

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Description

from Ober Gatlinburg Aerial Tramway
Ride the 120-passenger Aerial Tramway year round and enjoy spectacular views of the Great Smoky Mountains and a mountain of fun for the whole family at Ober Gatlinburg Ski Area and Amusement Park. The Tram departs every 20 minutes for the 10-minute journey up the mountain.

Ober Gatlinburg offers activities for all ages including shopping and dining, indoor ice skating, Ski Mountain Coaster, Wildlife Encounter, Alpine Slide, Scenic Chairlift, Rock Wall, Kiddie Land and Rides, winter skiing and snowboarding, and much more. (Additional fees apply for these activities.)

Tripster Customer Reviews

96 Reviews
Brian Spraker
Decatur, IL
2 Reviews
Verified Traveler
"Fun Activity / Decent Pricing"
March 2019
Fun activity for the family. Get to see the mountains on a ride on the tram. Up in Ober Gatlinburg, the pricing for food and activities is very fair compared to many other places we went.
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Valerie Caldwell
Roanoke, VA
1 Review
Verified Traveler
"Beautiful views"
March 2019
Myself and seven others from my immediate family were able to enjoy riding rhe tramway together. The worker who rode up with us was hilarious and added some useful info. It was a warm and enjoyable ride on a cool day. Unfortunately we were unable to ride back down as there was a wind warning. Ober Gatlinburg was quick to provide shuttles and get us safely down.
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Sarah Condra
Rock Spring , GA
1 Review
Verified Traveler
"Aerial Tramway"
January 2019
Buying the tickets online was pretty easy. I printed the ticket which was 1 page for 5 people and it wasn’t a problem at all. Our group didn’t have to wait long in line to board coming or going.
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Tip: If you’re scared of heights you should keep in mind that the tram is suspended by cables and takes you up a mountain. You can look out and see just how high up you are.

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Mary Long
soddy daisy, TN
2 Reviews
Verified Traveler
"It was fun"
January 2019
Bought tickets expecting to go snow tubing but once we arrived there the whole weekend was sold out online so you did have a chance on going unless you bought them off there website. Go there and all the rides where closed due to weather so basically it was just a ride up and down the mountain
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Tip: Buy tickets to tube or ski from Ober Gatlinburg online.

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Joyce Driskell
Debary , FL
2 Reviews
Verified Traveler
"The views!"
January 2019
So we had bad timing and did not have any snow, but I’m really glad we divided to take the team to Ober mountain because the guide on the way up cracked jokes the whole time and had everyone laughing. And the views were amazing too!
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Tip: Ice skating can get crowded so be prepared. Make sure to go outside even if your not partaking in snow activities because it’s beautiful

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Richard Hazuda
Powell, TN
1 Review
Verified Traveler
"A must do when in Gatlinburg"
January 2019
Awesome experience. Highly recommended.
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David Kilbern
Vancleave, MS
2 Reviews
Verified Traveler
"Tramway"
January 2019
Overall a quick way to get tickets to the Tram with out standing in line. However we were not able to print the tickets and it did not send the Scan codes in the email, so had to see the Manager and have him print the tickets for the trip.
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Tip: If you purchase online need to print off the tickets before hand or see the manager to have them print them. Saves time in line.

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Cynthia Corum
Folly Beach , SC
1 Review
Verified Traveler
"Bad experience"
January 2019
Bought tickets while in line on my phone the people sent me back to ticket line got to counter said go to the other line which was a another hours wait why bother to order tickets in advance when you then have to wait hours to ride gave my tickets away
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Tip: I don’t know

