Vegas Scooter and Slingshots in Las Vegas, NV

I reserved my McLaren GT on July 8th 2025 and paid in full. I received emails and texts reminding me of my rental on July 16th 2025. This rental was a birthday present to my son who loves cars. On July 16th we go to pick up the car. At first they cant find my reservation but she quickly found it. She said oh this is weird. Sir we don't even have that car here. I said we'll I reserved it and you sent several reminders confirming the date, time and car. At this point she starts upselling me on all the cars that they have. All are at least double the price I paid for the original car. I told her I am not paying any more money. She said ok I will start the refund process with our finance department. She confirmed my name, email address and phone number. Then she said our finance team will contact you in 2 or 3 hours to start the return process. I still have not heard from them.

Awful company. They take a deposit for the rented vehicle and refuse to return it once vehicle is returned even though the contract states it would be returned. I have tried to resolve this with the company but am being ignored.