Comfort Inn Maingate in Kissimmee, FL

I liked this hotel when I went this summer with my family to go to Disney World,and Universal and Discovery Cove and Sea World. I also like the seafood restaurant and love how everything was fresh since being caught from the Atlantic Ocean. I would recommend staying again if we plan a Disney Trip

I don't like to leave bad reviews, but to be honest it was only ok. Adequately clean, and safe. Room smelled damp from air conditioning, which worked great. Walking into the lobby which is shared with the lobster restaurant, overwhelming smell of lobster. Which isn't bad if you were sitting down to eat, maybe not so great as a first impression of the hotel you're staying at. The pool was nice, really warm. Hot tub smelled strongly of urine. There is a rep there selling discounted disney tickets if you go listen to a 90 minute blurb on a time share. I believe the discount was about $100 less than directly sold from Disney. Great if you had time, I did not. Location is excellent, for one night... I wouldn't want to stay longer.

Firstly I would like to add I stayed here 2 years ago and gave a very nice review and honest I believe 4 star. That is why we came back However 2 years on and well I would recommend NOT staying here! As previous reviews suggest I am very honest and fair with my reviews but below is why you SHOULDNT stay. If you are staying 1 night you’ll be fine with old tv, old air con what rattles and damp smell from air con after couple days left small puddle. They do try cover the with smell with a nice smelling spray when cleaning room but if you are staying longer and they don’t come in that day you can smell dampness. Again re consider there are so many hotels around what charge the same but provide a more up to date service. Also this resort adds on Hotel Fees when you arrive so please check that out as well with your provider prior as could be difference between excellent hotel and this. Last time no taxes wore added but this time they was as we arrived for as they said shuttle service that we used a total time of 0 we had a car. Pool is ok, however could do with more cleans another suggestion. We decided to check out early and front desk lady at the time said she would refund us 2 days for hotel fee but to contact third party provider to get 2 nights back. As we checked out and walked away she said again “make sure you contact third party to get a refund”. Skip 2 weeks still no resort fee and now Agoda are saying that the resort are saying I’m a liar. Probably because I am English and unable to contact. I have tried to find an email to complain directly to the resort but they only offer a central one That doesn’t ever make it to hotel. So overall please don’t stay here longer then a night. I am always honest with my reviews but in 2 years it’s just more run down and they have treated me like a liar. Well I won’t be staying ever again and I can assure you I will be recommending people to hotel provider just down the road same price but a lot more nicer and treated us like humans. **If comfort inn maingate would like to contact me please provide email below so I can email you directly to resolve matter above or if no response I presume it’s because you know you lied to Agoda and don’t want to admit. Awaiting response**

To be clear - I'm on my third stay at this hotel in the last year. Yes - the rates, the location, the great staff, and the convenience of an included hot breakfast are hard to beat. Rooms are just ok. Carpets are "eh"... the damp/ mildew smell appears in the room as soon as you let the air get over 73, but by then you're probably used to it. When entering the room, the air was set at 65. Wow. Nice for Florida heat... just extreme. Bathrooms are decent, with fixtures working properly on 2 oou of 3 of our stays and staff responded quickly and seemed committed to address the issue right away when our bathtub wasn't draining. So, as long as your expectations are ok, this is a 5 star hotel: overall clean, clean sheets and towels, comfortable beds, good breakfast, amazing staff, amazing location.

The staff is amazing but my room is anything but, the whole room smells damp My sheets were filled with stains, tried to shower the tub is filthy, and there is no water pressure but water is somehow dripping from the ceiling. Either way I’m stuck here for 4more days but I’m willing to change hotels ASAP if I can find a better deal.