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TripAdvisor Reviews
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MichelleLamansky
Memphis, Tennessee
"Alpine slide was down all day"
TripAdvisor user rating 1 out of 5
Reviewed August 24, 2019 NEW
When we got there they said the alpine slide would open in 30 minutes, and we’re repeatedly told “30 minutes.” 2 hours later we caved and bought tickets to the mountain coaster. That was honestly super fun and I’m glad we did it, but after another hour of pushing our young kids past naptime and still no indication that the slide would be open we decided to leave. Asked guest services if they could give us a partial refund or at least validate our parking so we could come back and enjoy it later in the day. To which I repeatedly was told, “ the lady who works at guest services will be back in 5 minutes.” Which, of course 20 minutes later she still wasn’t back and my kids were overtired. I get that it may have been down for maintenance, but they really did absolutely nothing to try to make it right and there were only so many times my kids could re-ride their 3 kiddie rides.
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PositivelyAli
Sevierville, Tennessee
"Smooth ride!"
TripAdvisor user rating 5 out of 5
Reviewed August 23, 2019 NEW
This ride up is so amazingly smooth with the best views! There's so many things to do up top, like food, shopping, alpine coaster, alpine slide and more!
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free2venture
Virginia Beach, Virginia
"Fun & unique amusement experience with WONDERFUL customer service!"
TripAdvisor user rating 5 out of 5
Reviewed August 23, 2019 NEW
Family of 5, with kids 8, 8, and 10 visited in August after previously visiting a few years ago in the winter. We visited on a Saturday, but never felt too crowded and aside from ticket line that could have used one more agent, we rarely waited in line at any attraction. This was so refreshing from what we would have experienced at a typical big amusement park. Being in the 90s and quite sunny would have made it miserable to wait and caused super fussy kids so this was a huge plus! Parking is $8, but we were right by entrance so not a big deal. Another big plus was entrance and parking lot are really close to ALL attractions so if you wanted a break from the heat you could sit inside or go to the car for lunch with ac blasting you to cool off. It seemed like the best deal to get the Premium Bands for what we wanted to do. It was $44 for adults and $34 for the kids so around $200 total. I later calculated what it would have been if we just paid for our favs and this was still the better and most practical deal. It included kiddie rides, 1 session of ice skating, 1 session of ice bumper cars, wildlife encounter, unlimited water slide rides, rock climbing, a maze, putt putt, and unlimited scenic chair rides and Alpine Mountain Slide. What I loved about the concept of all this vs say a Dollywood type of thing is that it was unique. It wasn't run of the mill theme park rides (aside from kiddie ones), the "opposite" season idea of doing things on ice in summer, and again, the practical factors of low waits if any, low crowds, and easy access for breaks in the car. The absolute best part of this and what makes an experience great vs just good was the outstanding customer service, bumping it from the 4 to now 5 stars I give it this go round because it has improved. We seriously did not come across a bad seed in the bunch. Sure, some were friendlier than others, but really all were professional. Many used great manners and seemed happy with their jobs. The absolute biggest standout and best example of outstanding customer service was Mr. Mark Nichols at the ice skating rink! Not only was he smiley and pleasant, he came over to us putting our skates on and helped everyone tie them up! Say, what?! We can get all the help we need sometimes with twins plus one, but didn't ask. He simply just offered...even helped us adults! Thank you Mr. Mark. I hope you are acknowledged and will be sending Ober a special message about your great, friendly attitude. Rides- Alpine Mountain Slide: You take a scenic chairlift, jump on, jump off and go down a self operated sled of sorts down a mountain slide. This is the perfect alternative to those who might be a bit scared to do a mountain coaster. I believe you can ride alone or together with your child. We all road alone and the two of us who don't like high up rides did great with our minor thrill. The scariest part was the scenic chair lift and swinging that high up. I'm mixed about how they do it. They basically say stand here and before you know it, you are on and up, up and away. The positive aspect to this is it gives us scaredy cat types not time to get overly nervous and back out. The downside to it is two of our kids were off