Fairfield Inn & Suites by Marriott Washington, DC/Downtown in Washington, DC

I stayed here for 3 nights for work. I checked in around 10:30 PM on a Saturday night. Check in was a breeze. the room is on the smaller side but that is common with all downtown hotels in big cities. The room was a little dated and felt a little musty. The breakfast is adequate. The had some issues with a large group of Asian tourists...but it ticked me off that there were 3-4 guests who were visibly sick and they stretched out in the lobby sofa during breakfast time - talk about spreading germs. The housekeeping is extremely poor. on Sunday when i came back to my room - they had not removed all the trash from my room - making the room smell worse due to the to-go food containers still being there. The next day - on Monday when I got back to my room - same story again. trash with empty or left over food - placed on the floor near the trash can in the bathroom was not cleaned out. to make matters worse - the housekeeping staff left a bottle of Clorox bleach on my bathroom counter. I will not be staying here again when i travel on business.

this hotel is in a good location if you need to get to a downtown location or building nearby. it is also close to a metrostop for easy access to the city. the hotel staff are incredibly friendly and helpful (some of the nicest!). the beds are comfortable and amenities are standard or even extra (like free wi-fi and a free full breakfast in the morning). the only main problem is the air conditioning. it is an extremely cumbersome window unit that turns on and off all night quite loudly. the only way to stop it from sounding like a train intermittently is to put it on "fan" mode, which then makes it a bit warm on a summer day. other colleagues here for the same meeting also complained about the A/C units in their rooms either being extremely loud or not working well or both. overall, this is something to consider when booking a room, but not a deal breaker if it's not 90 and humid in the DC summer.

Was looking for a familiar hotel, with a good location and reasonable price for visiting DC for July 4th. This location was ideal - close to a metro stop, walking distance to the Mall, restaurants (and CVS). The quality is what we expect at a Fairfield Inn & Suites. Staff were very pleasant. Room was clean, bed was comfortable. Would definitely stay again!

They lost my keys on day one when I went to go look for my glasses in my car. I had to help the valet find my keys. The second day they kept saying they were bringing my car but the reality is they gave us the wrong claim ticket. They could not find out car. My husband had to go walk through all the garages and then go in the valet's car to find it. After an hour and a half we missed my dtr's show which was the whole reason for going and I was in tears. Then the valet left our keys on the luggage instead of handing them to us. They fell off and we drove 45 min away and had no way to lock the car or turn it back on. They kept telling us a certain person was bringing them to us. After another hour and a half, no one had left. They ended up giving our keys to a taxi cab driver and delivering that way. There was no manager on duty because she had worked 12 hours the day before (is what we were told) The whole thing was awful and valet is your only option here. As they are completely incompetent, I would not stay here. Not once did they offer my parking money of 42 back or any credit for my room and I am a Marriott titanium member. Do NOT stay here unless you took public transportation.

Water was completely out of service from 12am to 5am during both nights we stayed. Bed bug infestation in our room, resulting in terrible bites with severe swelling, itching, redness. We reported this to staff and were downgraded from a double queen to a single king room for the rest of the night. The next morning, they moved us again due to ‘necessary maintenance and repairs’ in the king room. They provided free bottled water and refunded us for the 1st night. However, despite filing an official complaint with Marriott and providing picture evidence of bed bugs and picture (and in-person) evidence of bites directly to hotel staff, they did not offer any additional accommodations/compensation. Bed bugs are a significant public health hazard. I will not be returning to this hotel, and I would not recommend it to anyone else.