Seralago Hotel & Suites Main Gate East in Kissimmee, FL

5678 West Irlo Bronson Memorial Highway • Kissimmee, FL 34746
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida
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Overview

An affordable, family-friendly hotel in the heart of Kissimmee, Seralago Hotel & Suites offers 614 comfortable accommodations just minutes from Walt Disney World® Resort, ­Universal Orlando® Resort, Old Town Kissimmee and more. Guests can enjoy scheduled shuttle services, two Olympic-sized pools and a kiddie pool, a full-service restaurant, a fitness center, a sundries store, and more.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5.3 miles from Walt Disney World and 13 miles from Universal Orlando.
  • Schedule shuttle service to nearby area theme parks is available.
  • Guests can request pet-friendly rooms.
  • Amenities include free Wi-Fi, 2 heated outdoor pools, and a microwave and mini-fridge in-room.
  • Food court, cafe, and bar on-site.
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Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Playground
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Tennis Court on Property
  • Smoking Rooms Available
  • Free Parking
  • Porter/Bellman
  • Security Guard
  • Concierge Services
  • Poolside Bar
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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Description

from Seralago Hotel & Suites Main Gate East
Check-In: 4:00pm Check-Out: 11:00am
Conveniently located in the Kissimmee area, the Seralago Hotel & Suites offers one of the best values near the Walt Disney World® Resort. Relax in one of our 614 rooms and suites, swim in our 2 Olympic-style heated swimming pools, or let the kids splash in our children’s pool.

Guests can choose from reasonably priced rooms and suites, complete with a range of amenities that includes mini-refrigerators, microwave ovens, and iron/ironing boards. Travelers will enjoy our notable facilities, which range from a full-service family restaurant to tennis courts and a fitness room. Our meeting rooms can accommodate functions such as small corporate meetings, wedding receptions, and birthday parties.

Seralago Hotel & Suites implements a $9.00 per room, per night Resort Service Fee plus 13.5% tax.
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida
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Seralago Hotel & Suites Main Gate East in Kissimmee, Florida Seralago Hotel & Suites Main Gate East in Kissimmee, Florida Food Court - Gift Shop Playground Breakfast Buffet
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Tripster Customer Reviews

13 Reviews
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Melinda Reid
Pontiac, MI
3 Reviews
Verified Traveler
"One of the worst hotels I have stayed at."
February 2019
The staff in the lobby was friendly and helpful. The room furniture was old and outdated and looked like it might fall apart. The bathroom door would not close, the beds were hard and uncomfortable, the bathroom sink looked like it was about to separate from the wall, and the "kitchenette" was by the bathroom sink, with the microwave looking like it might fall out of the wall if we opened it. The room did not smell nice. We booked this room because it had a 3 1/2 star rating, but I can't even imagine how it got that. I heard there was a swimming pool, but after seeing the state of the room, we were afraid to even use it.
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Tip: Spend the extra to get a resort hotel on the property, or stay with a known chain.

Was this review helpful? Yes

Shannon Harman
Mansfield, MO
2 Reviews
Verified Traveler
"Great location"
December 2018
Hotel is huge and a little frayed around the edges, but has Old Town carnival right behind it and that was a nice surprise.
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Leighton Patrick
Groesbeck , TX
3 Reviews
Verified Traveler
"Was not great"
December 2018
The front office was very nice and accommodating but the room that we were in was very bad. Smelled like mildew, the beds smelled horrible and very old and uncomfortable.
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Robert B.
Pittsfield, MA
1 Review
Verified Traveler
"No amenities"
September 2018
This hotel/resort was very basic 1 star acomodations. No extra pillows, no extra blankets, no wash clothes or towels (after the first day), no toletries (shampoo or soap) , bathroom had hair on wall, wall had hole in it, no water pressure in shower, etc etc etc. Oh yeah, I had to call for toliet paper.
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Tip: Pool was great and gift shop was reasonable