on this thing they have never been on before we could warn them to sit still and don't lift the movable (not locked bar). Thank goodness they figured it out, but staff telling them or us it doesn't lock would be better safety wise. They arrived safely. The only other downside to this ride for adults with any leg or back issues or even kids is you have to jump off and get out of the way quickly. I never like moving and jumping quickly. The second time, I got hit in the head by the metal bar of the lift and still feeling it several days later. It wasn't crying pain, but enough of a blow that after I was hit in head, I was unsteady, tripped and almost fell. I sat for a few to make sure my seeing etc was ok before my son and I went down slide. All was well enough, just a bit painful. They did offer to get me help but I was ok. It would be great if they could just stop it so people could get off more safely though especially since at times they did stop it in the middle of our ride there. So it can be done. Just be careful getting off for yourself and little ones. Fun ride with just enough thrill for myself and my youngest guy! You don't feel rushed to go down quickly because someone is on your tail. They space it out. Either way it isn't too fast anyway, with only a need to slow around curves. Water Slides: They aren't water park, you get soaked slides. You can wear dry clothes and you get a nice refreshing splash, not drench. I typically am not scared with rides that are high and involve water, but the two slides off to the side were not my jam so the three thrill seekers road those and loved the drops. I did do the tall, tunnel one which was more high and twisty vs big drops. I'm average size and a bit above average in height and it felt a bit cramped. Somehow on the biggest turn my arm hit my earring and ear and that felt like more pain than getting hit in the head. I guess it was my day for injuries :( Thrill seeker kids did not like that slide. We decided to split up and let the thrill seekers do more of the big drop slides and that is when my son and I did our lower key Alpine slide by ourselves. Ice features: I haven't been ice skating in easily 15 or more years. My husband has only been once and he found it terribly difficult. I've had multiple knee, ankle etc problems but wanted to at least try to give my kids the experience and decided that was the day and I'd do my best to not walk out in a cast, try to teach them and take it easy. It was quite refreshing to be on ice on a 90+ degree day. It was great to balance the day with dry in heat activities, switching to ice, back to heat, then wet, then dry again before getting in car. I was quickly reminded about how hard ice skates are on the ankles, but I hung out on the side trying to demonstrate the motions to the kids before getting off. Two of the kids seemed to just enjoy the new feeling and even appeared to like falling at times. Husband actually did fairly well aside from a bruised hand. We only did it for a bit and moved on to ice bumper cars. Ice bumper cars topped everyone's list as one of our favorites. What a fun concept! We also got to have it all to ourselves during our particular session so bonus there. Great, unique fun. I did not see it as jarring type bumps for those concerned with harsh bumps who may have neck issues. It bumps, but just enough. Food: Kids all had packed lunches, but did grab husband and I personal pizzas.Very expensive and bad pizza. We would have been better off packing sandwiches for us too. We all ate packed snacks in car that day. We ended day at Wildlife Encounter that had bears, birds, turtles etc. Summary: Great, unique summer amusement experience. Pack and eat a lunch in nearby lot. Careful on scenic chairlift. All attractions close by to each other. Prepare to be treated kindly and respectfully by all staff. We spent 7hrs there 11-6p. Money well spent. Enjoy "Christmas in July (Aug)" type of experience. We all loved it! Good job Ober! I was impressed and rarely give 5 stars.
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crystalm37
Gatlinburg, Tennessee
"Love the views!"
TripAdvisor user rating 4 out of 5
Reviewed August 21, 2019 NEW
Love to ride the tram and enjoy the views of the Smokies. We also took the chairlift to Mt. Harrison for even better views. The area is nice, just needs some more updating. We still enjoy it though.
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moocowz3
Hampton, Virginia
"Nice attraction"
TripAdvisor user rating 3 out of 5
Reviewed August 20, 2019 NEW
Ober Gatlinburg is a nice attraction but each thing you do up top cost separate from the tram ticket so unless you want to spend 15 bucks per person I recomend you drive to the top and then do as much as you want
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Frequently Asked Questions about Ober Gatlinburg Aerial Tramway

