Seralago Hotel & Suites Main Gate East in Kissimmee, FL

5678 West Irlo Bronson Memorial Highway • Kissimmee, FL 34746
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida
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Overview

An affordable, family-friendly hotel in the heart of Kissimmee, Seralago Hotel & Suites offers 614 comfortable accommodations just minutes from Walt Disney World® Resort, ­Universal Orlando® Resort, Old Town Kissimmee and more. Guests can enjoy scheduled shuttle services, two Olympic-sized pools and a kiddie pool, a full-service restaurant, a fitness center, a sundries store, and more.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5.3 miles from Walt Disney World and 13 miles from Universal Orlando.
  • Schedule shuttle service to nearby area theme parks is available.
  • Guests can request pet-friendly rooms.
  • Amenities include free Wi-Fi, 2 heated outdoor pools, and a microwave and mini-fridge in-room.
  • Food court, cafe, and bar on-site.
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Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Playground
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Tennis Court on Property
  • Smoking Rooms Available
  • Free Parking
  • Porter/Bellman
  • Security Guard
  • Concierge Services
  • Poolside Bar
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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Description

from Seralago Hotel & Suites Main Gate East
Check-In: 4:00pm Check-Out: 11:00am
Conveniently located in the Kissimmee area, the Seralago Hotel & Suites offers one of the best values near the Walt Disney World® Resort. Relax in one of our 614 rooms and suites, swim in our 2 Olympic-style heated swimming pools, or let the kids splash in our children’s pool.

Guests can choose from reasonably priced rooms and suites, complete with a range of amenities that includes mini-refrigerators, microwave ovens, and iron/ironing boards. Travelers will enjoy our notable facilities, which range from a full-service family restaurant to tennis courts and a fitness room. Our meeting rooms can accommodate functions such as small corporate meetings, wedding receptions, and birthday parties.

Seralago Hotel & Suites implements a $9.00 per room, per night Resort Service Fee plus 13.5% tax.
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida Seralago Hotel & Suites Main Gate East in Kissimmee, Florida Food Court - Gift Shop Playground Breakfast Buffet
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Tripster Customer Reviews

13 Reviews
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Melinda Reid
Pontiac, MI
3 Reviews
Verified Traveler
"One of the worst hotels I have stayed at."
February 2019
The staff in the lobby was friendly and helpful. The room furniture was old and outdated and looked like it might fall apart. The bathroom door would not close, the beds were hard and uncomfortable, the bathroom sink looked like it was about to separate from the wall, and the "kitchenette" was by the bathroom sink, with the microwave looking like it might fall out of the wall if we opened it. The room did not smell nice. We booked this room because it had a 3 1/2 star rating, but I can't even imagine how it got that. I heard there was a swimming pool, but after seeing the state of the room, we were afraid to even use it.
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Tip: Spend the extra to get a resort hotel on the property, or stay with a known chain.

Was this review helpful? Yes

Shannon Harman
Mansfield, MO
2 Reviews
Verified Traveler
"Great location"
December 2018
Hotel is huge and a little frayed around the edges, but has Old Town carnival right behind it and that was a nice surprise.
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Leighton Patrick
Groesbeck , TX
3 Reviews
Verified Traveler
"Was not great"
December 2018
The front office was very nice and accommodating but the room that we were in was very bad. Smelled like mildew, the beds smelled horrible and very old and uncomfortable.
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Robert B.
Pittsfield, MA
1 Review
Verified Traveler
"No amenities"
September 2018
This hotel/resort was very basic 1 star acomodations. No extra pillows, no extra blankets, no wash clothes or towels (after the first day), no toletries (shampoo or soap) , bathroom had hair on wall, wall had hole in it, no water pressure in shower, etc etc etc. Oh yeah, I had to call for toliet paper.
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Tip: Pool was great and gift shop was reasonable

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Joyce Turner
Columbia, SC
1 Review
Verified Traveler
"WAS'NT COMPLETELY SATISFIED WITH MY HOTEL STAY AT SERALAGO HOTEL & SUITES"
July 2018
WILL NOT USE THIS PLACE AGAIN. MY CHILDREN COMPLAINED THE WHOLE TIME WE WAS HERE. MY 16 YEAR OLD GOOGLE PEOPLE REVIEWS ON SERALAGO. THE ROOM HAD OUTDATED FURNITURE. DID'NT LOOK LIKE NOTHING THAT WAS POSTED ONLINE. BEV WAS NICE & VERY HELPFUL ON SAVING MONEY AT THE THEME PARK. THE BED DON'T HAVE COMFORTERS & THE FRONT LOBBY DO NOT BELIEVE IN ANSWERING WHEN YOU CALL THEM. WE COULD'NT GET OVER THEY STILL USE BOX TV'S
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Tip: GOOGLE OTHER PEOPLE REVIEWS BEFORE MAKING RESERVATIONS.