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Joyce Turner
Columbia, SC
1 Review
Verified Traveler
"WAS'NT COMPLETELY SATISFIED WITH MY HOTEL STAY AT SERALAGO HOTEL & SUITES"
July 2018
WILL NOT USE THIS PLACE AGAIN. MY CHILDREN COMPLAINED THE WHOLE TIME WE WAS HERE. MY 16 YEAR OLD GOOGLE PEOPLE REVIEWS ON SERALAGO. THE ROOM HAD OUTDATED FURNITURE. DID'NT LOOK LIKE NOTHING THAT WAS POSTED ONLINE. BEV WAS NICE & VERY HELPFUL ON SAVING MONEY AT THE THEME PARK. THE BED DON'T HAVE COMFORTERS & THE FRONT LOBBY DO NOT BELIEVE IN ANSWERING WHEN YOU CALL THEM. WE COULD'NT GET OVER THEY STILL USE BOX TV'S
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Tip: GOOGLE OTHER PEOPLE REVIEWS BEFORE MAKING RESERVATIONS.

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Christine H.
Folkston, GA
2 Reviews
Verified Traveler
"Great Deal. Reserveorlando.com is the way to go"
June 2018
Only stayed one night. Clean and people were friendly. Beds very comfortable
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Tip: Easy to find and minutes from the parks and lots to do in hotel area

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Amy Moore
Hurlock, MD
2 Reviews
Verified Traveler
"Do not plan on arriving before 4pm to check in."
June 2018
Called two days before arrival to get early check in. Was told with a fee we could check in early, which was fine. Get there can't check in due to our room wasn't ready. Told to keep coming back. At 3:45 pm it's still not ready which is suppose to be ready by 4 at the latest anyway for normal check in time.Room was dirty so we got a free upgraded room. The breakfast buffet is not worth the cost.
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Tip: Don t plan on checking in until 4pm

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Rebecca Burch
Brookville , OH
2 Reviews
Verified Traveler
"Not worth the price we paid!"
June 2018
The staff was very polite and welcoming. I was asked to pay an additional $10.22 in resort fees and I tried to pay with a credit card but their machine was down and I had to wait around 20-25 minutes for someone to fix it. When we entered our room, it smelled very musty. Everything looked outdated. My two young children complained of the smell the whole night. Saw two different signs posted about safety which gave an impression that the area was not safe. Ice machine on our floor did not work. The curtain did not close therefore people walking by could see in. This hotel was not worth the money we paid especially an extra $10 for a resort fee.
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Tip: You may want to think twice before staying here. Over priced for what you get.

