Seralago Hotel & Suites Main Gate East in Kissimmee, FL

5678 West Irlo Bronson Memorial HighwayKissimmee, FL 34746
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Starting at
$45.00
INSTANT CONFIRMATION

Overview

An affordable, family-friendly hotel in the heart of Kissimmee, Seralago Hotel & Suites offers 614 comfortable accommodations just minutes from Walt Disney World® Resort, ­Universal Orlando® Resort, Old Town Kissimmee and more. Guests can enjoy scheduled shuttle services, two Olympic-sized pools and a kiddie pool, a full-service restaurant, a fitness center, a sundries store, and more.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5.3 miles from Walt Disney World and 13 miles from Universal Orlando.
  • Schedule shuttle service to nearby area theme parks is available.
  • Guests can request pet-friendly rooms.
  • Amenities include free Wi-Fi, 2 heated outdoor pools, and a microwave and mini-fridge in-room.
  • Food court, cafe, and bar on-site.

Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Playground
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Tennis Court on Property
  • Smoking Rooms Available
  • Free Parking
  • Porter/Bellman
  • Security Guard
  • Concierge Services
  • Poolside Bar
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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Description

from Seralago Hotel & Suites Main Gate East
Check-In: 4:00pm Check-Out: 11:00am
Conveniently located in the Kissimmee area, the Seralago Hotel & Suites offers one of the best values near the Walt Disney World® Resort. Relax in one of our 614 rooms and suites, swim in our 2 Olympic-style heated swimming pools, or let the kids splash in our children’s pool.

Guests can choose from reasonably priced rooms and suites, complete with a range of amenities that includes mini-refrigerators, microwave ovens, and iron/ironing boards. Travelers will enjoy our notable facilities, which range from a full-service family restaurant to tennis courts and a fitness room. Our meeting rooms can accommodate functions such as small corporate meetings, wedding receptions, and birthday parties.

Seralago Hotel & Suites implements a $9.00 per room, per night Resort Service Fee plus 13.5% tax.

Tripster Customer Reviews

13 Reviews
Melinda Reid
Pontiac, MI
3 Reviews
Verified Traveler
"One of the worst hotels I have stayed at."
February 2019
The staff in the lobby was friendly and helpful. The room furniture was old and outdated and looked like it might fall apart. The bathroom door would not close, the beds were hard and uncomfortable, the bathroom sink looked like it was about to separate from the wall, and the "kitchenette" was by the bathroom sink, with the microwave looking like it might fall out of the wall if we opened it. The room did not smell nice. We booked this room because it had a 3 1/2 star rating, but I can't even imagine how it got that. I heard there was a swimming pool, but after seeing the state of the room, we were afraid to even use it.
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Tip: Spend the extra to get a resort hotel on the property, or stay with a known chain.

Was this review helpful? Yes

Shannon Harman
Mansfield, MO
2 Reviews
Verified Traveler
"Great location"
December 2018
Hotel is huge and a little frayed around the edges, but has Old Town carnival right behind it and that was a nice surprise.
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Leighton Patrick
Groesbeck , TX
3 Reviews
Verified Traveler
"Was not great"
December 2018
The front office was very nice and accommodating but the room that we were in was very bad. Smelled like mildew, the beds smelled horrible and very old and uncomfortable.
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Robert B.
Pittsfield, MA
1 Review
Verified Traveler
"No amenities"
September 2018
This hotel/resort was very basic 1 star acomodations. No extra pillows, no extra blankets, no wash clothes or towels (after the first day), no toletries (shampoo or soap) , bathroom had hair on wall, wall had hole in it, no water pressure in shower, etc etc etc. Oh yeah, I had to call for toliet paper.
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Tip: Pool was great and gift shop was reasonable

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Joyce Turner
Columbia, SC
1 Review
Verified Traveler
"WAS'NT COMPLETELY SATISFIED WITH MY HOTEL STAY AT SERALAGO HOTEL & SUITES"
July 2018
WILL NOT USE THIS PLACE AGAIN. MY CHILDREN COMPLAINED THE WHOLE TIME WE WAS HERE. MY 16 YEAR OLD GOOGLE PEOPLE REVIEWS ON SERALAGO. THE ROOM HAD OUTDATED FURNITURE. DID'NT LOOK LIKE NOTHING THAT WAS POSTED ONLINE. BEV WAS NICE & VERY HELPFUL ON SAVING MONEY AT THE THEME PARK. THE BED DON'T HAVE COMFORTERS & THE FRONT LOBBY DO NOT BELIEVE IN ANSWERING WHEN YOU CALL THEM. WE COULD'NT GET OVER THEY STILL USE BOX TV'S
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Tip: GOOGLE OTHER PEOPLE REVIEWS BEFORE MAKING RESERVATIONS.

