Crowne Plaza Times Square in New York City, NY

My experience at Hyatt Regency Times Square was outstanding from start to finish. First, the location is unbeatable — right next to Times Square. It makes everything easier: access to attractions, restaurants, transportation… in a city like New York, this is a huge advantage. The rooms are excellent — well-structured, comfortable, and everything works as expected. You can feel the level of organization and care, which makes a real difference, especially when traveling with family. Speaking of family, that was one of the highlights of our stay. The atmosphere is welcoming and family-friendly, and we truly felt comfortable and at home throughout the entire experience. Another standout is the in-house café and dining spot, Cue 48 Social Eatery. A special mention goes to Hilton — his service was simply exceptional. Attentive, genuine, and professional, he truly elevated our experience. The food quality is also worth highlighting: everything was well-prepared, flavorful, and consistent. A great place to start your day or enjoy a relaxed meal. Finally, when you look at the overall experience, the value for money is outstanding, especially for New York standards. Honestly, one of the best cost-benefit stays I’ve had in the city. 👉 Bottom line: Prime location + solid structure + high-quality, human-centered service = a complete experience. Would definitely stay here again.

No coffee maker in room and no in-room dining opinion for delivery. First hotel I've stayed in 20 years with neither. Oh, no workstation, only a small round marble-top table. And, I'm in (supposedly) an upgraded Explorist room.

Excellence! Excellent location, excellent check in experience, very friendly staff, and very clean. Very convenient to all the must do and see places. We will definitly return!