4.6 (11,501 Reviews)

Universal's Loews Sapphire Falls Resort in Orlando, FL

6601 Adventure Way • Orlando, FL 32819
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Universal's Loews Sapphire Falls Resort - Exterior.
Pool View at Universal's Loews Sapphire Falls Resort.
Restaurant at Universal's Loews Sapphire Falls Resort.
2 Queen beds at Universal's Loews Sapphire Falls Resort.
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Overview

Located at Universal Orlando Resort, Loews Sapphire Falls Resort is a picturesque resort that will immerse you in luxury with its lush landscaping, resort-style pool and exclusive amenities. Rooms feature free WiFi, a coffee maker, and upscale interior design. Take advantage of theme park and dining shuttles, poolside activities, and the onsite spa.

up to 5 people

Good To Know

  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Kids programs are offered throughout the resort.
  • Water taxi and shuttle services to and from Universal Resort Orlando theme parks and Universal CityWalk.
  • Onsite dining options include four scenic restaurants and lounges with water views.
  • Complimentary fitness center features state-of-the-art equipment and services.
  • Stay connected with free WiFi throughout the resort.
  • Enjoy the resort-style pool with white sand beach and waterslide.
  • Self-parking and valet parking available. Fees apply.
  • Receive exclusive theme park benefits when you stay at this Loews Hotel. Theme park tickets are not included and must be purchased separately.
  • Minimum age to check in is 21.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Sauna
  • Internet Access in Public Areas (free)
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Universal's Loews Sapphire Falls Resort in Orlando, you'll be minutes from Universal’s Islands of Adventure and Universal City Walk. This 4-star hotel is within close proximity of Universal’s Volcano Bay and Universal Studios Florida.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary theme park shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 115,000 square feet (11 square meters) of space consisting of a conference center and meeting rooms. Self-parking (subject to charges) is available onsite.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Pet Policy: This hotel charges a one-time fee of $150+++ per stay. Loews Hotels limits the number of pets to two per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Overnight Guest Parking
Self-Parking:: $36 plus tax per night, per vehicle
Valet Parking: : $45 plus tax per night, per vehicle

* All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (19)
1 King bed and a seating area inside a guest room. 2 Beds and a seating area inside a guest room. Guest bathroom at Universal's Loews Sapphire Falls Resort. Universal's Loews Sapphire Falls Resort - Exterior. Universal's Loews Sapphire Falls Resort - Exterior.
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Universal's Loews Sapphire Falls Resort Reviews