Can I bring food or alcohol to Ober Gatlingburg?
Outside food and beverages including alcoholic beverages are not allowed on to the Aerial Tramway or Ober Gatlinburg premises. Beer is available for consumption in Ober’s Snack bar and alcoholic beverages are available in the Seasons of Ober Restaurant and The Loft Lounge.

Does Ober Gatlinburg rent strollers and wheelchairs?
A limited number of single and double strollers are available for rent on a first-come, first served basis. Single strollers are $4.00 per day, and double strollers are $6.00 per day. Unfortunately, we do not rent wheelchairs at this time.

How much is parking?
Parking is $5.00 CASH per standard-size vehicle and $7.00 for over-sized vehicles. Parking is not available on the mountain for buses and over-sized vehicles on weekends & holidays. Sorry, all parking must be paid with cash – no credit cards accepted.

How often does the aerial tram leave?
The Tram leaves every 20 minutes, taking you on a beautiful 10 minute, 2.1 mile long ride between our downtown tram terminal and our resort on top of the mountain.

Is there an ATM located at Ober Gatlinburg?
ATM machines are located in the Downtown Tramway Mall next to the River Road entrance, and in the Ober Gatlinburg Mall near the hallway entrance to the Ober’s Snack bar (ATM 1) and to the left side of the Fudge Shop (ATM 2).

What is the pet policy at Ober Gatlinburg?
Pets are not permitted in the Tramway Mall, the Aerial Tramway or on any premises at Ober Gatlinburg. Service animals for guests with disabilities are permitted.

Where are the first aid stations?
Ober Gatlinburg staffs the Operations Office with medical personnel during operating hours. The Operations Office is located at the end of the walkway near the Alpine Slide/Scenic Chairlift entrance.

Additionally, in the winter months, the Ober Gatlinburg Ski Patrol is available during all slope hours. The Ski Patrol consists of approximately 60 paid and unpaid volunteers all trained in Outdoor Emergency Care – a certification course in first aid, CPR, and other pre-hospital care and treatment for possible injuries – and are part of a larger international organization, the National Ski Patrol System (NSPS) which includes almost 30,000 patrollers.

What activities are located at the top of the mountain?
Ober Gatlinburg Ski Area and Amusement Park offers activities for all ages. Shopping and dining, indoor ice skating, Wildlife Encounter, Alpine Slide, scenic chairlift, Kiddie Land and Rides, winter skiing and snowboarding, a Rock Wall, Ski Mountain Coaster, and so much more are offered at the top of the mountain.

Does it cost money to participate in the activities at the top of the mountain?
Yes, while at Ober Gatlinburg you may purchase a wristband or attraction tickets that will allow you to participate in the activities at the top of the mountain. Wristband pricing is as follows (subject to change):

  • Basic Wristband: $20 for children (ages 5-11), $25 for adults. Includes the Scenic Chairlift, Alpine Slide, Blue Cyclone Rapids, Lightnin’ Water Ride, Shoot-the-Chute Water Ride, Amaze’N Maze, Rock Wall, Chair Swing, Mini Golf, Kiddie Rides, and Carousel.
  • Premium Wristband: $30 for children (ages 5-11), $35 for adults. Includes the Scenic Chairlift, Alpine Slide, Blue Cyclone Rapids, Lightnin’ Water Ride, Shoot-the-Chute Water Ride, Amaze’N Maze, Rock Wall, Chair Swing, Mini Golf, Kiddie Rides, Carousel, Wildlife Encounter, 3 Hours of Ice Skating, and 1 Ride on the Ski Mountain Coaster.

Attraction tickets are $3.50 each. Guests may purchase a book of 10 tickets for $31.50. Attractions require the following number of tickets or dollars to participate (subject to change):

  • Alpine Slide - 2 tickets ($7 per person). Weight limit of 300 lbs, ages 6 & under ride with adult.
  • Scenic Chairlift - 2 tickets ($7 per person) Weight limit of 600 lbs, ages 6 & under ride with adult.
  • Carousel - 1 ticket ($3.50 per person). Children under 36" must ride with an adult.
  • Chair Swing - 1 ticket ($3.50 per person)
  • Mini Golf - 1 ticket ($3.50 per person)
  • Amaze'N Maze - 2 tickets ($7 per person)
  • Kiddie Rides and Kiddie Land - 2 tickets ($7 per person)
  • Wildlife Encounter - $7 adults, $5 children (5-11 years)
  • Ice Bumper Cars - 2 tickets ($7 per person). Must be 7 years or older to ride alone. Ages 3 – 6 years must ride with adult (18 yrs or older) Riders cannot exceed a combined weight of 300 lbs.
  • Rock Wall - 2 tickets ($7 per person). Minimum weight of 45 lbs.
  • Ice Skating - $9 all ages. Includes 3 hours of continuous session and skates.
  • Ski Rental - $25 day time, $20 night time. Includes skis/boots/poles and equipment breakage insurance.
  • Snowboard Rental - $30 day time, $25 night time. Includes board and boots.
  • Ski Mountain Coaster - $15 per Rider (ages 3 & up) each ride - or $36 for 3 rides (same rider)

