Frequently Asked Questions about Color & Canyons Tour
What are the hours of operation?
The tour departs daily between 6:00 am and 7:00 am and returns between 7:00 pm and 8:00 pm.
What if my flight was canceled due to weather?
We’ll waive our cancelation policy for day tours if your flight was canceled due to weather.
How long is the tour?
The tour lasts 13 hours (approximately).
What can I bring?
We recommend no more than a day pack. A small pack with easy access to a wallet, camera, etc.
What should I wear?
We recommend our guests bring jackets in the event of changing weather patterns.
Are any of your tour guides bilingual?
Yes! We have guides that speak Spanish, German and Japanese. Translators are also available in Italian, French, Chinese and Swedish.
Is smoking allowed on the trip?
All DETOURS vehicles are smoke-free.
Is transportation included?
Hotel pick-up is provided from most hotels in Phoenix, Scottsdale, and Tempe area.
What if I miss my pick-up?
We will work with you on the next day’s tour, if available; however additional fees may apply. Please call DETOURS of Arizona if you miss your pick-up.
When should I be ready for pick-up?
Pick-ups for this tour start at 6:00 am. We ask that you plan on being ready at the pick-up location 5-10 minutes early.
Is the tour wheelchair accessible?
Unfortunately, our vehicles were not designed to accommodate wheelchairs. Guests should be able to walk up 3 steps into the vehicle on their own with the help of a companion.
How much should I tip the guide?
A 20% tip is customary and graciously accepted.
Does my child need a car seat/booster seat?
Arizona law states that children under five must use a car seat. Children between ages 5 and 7 must use a booster seat unless they are 4 feet 9 inches tall. Once a child is 4 feet 9 inches or taller or 8 years old, they are no longer required to ride in a booster seat.
Included is a Helicopter tour, entrance fees to National Park and unlimited bottled water.
Can I bring my own snacks and drinks?
Yes, except for alcoholic beverages.
Are there charging ports for cell phones in the vehicle?
No, we recommend bringing a portable charger for your electronic devices.
Is there WiFi in the vehicle?
No, and during parts of the drive, there may be limited cell phone service.
Are there bathrooms in the vehicle?
No, but the guide will make multiple rest stops along the way, though, and can stop at the nearest rest stop at the request of a guest.