Courtyard by Marriott Gatlinburg Downtown in Gatlinburg, TN

315 Airport RdGatlinburg, TN 37738
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About Courtyard by Marriott Gatlinburg Downtown

Overview

Located across from the Gatlinburg Convention Center and minutes from the Great Smoky Mountains National Park, the Courtyard Marriott Gatlinburg is within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery, and Gatlinburg Space Needle. Enjoy your stay with free WiFi, a heated indoor pool, room service, and The Bistro open for breakfast and dinner.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Stay connected with friends, family, and work with complimentary WiFi access.
  • Rooms include mini-fridges and microwaves.
  • Go for a swim in the on-site heated indoor pool.
  • The hotel is within walking distance to Ripley’s attractions, downtown Gatlinburg, and more.
  • Take advantage of the trolley, this hotel is located on the Gatlinburg Trolley Route.
  • On-site parking is available for $15.00 daily, and an electric car charging station is also provided.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Sundry/Grocery
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Snack Bar/Deli
  • Fitness Facilities (24 Hours)
  • Electric car charging station
  • Swimming Pool
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Courtyard by Marriott Gatlinburg Downtown, you'll be within an estimated 15-minute walk of Ripley's Aquarium of the Smokies and Saint Mary's Catholic Church. This hotel is close to the Gatlinburg Convention Center and approximately 10 miles from Dollywood.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, a business center, express check-in, and express check-out.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Breakfast and dinner are available at The Bistro for purchase.

Important Information:
  • Parking: On-site parking is available for $15.00 daily, and an electric car charging station is also provided.
  • Pet Policy Pets are not allowed on hotel property. ADA-defined service animals are welcome at this hotel.


All fees mentioned are subject to change without prior notice and applicable taxes.

Courtyard by Marriott Gatlinburg Downtown Reviews

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R1372PVnataliea
"Hotel is Eh for the location and Cost"
TripAdvisor user rating 3.0 out of 5
Reviewed December 01, 2025 NEW
The location is really nice walking distance from downtown. The windows were all dirty so you could not see outside the room window hardly at all. This is the first time I have ever stayed at a Marriott property and they did not give free waters. Our room was right beside the stairs so at all hours you heard people going up and down the stairs but also the door leading to the stairs. Water pressure for the showers was awful as well. All in all, it was an okay room that we hardly spent a lot of time in. Definitely have paid less for a way nicer hotel and room.
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173shaynam
"Hotel is nice. Some employees are egotistical."
TripAdvisor user rating 3.0 out of 5
Reviewed November 08, 2025
I stayed with my husband and two kids, along with my mother. We had separate rooms. They let us have an early check in which was nice. So we didn't have to wait around in Gatlinburg where it was pouring down rain. It's so close to all the shops and fun things to do with the kids. We walked everywhere. Be aware you pay $15 per day for parking... at the hotel you already paid to stay in. I've never seen that at any other hotels but okay. Also you want to get the breakfast Included with the rooms bc it will be quite pricey if you don't. I will say the French toast with strawberries was amazing. The pool and hot tub(nice and big) was clean and always empty so the kids had fun. Last thing is the washing machine ate my money and when I told the front desk she said she called maintenence and he checked it out and said nothing was wrong with it. Overall the hotel itself is nice. Some of the people working there are smug.
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CorvetteKatie
Bowling Green, Kentucky
""
TripAdvisor user rating 4.0 out of 5
Reviewed July 22, 2025
Pros: Great location, you can easily walk to the strip. Very quiet area. Heard no noise in our room. There's a "back way" to avoid some of the strip traffic. They have a Starbucks in their cafe. They upgraded us to a room with a balcony - the view was nice. Parking was right there / convenient / spacious. Staff were all very friendly. Safe, clean area. Room was spacious and nice. Cons: We used Marriott points - but had we not, it would have been very pricey. I likely would not have paid rack rate. It was 90+ degrees outside during our trip. We had to keep our curtains shut at all times otherwise the room would not get cool. The a/c had to run constantly and the lowest it could reach was about 71. It was fine - but until we figured out to keep curtains closed it got pretty warm. Yes - it is $15/night to park... but there are not many hotels in Gatlinburg with free parking. Pigeon Forge, though, all seem to have free parking. Also - couldn't complain since our room was free with points. Overall - for the right price, we'd stay here again.
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1Macaw
Xenia, Ohio
"NOT COOL"
TripAdvisor user rating 2.0 out of 5
Reviewed July 10, 2025
We have stayed at this location multiple times a year since 2016......this hotel has always been top notch. However, the last couple of times we have stayed at this location we have noticed that the hotel needs some TLC. But after our last stay I will no longer be staying at this hotel because they now charge a $15.00 per parking space per night fee to their hotel guest. Seriously this hotel is not in a huge downtown location and let's be honest you already pay a premium amount of money to stay at this Marriott location.  Now in addition to the room charge you have to pay $15.00 for a parking space per night of your stay - not cool!! I will pick another hotel in downtown Gatlinburg or just stay outside of Gatlinburg either in Pigeon Forge or Sevierville (pay no parking fee) and visit Gatlinburg for the evening and pay a one-time charge of $15.00 in one of the downtown parking lots. It's a real shame that this hotel feels they need to penalize their guest for choosing to stay with them.  My opinion is you should at least receive ONE complimentary parking spot with your room and if you need more than one parking space (buses or trucks with trailers) then you pay for an additional parking space. However, it should not be $15.00 a night to a paying guest!!
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Q4364LDvalerieb
"Great Place to Reside"
TripAdvisor user rating 5.0 out of 5
Reviewed July 05, 2025
The place was absolutely comfortable and clean and the staff were very professional and pleasant alone with willing to go the extra mile.
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Courtyard by Marriott Gatlinburg Downtown is located at 315 Airport RdGatlinburg, TN 37738
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Frequently Asked Questions about Courtyard by Marriott Gatlinburg Downtown

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11:00 am.

Will my room have a mini-fridge and/or microwave?

Yes.

Can I request a rollaway bed and/or crib?

Cribs are available upon request while roll-away beds are not permitted.

Does the hotel offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

Is the hotel pet-friendly?

Pets are not allowed on hotel property. ADA-defined service animals are welcome at this hotel.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Does the hotel have a pool?

Yes. Guests can use the hotel’s indoor pool during operating hours.

Does the hotel provide an airport shuttle?

No.

Is parking available?

On-site parking is available for $15.00 daily, and an electric car charging station is also provided. All fees mentioned are subject to change without prior notice and applicable taxes.

What accessible features does the hotel offer?

The hotel offers a range of accessible features, including elevators, self-operating lifts or sloped entry in swimming pools, accessible routes to key areas such as the main entrance, business center, fitness center, on-site pool, meeting spaces, and restaurants, as well as accessible guest rooms with features like roll-in showers, adjustable-height hand-held shower wands, bathtub grab rails, hearing-accessible rooms, and lowered outlets for a comfortable and inclusive stay. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is Courtyard by Marriott Gatlinburg Downtown to the nearest airport?

McGhee Tyson Airport 41.6 mi

How far is Courtyard by Marriott Gatlinburg Downtown to Dollywood?

Approximately 10.0 miles.

How far is Courtyard by Marriott Gatlinburg Downtown to Dolly Parton’s Stampede?

Approximately 7.2 miles.