Please note pricing is subject to change.

What are the ride restrictions for the ski mountain coaster?

  • Children under 3 years of age are not allowed to ride.
  • Pregnant women “should not” ride (manufacturer recommendation).
  • Must be 9 years or older to ride alone.
  • Children under 9 years are only allowed to ride with someone 18 years or older, who has been given the responsibility by the person responsible for the child’s supervision.
  • To ride double, the brake controller must be 18 years or older.
  • No food, gum, drinks, cameras, recording devices, or cell phones are permitted on this ride.
  • Shoes required, secure on feet during the ride.
  • Loose items are not permitted on this ride.
  • Brake controller must be able to operate both levers.
  • Minimum height: Rear, 52" – Front, 36".
  • Maximum Combined Weight per Cart: 300 lbs.



For skiing and snowboarding, when does the area open/close for the season?
We usually open around mid-December and our typical closing date is early to mid-March. We open as soon as we have made enough snow to cover most of the trails. The opening and closing dates vary depending on the weather.

What are the mountain statistics of the Ober Gatlinburg Ski Area?
Ober Gatlinburg offers 10 ski trails serviced by two quad and one double chairlift which keeps you out of lift lines and on the slopes. When temperatures drop, our snowmaking equipment blankets 100% of our slopes. Slopes are maintained with the latest in snow-grooming equipment to provide a smoother, more consistent surface creating enjoyable skiing conditions.

  • Summit Elevation: 3300 feet
  • Base Elevation: 2700 feet
  • Vertical Drop: 600 feet
  • Longest Run: 5000 feet
  • 10 Trails and 1 Terrain Park
  • 2 Quad Lifts, 1 Double, 1 Handle tow

Are ski/snowboard tickets available for purchase at Ober Gatlinburg?
Yes. Ski area tickets gives you access to the ski slopes for one session of skiing or snowboarding. Tickets are good for unlimited use of the ski slopes during your session. Everyone must have a current valid Ski Area Ticket (and ski/snowboard equipment) at all times to enter the slopes.

Ticket prices vary based on age and day/night time. See pricing schedule here.

Do you rent ski clothing?
We do rent snow pants for $12 per day with a $30 deposit, ski jackets for $12 per day with a $50 deposit, and helmets for $6 per day with a $50 deposit.  All items are rented on a first-come-first-serve basis.

May I bring our sleds and use them on your slopes?
Sorry, sleds are not allowed on our slopes.

What should I wear for skiing, snowboarding or tubing?
The best way to dress for winter is to wear layers. This gives you more flexibility to add or remove layers, depending on the weather and your activity. Turtleneck shirts, sweaters, long underwear and footless tights work well as under-layers. Wear one pair of socks. Ski boots and snowboard boots have liners. Wear appropriate hats, goggles, gloves, sunglasses, etc. for the weather conditions.
Be sure to wear pants or jacket/shirt with a hole or loop to fasten the lift or tubing ticket such as a zipper pull, button-hole or belt loop.

What size ski/snowboard boots are offered at Ober Gatlinburg?
Ski boot rentals run Child’s 6-13, Junior 1-3 and Adult 4-16. Snowboard boot rentals run Child’s 11-13, Junior 1-3 and Adult size 4-14.

Is Ober Gatlinburg open on holidays?
Yes, we are open on every Holiday of the year, with extended hours on and around many of these. The only exception is shorter hours on Christmas Eve and Christmas Day, but we are OPEN both days.