Planet Hollywood Resort & Casino in Las Vegas, NV

We thought Planet Hollywood was great compared to other hotels we stayed at during our U.S visit. On check in we received an upgraded suite with a large tub & great view over the strip. The location was in a great spot & the Miracle Mike shops underneath very handy for food, drinks, shopping etc. Overall I would definitely stay here again.

I had a wonderful experience at this location. The views are absolutely beautiful and create such a pleasant atmosphere. What truly stood out, though, was the exceptional service. During my visit, another person became extremely rude and was yelling at the employee Giovanni, yet he remained calm, respectful, and professional the entire time. He handled the situation with grace while continuing to provide excellent service to everyone else including myself. The combination of great service, a great location, and stunning views really makes this place special. I highly recommend it.

Planet Hollywood has been my choice destination for several years . There You find the most friendly staff and dealers and great clean rooms and of course a great variety of restaurants

My stay here borders between 3 and 4 stars. Unlike my other stays in Vegas where I've usually been asked if I'd prefer a high or low floor, close to or far from the elevators, or even offered an upgrade for a strip view, the guy working the check-in desk just took my ID and credit card and gave me a room key. I was given a room on the backside of the hotel on the 6th floor, which is the same floor as the pool. Unlike most other guest floors one doesn't need a key card to access the floor I was placed on (so a bit less secure) and my view looked out over a roof, plumbing and HVAC equipment. The room was quite large, with 2 double beds and so much space between them that you could've almost inserted another bed there. Decor was a bit odd and disjointed; The bathroom had a very deep soak tub in the same area as the sink, with the toilet and shower in separate spaces off to the side and the bathroom looked more classy and traditional. In the actual room, some of the art was more simple, while the doors to the free-standing wardrobe were covered in modern art, akin to the decor at the SLS when it was located where the Sahara now sits. There was a reading/dining table with 2 chairs, but no lights anywhere nearby so one could see and in fact the room overall was quite dark with just a desk light and a table lamp between the beds. There was a fridge and a safe, but no coffee maker (which seems typical in Vegas) and the 2 Starbucks locations downstairs often had very long lines and prices were high ($21 for a simple coffee Americano and a breakfast sandwich). Overall everything in the room was in good condition, but there were some misses - doorstops missing from the walls, rust and damage to door hardware, etc. The bed was comfortable but the mattress and duvet weren't nearly as plush as those at the MGM grand. Towels weren't very soft and there was no "do not disturb" sign, causing housekeeping to knock a few times. When I asked for a sign to hang on the door, they said they had none. Overall the room was fairly plain, which was surprising for Planet Hollywood. The amenities I had several months ago at Treasure Island were much nicer, with a better view of the actual Strip to boot. In addition to the price of the room, I was charged $62+ per night here for a resort fee which is excessive. When I first arrived, I heard people complaining about the elevators and indeed, 1/2 of them in the bank closest to my room weren't working during my stay and the wait times were excessively long at times. Planet Hollywood (originally the Aladdin - and though the transition to PH happened about 20 years ago, there are still throwbacks to the old Arabian decor and theme here and there) offers plenty of bars and restaurants, and the Miracle Mile shops offered lots of stores and even more F&B options. This hotel/casino is centrally located on the Vegas strip, with a monorail station located relatively nearby at the Paris/Horseshoe station. For a place to sleep while in town for a convention, Planet Hollywood and the room I was given were adequate. Had I come here for romantic getaway, the room I was given would've been a non-starter.

Great location. Nice amenities, but failed greatly on the promised daily housekeeping. Three separate times I had to call when I returned to my room and it hadn’t been serviced. I was given the excuse that they were short staffed. Just as I can’t arrive and say that I am a little short on funds and can’t pay the amount we agreed to, it is totally not acceptable to say we are short staffed so we’re not going to give you the service you paid for. It really messes up the relaxing vacation experience.