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osupikapp
San Francisco, California
"Great family hotel, loved the pool, water taxi & food options."
TripAdvisor user rating 5.0 out of 5
Reviewed May 18, 2025 NEW
We liked sapphire falls a lot. Having the water taxi to universal was amazing. So fast and very easy to get the stroller on and off. The hotel had a quick service cafe that was fantastic … had various hot food options like breakfast burritos in the am and hot pizza at night. Also had ice cream and lots of snacks and junk food lol. Great coffee. We ate at the rum bar and had tapas & drinks too. Our room was nice sized and the entry was enough room to fit a double bob. We liked the pool a lot.. big shallow area plus a slide, splash pad and hot tub. They had movies on at the pool each night. We had a pool day planned and went across the street to cabanas for the pools and lazy river. They had a lot of food options, including a food court but the food was lower quality - pre-prepared stuff, it was ok just not great. They didn’t seem to have pool seat drink service and the drinks at the bar were not as good as sapphire in our opinion. The lazy river was fun. Brought our own little Floats as theirs are $$$. The pool and lazy river was heated but the lazy river was full of plant leaves, flowers, pollen etc. Tons of life guards tho. We rented from kingdom strollers and that was so convenient because they will leave it with the luggage staff for pick up and drop off. We took the bus to Epic on Saturday. A bit difficult to load the stroller compared to water taxi but was fine. We did Epic preview before it fully opened. The lines for the rides were long and they did frequently close down. It’s a great park though with some of the coolest rides I’ve ever done.
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K736LRsarahh
Sheffield, South Yorkshire, England
"Silver Wedding Anniversary Trip"
TripAdvisor user rating 3.0 out of 5
Reviewed May 17, 2025 NEW
Just stayed at Sapphire Falls for 14 nights and although the hotel and pool were amazing we still left feeling a bit disappointed with our stay. We handpicked this hotel for our 25th Wedding Anniversary due to the location and Loews reputation for customer service but felt this fell short. Our two family members traveling with us when checking in were told they had no booking at the hotel even though they booked the package with TUI the same time as we did. The hotel staff were very unhelpful and basically said even if TUI sorted it out the hotel was full and they had no rooms available. After a couple of hours it was finally sorted and magically a room had become available. At one point we thought they would be sharing our room for the night because they had no other options. Still not sure if it was the hotel or TUI at fault but it didnt give us a great start to the holiday. The hotel itself is lovely and probably has the best hotel pool i have been to in my 30 years of traveling to Orlando. Plenty of sunbeds, parasols, pool is heated and there is a fun slide. The boat or short walk to the parks is ideal, its also about 10 min walk to Volcano Bay. The rooms are spacious and well eqipped. We stayed in room 1805 and did have a problem with our air conditioning the last few days of our holiday and had it fixed several times but it just kept going off. It was so hot one night we didnt get any sleep. On our last day they did offer to move us rooms but couldnt tell us what time and as we were checking out the next morning we didnt want to spend our final night moving all our stuff to a different room. The guy that came on Friday night and actually fixed it was brilliant and apologised to u, i wish i had got his name just to say thanks on here! Overall we did enjoy our stay and due to the location and 1 hour early entrance we would consider staying again but would also look at other options within Universal.
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jamesoc1127
County Dublin
"Hotel is lovely, but don't expect to have your room cleaned regularly"
TripAdvisor user rating 2.0 out of 5
Reviewed May 15, 2025 NEW
This is my second time staying in Loews Sapphire Falls and I'm currently 12 nights into a 14 night stay. We first stayed here pre-covid and really enjoyed the hotel as the place was clean, staff were friendly, and the boat to and from the parks is great. We recommended the hotel to friends who've subsequently stayed here and really enjoyed it, with the most recent being November 2024. For the most part, very little has changed since we last stayed here. The hotel itself is still clean, gym is good (though the treadmills could do with some maintenance), pool staff are very attentive, the boat the the park is still as enjoyable as before, and the reception staff were great to deal with. Our main issue has been with room cleaning. In the 12 nights we've been here, we've only had our room cleaned 3 times, despite us being out of the room most days between 8am and 4pm. I've continuously had to get new towels from the housekeeping cart when the housekeeping team have been on our floor cleaning other rooms, or getting them from the gym. I've brought our rubbish out to the housekeeping cart every day, but we still didn't have anyone come to the room to clean the room. The housekeeping team have been very polite whenever we've had any interaction with them, we just don't seem to be able to get the room cleaned without requesting it. Finally, today, after another day of the room now being cleaned, my wife mentioned it to an employee at reception and to their credit, they were very friendly and have said they will send someone to clean the room. However, we really shouldn't have to ask for our room to be cleaned or to constantly have to try source clean towels for ourselves.
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Escape12619879232
"Expensive items robbed from hotel room"
TripAdvisor user rating 1.0 out of 5
Reviewed May 05, 2025 NEW
I recently stayed at Loews Sapphire Falls for a week and was initially impressed by the hotel’s atmosphere and amenities. However, upon returning home, I discovered that several expensive clothing items were missing from my luggage. This was incredibly disappointing and completely overshadowed what had otherwise been a pleasant stay. I immediately contacted the hotel, and while they did open an investigation, I’ve received no meaningful updates and have little confidence anything will come of it. It’s extremely upsetting to spend hard-earned money on a trip, only to feel violated and let down by the lack of accountability. Until this is properly addressed, I can’t recommend this hotel and won’t be returning. Travelers should take extra care with their belongings when staying here.
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michellej180
Marlow, Buckinghamshire, England
"Perfect stay as always!!"
TripAdvisor user rating 5.0 out of 5
Reviewed May 05, 2025 NEW
This is our third time staying at the resort and I was so excited for my husband and toddler to visit for the first time. When we checked in all of our requests had been met, we had high floor interconnecting rooms with my mum. We were also in tower 3 which goes down directly to the boat transport. The rooms are spacious, clean and amazing. We had enough room for the two beds and the pack and play for our toddler. We also had a bath which was super handy when you have a toddler. There is nothing better than coming back to a cold room after being in the parks. The staff were outstanding, everyone was helpful and friendly. The food is amazing as are the drinks. I would always choose to stay here out of all the universal hotels, the pool area speaks for itself and proximity to the parks. Tips Request a high floor room They have great baby/toddler facilities, they provided a pack and play and cute amenity kit for her You get an hour extra in the park each morning, use it to get on hagrids. We had room 3827 and whilst the view was of endless summer way, the rooms were spacious, quiet and clean. I would go back to this hotel over and over again! I have travelled the world and worked in travel and would highly recommend this hotel
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Universal's Loews Sapphire Falls Resort is located at 6601 Adventure Way • Orlando, FL 32819
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Frequently Asked Questions about Universal's Loews Sapphire Falls Resort

