Millennium Downtown New York in New York, NY

Lovely hotel, amazing view on the high levels. We knew it was downtown and in the business district close to the WTC. This area feels safe and cleaner in general to the busier midtown. We were very pleased with the room in general, good size, good condition and modern styling. Our view was amazing. The hotel had a modern busy feel and safe although we didn’t use the amenities like eating or leisure in the hotel. There are many places to stay in NYC but we would recommend this one and definitely consider staying there again.

Not staying again. The rooms are clean and nice, beautiful view over WTC and memorial. However, it is a very annoying hotel for business travel. There is only one lift serving 55 floors, it takes 10+ mins to get up/down and that can shift a schedule. The walls are super thin and you can hear everyone's tv etc., so no sleep was had, and the location frankly isn't the best to get around unless you are visiting an office way downtown. On top of it all, this hotel wins the prize for worst bedding ever including super super hard, tall pillows. The price is definitely not a deal.

My stay at this hotel was extremely disappointing. The first issue appeared the moment I entered the assigned room. Despite the hotel promoting itself as entirely non-smoking, the room smelled strongly of smoke. It was clear that a previous guest had smoked inside, and yet the hotel still offered the room as if nothing was wrong. The biggest problem, however, was the security deposit. The hotel charges 150 USD per night, up to 600 USD per stay, and at checkout they do not release the funds. I was told at reception that the deposit would return in 3–5 days. This turned out to be completely untrue. After that period passed, I was informed by email that it actually takes 5–10 business days. Even worse, at checkout no proof of deposit release is provided. They simply print an empty page, which is completely unacceptable. It took more than three weeks of sending daily emails to the hotel before the deposit was finally returned. The entire situation caused unnecessary stress and made me feel that the property relies on foreign guests not following up, essentially hoping people will forget about their money. The whole experience was frustrating and unprofessional from start to finish. I strongly do not recommend this hotel, and travelers should be aware of these practices before booking.

We are currently here and have to say, the hotel is fantastic! We are a family of three and find the room ( deluxe corner king ) very good with great windows to enjoy the view. The bathroom is great and bar area. Staff have been incredible too. So so convenient! Will definitely stay here again.

Good place to stay and explore NY with the subway. Great walking to the Wall Street and Piers. 9/11 2min to walk and quit hotel not so crowded. Sometimes waiting time for the elevator in the rush hour.