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Christine H.
Folkston, GA
2 Reviews
Verified Traveler
"Great Deal. Reserveorlando.com is the way to go"
June 2018
Only stayed one night. Clean and people were friendly. Beds very comfortable
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Tip: Easy to find and minutes from the parks and lots to do in hotel area

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Amy Moore
Hurlock, MD
2 Reviews
Verified Traveler
"Do not plan on arriving before 4pm to check in."
June 2018
Called two days before arrival to get early check in. Was told with a fee we could check in early, which was fine. Get there can't check in due to our room wasn't ready. Told to keep coming back. At 3:45 pm it's still not ready which is suppose to be ready by 4 at the latest anyway for normal check in time.Room was dirty so we got a free upgraded room. The breakfast buffet is not worth the cost.
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Tip: Don t plan on checking in until 4pm

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Rebecca Burch
Brookville , OH
2 Reviews
Verified Traveler
"Not worth the price we paid!"
June 2018
The staff was very polite and welcoming. I was asked to pay an additional $10.22 in resort fees and I tried to pay with a credit card but their machine was down and I had to wait around 20-25 minutes for someone to fix it. When we entered our room, it smelled very musty. Everything looked outdated. My two young children complained of the smell the whole night. Saw two different signs posted about safety which gave an impression that the area was not safe. Ice machine on our floor did not work. The curtain did not close therefore people walking by could see in. This hotel was not worth the money we paid especially an extra $10 for a resort fee.
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Tip: You may want to think twice before staying here. Over priced for what you get.

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TripAdvisor Reviews
TripAdvisor user image
gregtm860
"Hooked up"
TripAdvisor user rating 5 out of 5
Reviewed September 21, 2019 NEW
Showed up to get our room we reserved. Come to find out it got cancelled. They put in the wrong month on the card for whatever reason. Stupid. Got put into a room in the way back with no ac and the lights were barely working. Went back up to the front desk. George hooked us up with a room closer to the pool within minutes of walking back to the desk. Went from not having a room to having a terrible room to something we would have had in the first place. Thank you George!
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sheba1127
"Seralago 🏨"
TripAdvisor user rating 5 out of 5
Reviewed September 18, 2019 NEW
I like hotel they was kind people but maid was push at end that it. I will tell people go to the pleasant hotel. They make sure you are comfortable and special front desk and they text you just everything ok .
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Terry_Ridley14513
"Robbed"
TripAdvisor user rating 1 out of 5
Reviewed September 15, 2019 NEW
Housekeeper cleaned half our room till she discovered wallet with license and credit card, stole this and left. Contacted security and manager, manager very snotty and they said "Probably Sandra again". We left the hotel and moved to another hotel. Worst experience ever. Manager did not care at all, we have done follow up calls but they do not return our calls.
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cynthiag19215
Woodbridge, California
"You Get What You Pay For"
TripAdvisor user rating 1 out of 5
Reviewed September 14, 2019 NEW
My daughter and I recently went to Orlando for our first Disneyworld trip. And I booked our vacation through Southwest Airlines and went for the hotel that provided shuttle service for the parks and of course I got the more affordable package, it wasn’t the cheapest though. I am not sure if all the rooms are the same coz I read a review that said they are updating the place. But the room we got was falling apart! The shower was terrible! It was filthy behind the door, the faucet looked like it was coming off the wall and rusty. You have to wait long for the hot water and once you get it, you can’t even adjust the temperature. It is not just outdated it was really in it’s worst condition. The sheets and the towel had stains, not sure what it was. They do have a mini fridge, a microwave, iron and a hair dryer. They also have a game room that is open 24 hours, a mini theater, restaurant, pools and a mini mart. Another plus is that the employees were all friendly and helpful. Sad to say but for me, I don’t think we’d go back to this hotel. Lesson learned, I’ll pay a little extra and read more reviews before deciding.
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Anthony P
"Vacation"
TripAdvisor user rating 1 out of 5
Reviewed September 14, 2019 NEW
I have to say the rooms are so outdated. During my trip they were kids smoking marijuana while kids were swimming. I notice management walk past them and didn’t say nothing to them. The bathroom has mold and sink was leaking. Also Tv wasn’t working. Didn’t feel safe at all due to kids hanging out and smoking marijuana and drinking. I will not ever go there again. I had my family canceled and they are going to a better hotel.
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Frequently Asked Questions about Seralago Hotel & Suites Main Gate East

How many rooms are available at the Seralago Hotel?
There are 614 rooms in total.  

Does the Seralago Hotel & Suites have cribs or rollaway beds available?
Yes. Cribs are available free of charge. For an additional charge of $10, rollaway beds are available.

Are guests allowed to check-in early at the Seralago Hotel & Suites?
If the room is available, guests are allowed to check-in early. However, check-in is not guaranteed until 4:00 pm.  

Does the Seralago Hotel & Suites offer a shuttle to the theme parks?
Seralago Hotel does offer a complimentary shuttle to the Walt Disney World Theme Parks. It is a free scheduled service that provides transportation to all four theme parks. Shuttle to other theme parks, including Universal Orlando Resort & SeaWorld, are available for a nominal fee.  

Does the Seralago Hotel & Suites have a restaurant on-site?
There are four dining options available at the Seralago Hotel. The Vineyard Café offers full-service family-style dining. There are open daily from 7am-11am. The People’s Choice Food Court & General Store offers on-the-go fast food items. It is open Sunday -Thursday from 6:30 am - 2:00 pm & 5:00 pm - 10:00 pm. It is open Friday & Saturday 6:30 am - 11:00 pm. The Tropical Pool Bar offers drinks and snacks and is open seasonally. The Court Street Bar is open from 5pm-Midnight, Thursday thru Sunday.

Is the hotel pet-friendly? If so, what are the pet fees?
Yes, Seralago is a pet-friendly property. They do charge a one time fee of $40, which would be paid at check in. They have a 50-pound weight limit and require your pet to be crated when you are not in the room. Note: you do need to request a pet-friendly unit at the time of reservation.