4.6 (11,501 Reviews)

Universal's Loews Sapphire Falls Resort in Orlando, FL

6601 Adventure Way • Orlando, FL 32819
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Overview

Located at Universal Orlando Resort, Loews Sapphire Falls Resort is a picturesque resort that will immerse you in luxury with its lush landscaping, resort-style pool and exclusive amenities. Rooms feature free WiFi, a coffee maker, and upscale interior design. Take advantage of theme park and dining shuttles, poolside activities, and the onsite spa.

up to 5 people

Good To Know

  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Kids programs are offered throughout the resort.
  • Water taxi and shuttle services to and from Universal Resort Orlando theme parks and Universal CityWalk.
  • Onsite dining options include four scenic restaurants and lounges with water views.
  • Complimentary fitness center features state-of-the-art equipment and services.
  • Stay connected with free WiFi throughout the resort.
  • Enjoy the resort-style pool with white sand beach and waterslide.
  • Self-parking and valet parking available. Fees apply.
  • Receive exclusive theme park benefits when you stay at this Loews Hotel. Theme park tickets are not included and must be purchased separately.
  • Minimum age to check in is 21.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Sauna
  • Internet Access in Public Areas (free)
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Universal's Loews Sapphire Falls Resort in Orlando, you'll be minutes from Universal’s Islands of Adventure and Universal City Walk. This 4-star hotel is within close proximity of Universal’s Volcano Bay and Universal Studios Florida.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary theme park shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 115,000 square feet (11 square meters) of space consisting of a conference center and meeting rooms. Self-parking (subject to charges) is available onsite.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Important Information
  • Pet Policy: This hotel charges a one-time fee of $150+++ per stay. Loews Hotels limits the number of pets to two per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.
  • Overnight Guest Parking:
    Self-Parking:: $36 plus tax per night, per vehicle
    Valet Parking: : $45 plus tax per night, per vehicle


* All fees mentioned are subject to change without prior notice, and applicable taxes.
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Universal's Loews Sapphire Falls Resort Reviews

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brianlX1720LU
Orlando, Florida
"GREAT FOOD! DIRTY LOBBY."
TripAdvisor user rating 5.0 out of 5
Reviewed August 21, 2025 NEW
We came here with my family and friends to have dinner at Strong Water Tavern. The hotel is beautiful, tons of natural light coming in which we loved, created a very relaxing environment. The food at the restaurant was amazing (except one of the desserts we had). I ordered a goat stew (sorry, forgot the name) with coconut rice, my wife ordered the ceviche. We ordered a Tres Leches (humongous size!!!) and a churro cake. The churro dessert was BURNT. When I tried to cut it a huge chunk just went flying to the table next to us. We returned it. The tres leches was phenomenal. Christopher, our server, is absolute TOP! What a gentleman. I went all by his recommendation (he didn’t recommend the churro) and I enjoyed everything. What we found a bit yuck was the couches. They are in HUGE need of attention. Do managers walk their areas? Don’t they notice these? It’s crazy! The restrooms in the lobby were filthy too. Housekeeping needs to be more present in their areas for sure, especially the head of the departments. These are simple fix that make a biiiig difference.
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chrishV364YM
"Beautiful hotel"
TripAdvisor user rating 5.0 out of 5
Reviewed August 18, 2025 NEW
We have recently returned from a 16 night trip and this was our first time as a family staying onsite at a universal hotel and Lowes Safire falls did not disappoint. Check in was friendly and very smooth considering we arrived late. The room we had was a standard room which was extremely clean and comfortable with everything you need. Around the pool was beautiful and the staff were very friendly . The pool was very safe and was open till 11pm which my kids loved. We ate at strong water tavern a few times and the food was lovely. My eldest child has an eating disorder and staff bent over backwards to provide him with something he will eat. Fresh coffee was priced well and they had a big variety of food available throughout the day and till evening. The closeness to the park was amazing we loved the water taxis and they were all very friendly. We also walked a few times which took under 10 mins. Thank you Lowes Safire falls .
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racheljV6694TE
Manchester, Greater Manchester, England
"Great stay!"
TripAdvisor user rating 5.0 out of 5
Reviewed August 17, 2025 NEW
We have just returned from a 16 night stay at Saffire Falls, such a lovely hotel with pleasant and attentive staff. An ideal location to access the Universal Parks and particularly liked being able to use the boats - so nice and relaxing. We also loved the pool - nice and big and very well lifeguarded. An all around great holiday.
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JamieC3761
"Not great so far……"
TripAdvisor user rating 1.0 out of 5
Reviewed August 05, 2025 NEW
We recently stayed at Universal’s Sapphire Falls Resort and, unfortunately, our experience was marred by a serious miscommunication and mishandling regarding a room change that resulted in an unauthorized charge of $3,209 to my credit card. We had inquired about upgrading to a suite and were told to check back on Monday due to unavailability. When we returned, we were offered two connecting standard rooms (so our kids could be in one and we in the other). We were told very clearly that this was a complimentary upgrade and that we would even receive $30 per day in credit for the remainder of our stay. We questioned this multiple times because it seemed too good to be true, but were repeatedly reassured there would be no cost. Later that day, we received a credit card alert showing a charge of $3,209. When we returned to the front desk, staff initially insisted we had signed an upsell agreement — something we absolutely had not done. After a long wait, they eventually produced a form that had only been signed by hotel staff, not by us, and refused at first to even let us see or keep it. Only after escalating further were we allowed to take a photo — which clearly showed no guest signature authorizing the charge. The entire situation caused significant stress for myself and my wife, who suffers from severe anxiety, and completely derailed what should have been a relaxing family holiday. Although the hotel eventually agreed to cancel the charge and revert the room setup, they could not provide any confirmation or receipt, instead telling us to come back in three days. This level of miscommunication, lack of transparency, and delay in resolving a very serious billing error is not what we expect from a Universal resort. We trusted the staff’s word and feel that trust was completely broken. We’re still left shaken by the experience and frustrated by the time and energy it took to get the situation partially resolved. I hope that management takes this review seriously and implements better training and internal controls to ensure no other family has to go through this. Additionally the room we moved back into after this ordeal has rattling pipes in the shower, is a far walk from the elevators, noting that the further away from the elevator you get the less effort they put in the decor and carpets etc and the phone doesn’t work so we can’t even complain to boot …. On purpose perhaps?
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hagire2018
Mechanicsburg, Pennsylvania
"A True Gem! Loews Sapphire Falls Saved Our Vacation"
TripAdvisor user rating 5.0 out of 5
Reviewed August 04, 2025 NEW
After a disappointing start to our trip at another Universal hotel, we moved to Loews Sapphire Falls Resort—and what a difference! From the moment we walked in, we felt the shift. The resort is beautiful, clean, and spacious, with rates that are actually reasonable, especially when compared to the overpriced and underwhelming Helios Grand. The rooms are roomy and spotless, which made a huge difference for our family, especially with a child on the spectrum who needs space and calm. The resort is full of fun kid-friendly activities—our kids loved the pool with a waterslide, the hot tub, the splash pad, and even the sandy beach area for play and relaxation. It’s a dream spot for families. The staff at Sapphire Falls were exceptional, so kind, attentive, and quick to respond to any request. Every person we interacted with went above and beyond to make our stay enjoyable and stress-free. And the food? Delicious and consistent, unlike what we experienced at the previous hotel. We are truly so much happier here and finally able to enjoy our vacation. If you’re visiting Universal Orlando, skip the hype and head straight to Loews Sapphire Falls. It’s worth every penny and every smile.
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Universal's Loews Sapphire Falls Resort is located at 6601 Adventure Way • Orlando, FL 32819
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Frequently Asked Questions about Universal's Loews Sapphire Falls Resort