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Christine H.
Folkston, GA
2 Reviews
Verified Traveler
"Great Deal. Reserveorlando.com is the way to go"
June 2018
Only stayed one night. Clean and people were friendly. Beds very comfortable
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Tip: Easy to find and minutes from the parks and lots to do in hotel area

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Amy Moore
Hurlock, MD
2 Reviews
Verified Traveler
"Do not plan on arriving before 4pm to check in."
June 2018
Called two days before arrival to get early check in. Was told with a fee we could check in early, which was fine. Get there can't check in due to our room wasn't ready. Told to keep coming back. At 3:45 pm it's still not ready which is suppose to be ready by 4 at the latest anyway for normal check in time.Room was dirty so we got a free upgraded room. The breakfast buffet is not worth the cost.
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Tip: Don t plan on checking in until 4pm

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Rebecca Burch
Brookville , OH
2 Reviews
Verified Traveler
"Not worth the price we paid!"
June 2018
The staff was very polite and welcoming. I was asked to pay an additional $10.22 in resort fees and I tried to pay with a credit card but their machine was down and I had to wait around 20-25 minutes for someone to fix it. When we entered our room, it smelled very musty. Everything looked outdated. My two young children complained of the smell the whole night. Saw two different signs posted about safety which gave an impression that the area was not safe. Ice machine on our floor did not work. The curtain did not close therefore people walking by could see in. This hotel was not worth the money we paid especially an extra $10 for a resort fee.
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Tip: You may want to think twice before staying here. Over priced for what you get.

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TripAdvisor Reviews
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ChefRichWilson
"This place should close. Permanently."
TripAdvisor user rating 1 out of 5
Reviewed August 08, 2020 NEW
Nasty place. my toddler found cockroaches in the room, our sheets had FOOD CRUMBS in them. And there are holes in the walls that they have just taped (like, scotch tape) and painted over. The pool area is overgrown with weeds and y’all grass that is completely full of trash. FULL of Mold, mildew, and no one on staff is available after 10:00pm. So when your neighbors start drinking and having a parking lot party with wall rattling bass and launching mortars in the middle of the night, no one is available to try and switch rooms or to even file a noise complaint. I will happily NEVER book here again and warm as many people as I can against it.
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980glendar
Kissimmee, Florida
"Front desk"
TripAdvisor user rating 5 out of 5
Reviewed July 30, 2020 NEW
I would like to say that Rosey at the office is great she's kind and has been very helpful throughout my stay. Rooms are clean I don't have any complaints. If you ever come to the Orlando Kissimmee area this is a great place to stay!
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Juliet7819
"My stay"
TripAdvisor user rating 5 out of 5
Reviewed July 24, 2020 NEW
It was great.... they do need bigger trash cans their was a lot of garbage bags from rooms just sitting by the trash cans.. and they need someone to cut the grass... other than these 2 things my stay was great
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961berthap
"A Better Stay"
TripAdvisor user rating 5 out of 5
Reviewed July 20, 2020 NEW
We stay here several times a year. This was the second time so far we've been able to stay. When we stayed in May it was not the best as usual but due to the Covid 19 we understood the precautions they carried out. The only bad part was both hot tubs were shut down but the pools are heated so it was tolerable. This stay we had in July was better as at least one hot tub was working. A little daily cleaning to our room was fine with me as I knew it was cleaned and disinfected. I love coming here as it is my place to go for a quick relaxing weekend or more. Great for couples and families to get away at a reasonable price.
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860umav
"Disgusting"
TripAdvisor user rating 1 out of 5
Reviewed July 15, 2020 NEW
This place was disgusting room smelled moldy it was sticky furniture was old bathroom was broken. There were broken outlet fixtures. Disgusting stuff on the ceiling. Hotel receptionist was very kind. We canceled our reservation 10 minutes after checking in.
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Seralago Hotel & Suites Main Gate East is located at 5678 West Irlo Bronson Memorial Highway • Kissimmee, FL 34746
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Frequently Asked Questions about Seralago Hotel & Suites Main Gate East

How many rooms are available at the Seralago Hotel?
There are 614 rooms in total.  

Does the Seralago Hotel & Suites have cribs or rollaway beds available?
Yes. Cribs are available free of charge. For an additional charge of $10, rollaway beds are available.

Are guests allowed to check-in early at the Seralago Hotel & Suites?
If the room is available, guests are allowed to check-in early. However, check-in is not guaranteed until 4:00 pm.  

Does the Seralago Hotel & Suites offer a shuttle to the theme parks?
Seralago Hotel does offer a complimentary shuttle to the Walt Disney World Theme Parks. It is a free scheduled service that provides transportation to all four theme parks. Shuttle to other theme parks, including Universal Orlando Resort & SeaWorld, are available for a nominal fee.  

Does the Seralago Hotel & Suites have a restaurant on-site?
There are four dining options available at the Seralago Hotel. The Vineyard Café offers full-service family-style dining. There are open daily from 7am-11am. The People’s Choice Food Court & General Store offers on-the-go fast food items. It is open Sunday -Thursday from 6:30 am - 2:00 pm & 5:00 pm - 10:00 pm. It is open Friday & Saturday 6:30 am - 11:00 pm. The Tropical Pool Bar offers drinks and snacks and is open seasonally. The Court Street Bar is open from 5pm-Midnight, Thursday thru Sunday.

Is the hotel pet-friendly? If so, what are the pet fees?
Yes, Seralago is a pet-friendly property. They do charge a one time fee of $40, which would be paid at check in. They have a 50-pound weight limit and require your pet to be crated when you are not in the room. Note: you do need to request a pet-friendly unit at the time of reservation.

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