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TripAdvisor Reviews
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Inspiration690920
"Stay away FALSE ADVERTISING/PICTURES ARE PHOTOSHOPPED"
TripAdvisor user rating 1 out of 5
Reviewed January 27, 2020 NEW
I wish I could at least give one star to this hotel but this is the WORSE hotel I have ever stayed in. Everything is DIRTY and old. Bed and pillows uncomfortable. Hair and dust on everything, specially the bathroom.
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614sheraleew
Atherton, United Kingdom
"Be wary...they don’t return deposits or respond to emails!!"
TripAdvisor user rating 2 out of 5
Reviewed January 26, 2020 NEW
My review for this hotel would have been higher however they have failed to return my room deposit and failed to acknowledge several emails and explain why. The hotel itself is very very basic, the beds aren’t too comfy, the pillows are flat and you only get one. The floor and under the beds were dirty, the room was cleaner on us leaving than arriving! Strong smell of weed from rooms either side from guests that looked like they lived there rather than being on holiday. Out of around 10 plug sockets, we only had 3 that worked, exposed wires in lights and furniture very worn and left a lot to be desired. On arriving I had a $100 room deposit taken and on checking out, I was simply told the money will be released back into your card. I arrived home on the 21st December, so over a month later and it’s still not been returned, so I guess at this point I’m not going to get it. I have emailed 3 times and not even had the curtesy of a response or acknowledgement....very poor! On a plus side, the maids were very good, good supply of towels, changed daily as was the bedding. Would I stay here again, absolutely not! Sadly we were originally booked to go with Thomas Cook in October however after their collapse, I was limited with hotels available at such short notice and that’s how we ended up here. Thankfully it didn’t affect our amazing time or holiday but you can definitely 100% find much much better hotels for not much more in price!
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josh1932
Orem, Utah
"Fun, Charming, and Very Florida!"
TripAdvisor user rating 4 out of 5
Reviewed January 23, 2020 NEW
They allowed us to check-in early. We were charged for this and I have never had a hotel charge for early check-in. That was a thumbs down. The room was updated but had a few out of date things, but it just added to the charm. The kids loved having their own little sleeping area. The bed for us adults was very comfortable and clean. The room smelled like an old motel, but not in a bad way, it brought back memories of motels when I was a kid. The pools were amazing and clean, the hot tub was great. The pizza from their snack bar is tasty. The staff is either very friendly or not too nice, it seemed to be no in-between. There is plenty of dining options within walking distance. The shuttle service only drops off at Hollywood Studios or Epcot 3 times in the morning and 3 times in the evening for pick up. Uber is cheap in the area, just Uber. I enjoyed my stay I saw no pests and I was rested after my stay. I would stay here again.
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ladiesadventure
"love area near everything from shopping to theme parks"
TripAdvisor user rating 4 out of 5
Reviewed January 21, 2020 NEW
the pools and jacuzzis were perfect ! the staff friendly & hostipable the hotel shows some age however is kept very clean! they offer a lot for the money. we used the tennis courts pool & Jacuzzi.. the work out facility or gym needs a upgrade and while the rooms were clean they had a musty smell. We were very happy and will definitely stay again. enjoy our visit
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Justcedric
"great value for the price"
TripAdvisor user rating 4 out of 5
Reviewed January 21, 2020 NEW
fantastic location, clean with polite staff and good restaurant/bar on site the parking lot is well lit and reasonably secure. The carpet and mattresses were new, the bathroom showed its age but was clean. AC worked WONDERFULLY.
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Seralago Hotel & Suites Main Gate East is located at 5678 West Irlo Bronson Memorial Highway • Kissimmee, FL 34746
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Frequently Asked Questions about Seralago Hotel & Suites Main Gate East

How many rooms are available at the Seralago Hotel?
There are 614 rooms in total.  

Does the Seralago Hotel & Suites have cribs or rollaway beds available?
Yes. Cribs are available free of charge. For an additional charge of $10, rollaway beds are available.

Are guests allowed to check-in early at the Seralago Hotel & Suites?
If the room is available, guests are allowed to check-in early. However, check-in is not guaranteed until 4:00 pm.  

Does the Seralago Hotel & Suites offer a shuttle to the theme parks?
Seralago Hotel does offer a complimentary shuttle to the Walt Disney World Theme Parks. It is a free scheduled service that provides transportation to all four theme parks. Shuttle to other theme parks, including Universal Orlando Resort & SeaWorld, are available for a nominal fee.  

Does the Seralago Hotel & Suites have a restaurant on-site?
There are four dining options available at the Seralago Hotel. The Vineyard Café offers full-service family-style dining. There are open daily from 7am-11am. The People’s Choice Food Court & General Store offers on-the-go fast food items. It is open Sunday -Thursday from 6:30 am - 2:00 pm & 5:00 pm - 10:00 pm. It is open Friday & Saturday 6:30 am - 11:00 pm. The Tropical Pool Bar offers drinks and snacks and is open seasonally. The Court Street Bar is open from 5pm-Midnight, Thursday thru Sunday.

Is the hotel pet-friendly? If so, what are the pet fees?
Yes, Seralago is a pet-friendly property. They do charge a one time fee of $40, which would be paid at check in. They have a 50-pound weight limit and require your pet to be crated when you are not in the room. Note: you do need to request a pet-friendly unit at the time of reservation.

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