Can I request a smoking room?

No. This hotel is 100% smoke-free.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

This hotel charge a one-time fee of $150 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please make arrangements with housekeeping for daily room cleaning during your stay. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please notify the hotel prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is parking offered at Universal's Loews Sapphire Falls Resort?

Yes. Self-parking and valet parking are both available for an additional fee: - Self-parking: $36 plus tax per vehicle, per night - Valet parking: $45 plus tax per vehicle, per night Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer Internet access?

Yes. Guests can use the complimentary resort WiFi throughout the property.

Is a complimentary breakfast served at the hotel?

No. However, with the many on-site restaurants, cafes, and room service, guests have a multitude of breakfast options at their fingertips for an additional fee.

Is there a theme park shuttle?

Yes. In additions to the walking paths connecting all Universal Orlando Resort properties, guests can use a complimentary shuttle to visit Universal Orlando Resort, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™.

Does the hotel offer complimentary airport transportation?

No. However, transportation can be arranged for a fee by calling the resort or the hotel concierge desk.

Does the hotel have a pool?

Yes. Loews Sapphire Falls Resort offers the largest pool across the Universal Orlando Resort™. The pool features a sandy beach area, a children’s play area with pop-up jets, a huge hot tub, and a waterslide. There are also private cabana’s available for rent.

Will my room include a mini-fridge and/or microwave?

Certain room types include mini-fridges among other dining amenities. Please consult the room type description before booking.

Can I request a rollaway bed and/or crib?

Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room). An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first come first serve basis. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room include a safe?

Yes.

What are the included benefits of staying at Universal's Lowes Sapphire Falls Resort?

Guests of ALL Universal Orlando Resort Hotels enjoy the following benefits: - Breeze into The Wizarding World of Harry Potter™ and Universal’s Volcano Bay an hour earlier than other guests with Early Park Admission*. You just need to have valid theme park admission (select attractions). - It’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. - Everything’s within walking distance. Most of Universal’s hotels and parks are connected with paths that are awesome for a nice stroll or a healthy jog. There's even a walking path straight to Universal's Volcano Bay from select hotels. - Keep it simple when you dine and shop by charging purchases across the Resort to your room key card. - Want to shop without carrying your purchases around? There's free merchandise delivery from our shops to your Universal hotel. - Get an exclusive Universal wake-up call each morning and wake up with a star.

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