Can I request a smoking room?

No. This hotel is 100% smoke-free.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

This hotel charge a one-time fee of $150 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please make arrangements with housekeeping for daily room cleaning during your stay. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please notify the hotel prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is parking offered at Universal's Loews Sapphire Falls Resort?

Yes. Self-parking and valet parking are both available for an additional fee: - Self-parking: $36 plus tax per vehicle, per night - Valet parking: $45 plus tax per vehicle, per night Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer Internet access?

Yes. Guests can use the complimentary resort WiFi throughout the property.

Is a complimentary breakfast served at the hotel?

No. However, with the many on-site restaurants, cafes, and room service, guests have a multitude of breakfast options at their fingertips for an additional fee.

Is there a theme park shuttle?

Yes. In additions to the walking paths connecting all Universal Orlando Resort properties, guests can use a complimentary shuttle to visit Universal Orlando Resort, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™.

Does the hotel offer complimentary airport transportation?

No. However, transportation can be arranged for a fee by calling the resort or the hotel concierge desk.

Does the hotel have a pool?

Yes. Loews Sapphire Falls Resort offers the largest pool across the Universal Orlando Resort™. The pool features a sandy beach area, a children’s play area with pop-up jets, a huge hot tub, and a waterslide. There are also private cabana’s available for rent.

Will my room include a mini-fridge and/or microwave?

Certain room types include mini-fridges among other dining amenities. Please consult the room type description before booking.

Can I request a rollaway bed and/or crib?

Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room). An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first come first serve basis. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room include a safe?

Yes.

What are the included benefits of staying at Universal's Lowes Sapphire Falls Resort?

Guests of ALL Universal Orlando Resort Hotels enjoy the following benefits: - Breeze into The Wizarding World of Harry Potter™ and Universal’s Volcano Bay an hour earlier than other guests with Early Park Admission*. You just need to have valid theme park admission (select attractions). - It’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. - Everything’s within walking distance. Most of Universal’s hotels and parks are connected with paths that are awesome for a nice stroll or a healthy jog. There's even a walking path straight to Universal's Volcano Bay from select hotels. - Keep it simple when you dine and shop by charging purchases across the Resort to your room key card. - Want to shop without carrying your purchases around? There's free merchandise delivery from our shops to your Universal hotel. - Get an exclusive Universal wake-up call each morning and wake up with a star.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

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