Circus Circus Hotel, Casino & Theme Park in Las Vegas, NV

The staff at check-in was very helpful. We arrived around 10 PM and check in was supposed to be exclusively using the kiosk. Because I had a special request for the lowest floor possible I was told to speak to someone. I did and this person was very helpful in getting my reservation made and making a point to put me on the lowest available floor, which was the seventh floor above the sixth, which was for guests with pets. I was very appreciative of her help. Both rooms were initially very nice. The rooms were well equipped and comfortable. Unfortunately, in the second room, they were up late and realized after midnight that there was no water in the room. Contacting staff, they were told that the water was out on all floors below the 20th. They were given the option to move to a room on the 20th floor, which they did. This room was not clean. This room had food scraps left in it, an open condom on the floor and some spoiled milk in the refrigerator. They contacted staff and basically were told that the staff was sorry and would extend them an eight dollar hotel credit. That was it. Not really enough for the condition the room was found in. Other than these differences in dealing with staff, I thought the hotel was fine. My room was nicely furnished and clean. There were multiple restaurants available on site. The casino area was nice and clean. Most of the rest of the staff was very accommodating. Parking was a challenge as the only available parking was in the parking garage, which has seen it better days. The number of people just outside the hotel, check-in area, smoking pot, could have been improved as we got to walk through that anytime we walked to, or from our car. So overall, it was We had some positive experience with staff and we had some very negative experience with staff. The facilities overall were dated but relatively acceptable. I do not know that I would stay again, but I would be open to the possibility.

Though I did not stay at Circus Circus, to many kids for me as our kids are grown. However the place was beautiful, wonderful for families They have a free circus show every hour open to all you do not have to be a guest at the hotel. It was amazing 30 min shows each hour a different act. Must see and great Vegas freebie parking is also free in their parking garage

NEVER coming back to this hotel! Somebody broke into our hotel room and stole all our luggages and yet the management did not do anything to make us feel better. They could have at leas paid for all the lost items or made an arrangement fo an airport transfer. Be very afraid to check in to this crappy hotel. NEVER AGAIN!