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Crowne Plaza Times Square in New York City, NY

1605 Broadway Avenue • New York City, NY 10019

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Crowne Plaza Times Square, an IHG Hotel in New York City, New York

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Based on 12,493 reviews

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About Crowne Plaza Times Square, an IHG Hotel

Overview

Crowne Plaza Times Square is a pet-friendly hotel conveniently located near the iconic Broadway, between 48th and 49th Streets. Guest rooms offer amazing city and Times Square views. This hotel is perfect for business and leisure travelers as it is in the epicenter of Fortune 500 companies, and unparalleled shopping malls. Stay updated and connected using free WiFi all throughout the hotel.

up to 4 people

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Description

Check-In: 3:00pm Check-Out: 11:00am

Crowne Plaza Times Square is perfectly located in the heart of Midtown Manhattan, between 48th and 49th Streets, just at the doorstep of Times Square. Just beyond the front doors are Fortune 500 companies and the best shopping, theater, and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall, and the greatest musical theater are mere steps away. Central Park is 10 minutes’ walk away. The hotel is also steps away from the 49th Street underground station.

Crowne Plaza Times Square has over 25,000 square feet of private event space onsite, 28 meeting rooms, and two Ballrooms, including a 6,750 square feet Broadway Ballroom with 20-foot ceilings. Featuring city views, each room at the Crowne Plaza Times Square has a flat-screen cable TV, modern decor, plush bedding, a workspace, upscale bathroom amenities, and WiFi included for the nightly service fee. The hotel has a restaurant and bar, Broadway 49 serving craft cocktails, beer, wine and unique dishes. Grind'n Co Coffee on the first floor has a variety of beverages including Stone Street Coffee, as well as grab-and-go items.

Pet Policy
Pets are welcome. Dogs or cats only weighing 40 lbs. or less are allowed. Pet owners must sign a waiver and pay $75 non-refundable fee. One pet pet room is allowed. Please notify the hotel directly prior to arrival if traveling with a pet. Pet-friendly rooms are limited.

Parking Information
The ICON parking garage is conveniently located adjacent to the hotel. The parking area is operated by an outside company and parking fees apply.

Facilities / Amenity Fee
A $40.16 facilities/amenity fee per night is due upon arrival.

All fees mentioned are subject to change without prior notice, and applicable taxes.

Crowne Plaza Times Square, an IHG Hotel Reviews

Based on 12,493 reviews

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winniel434

King City, Ontario

"Not march the expectations for Hyatt Regency"

Reviewed January 08, 2026 NEW

No coffee maker, no kettle, no coffee and tea. Even no Qtips. Room was cold and can't adjust temperature much. Cold wind gets into room throught window frames. Shower faucet does not work properly, water is either too cold or too hot. My backpack front pocket got tampered in luggage storage room.

Passport60685

"!!!!!Amazing experience!!!!"

Reviewed January 07, 2026 NEW

Our stay at the Hyatt New York was absolutely exceptional, and a huge part of that was thanks to Jose and the incredible team. From the moment we arrived, our family was treated with genuine warmth, care, and professionalism that truly stood out. Jose made us feel immediately welcome and went above and beyond to ensure every detail of our stay was taken care of. He was attentive, kind, and always willing to help, whether it was assisting with arrangements, answering questions, or simply checking in to make sure our family was comfortable. The entire staff reflected the same level of hospitality and made us feel valued throughout our stay. Traveling as a family can sometimes be stressful, but Jose and the Hyatt New York team made the experience seamless and enjoyable. It is clear they take pride in what they do and genuinely care about their guests. We would absolutely return and highly recommend this Hyatt to anyone visiting New York. Thank you to Jose and the entire team for treating our family so wonderfully.

reesew2026

"AMAZING hotel!"

Reviewed January 07, 2026 NEW

Everyone was so nice and the hotel was beautiful. It’s in perfect location. If you are coming to NYC you should definitely stay here!

ClaireM3798

"Poor checking in service"

Reviewed January 07, 2026 NEW

Whilst the room was lovely, and plenty of lifts, the service at reception was appalling. After waiting over an hour to check in we were told that we didn’t have a roll away bed available and they would supply us with blankets so my son could sleep on the floor! The supervisor was so unhelpful, so we decided to leave it with them to sort and they said we would get a text message when room was ready. In meantime we spoke to our holiday broker to complain and they managed to organise get a rollaway bed with the hotel. No text message and another long wait to get our keys. If it hadn’t have been for BA (our holiday broker) I am unsure what we would have done. Paid for 3 guests and only provided with one bed - totally unacceptable. Majority of staff were rude and unhelpful and reception was poorly managed. Better hotels out there.

picaloo

Ponte Vedra Beach, Florida

"Great location"

Reviewed January 07, 2026 NEW

This location is unbeatable as is the staff. We've been staying here for years. We've seen renovation and name changes and this has always been a solid hotel with CVS and McDonald's near by. Not to mention its in times Square. It is a shame they have primitive TVs with no youtube, netflix,Prime, chromecast, or Airplay.

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