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Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, NY

8250 Park Road • Batavia, NY 14020

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From waterslide thrills to relaxing dips in the outdoor pool.

Fun and games in this vibrant game room.

Stay fit and energized in the well-equipped fitness center.

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$128.14 $73.13

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Based on 488 reviews

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Overview

Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, New York, offers comfortable accommodations and amenities such as an indoor waterpark, complimentary breakfast, free WiFi, a fitness center, and pet-friendly rooms. Nearby attractions include Batavia Downs Gaming & Hotel, Six Flags Darien Lake, Genesee County Park & Forest, and the Holland Land Office Museum.

up to 3 people

Good To Know

The minimum check-in age is 21.
Pet-friendly rooms are subject to fees and availability. See FAQs for details
Make the most of complimentary WiFi access to stay connected and informed.
There is an on-site restaurant and lounge bar available at the hotel.
Self-parking is complimentary to all registered hotel guests.
Start your day with a complimentary breakfast.
The on-site water park offers thrilling slides, interactive playsets, and a variety of unique swimming areas for endless fun and excitement.
The largest cities in the area, including Buffalo, Niagara Falls, and Rochester, are all conveniently less than an hour away by car.
Located just one mile from Batavia Downs Casino, offers convenient access to local attractions such as Six Flags Darien Lake, the Jell-O Gallery museum, and Holland Land Office Museum.
For a night out, try Timberlodge at Arrowhead Golf Club; or, if you have kids, visit the Medina Railroad Museum.

Fitness Facilities
Game Room
Handicapped Access
Bar/Lounge
Restaurant on Property
Smoking Rooms Available
Concierge Services
Dry Cleaning/Laundry Services
Waterslide
24 Hour Front Desk
Elevator
Internet Access in Public Areas (free)
Business Center
Meeting Facilities
Outdoor Pool
Pet Friendly
Complimentary Breakfast
Free Parking
Waterpark

Description

Check-In: 4:00pm Check-Out: 11:00am

Quality Inn & Suites Palm Island Indoor Waterpark is your perfect destination for a fun-filled and relaxing stay in Batavia, New York. This hotel offers a unique blend of comfortable accommodations and exciting amenities, making it ideal for families, business travelers, and vacationers alike.

Experience a wealth of amenities designed to enrich your stay. Immerse yourself in the excitement of Palm Island Indoor Waterpark, offering exhilarating water slides, a relaxing lazy river, and engaging splash zones suitable for all guests. Kickstart your mornings with a complimentary breakfast featuring a diverse selection of hot and cold dishes. Stay connected with complimentary high-speed WiFi accessible throughout the hotel, and maintain your fitness regimen in the state-of-the-art fitness center. For business travelers, the well-equipped business center, complete with fax and copy services, is at your disposal. Your four-legged companions are allowed at the pet-friendly accommodations, and the adaptable meeting spaces provide the perfect venue for your next event or gathering.

Nearby Attractions:

Batavia Downs Gaming & Hotel: Just a short drive away, enjoy casino gaming, live harness racing, and dining options.
Six Flags Darien Lake: A popular amusement park with roller coasters, water rides, and live entertainment, located approximately 20 minutes from the hotel.
Genesee County Park & Forest: Explore hiking trails, picnic areas, and wildlife viewing opportunities in this scenic park.
Holland Land Office Museum: Discover the rich history of the region at this fascinating museum, located in downtown Batavia.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: Self-parking is complimentary to all registered hotel guests.

Pet Policy: Pets are allowed with a pet accommodation fee of $20.00 USD per night. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (23)

Relax in this guest room featuring two plush queen beds, designed for ultimate comfort and rest.

Fun-filled adventures at the waterpark slide and outdoor pool.

Relax in this common area, featuring ample and comfortable seating.

Unwind in this communal space, offering generous and cozy seating arrangements.

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Based on 488 reviews

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801mindyt

"I would not stay again"

Reviewed October 20, 2024

Stayed Saturday October 19th. Arrived really late, just wanted a place to sleep. The man at the front desk was very nice and helpful. The hotel is extremely outdated and not very clean. Smells awful. Needs alot fixed. Did spot a 🪳 as well. Beds are comfortable yes. I wouldn't shower or eat there. Nope. Keep your belongings in the car or you may take home bugs. Overall don't recommend unless you need something cheap or last minute.

M9941ZRdonnag

"UGH."

Reviewed October 07, 2024

We went at mid-June. Very old, dirty, and with sparse accommodations. Never could get internet. We had to sit in the lobby once or twice when we had to connect with businesses. It was a "what you paid for" deal. Many people there, were living there, and I suspect were not citizens of the U.S.A. No toilet paper in bathroom, no garbage pickup daily, no towels were being brought. We were right across the room from the laundry, so we took care of towels, trash and toilet paper on our own. No fan in the bathroom. I have never had a stay like this in ANY motel. UGH.

Ggood1957

Winter Park, Florida

"Disgusting hotel"

Reviewed September 12, 2024

This was the most disgusting hotel I’ve ever seen. Filthy carpets, rusting bathtub and shower, holes in the bed sheets, trash littered throughout the property, stench of tobacco smoke and pet stains in the hallways, terrible mattress, no towel service unless you specifically request it. The entire place is gross.

vermonter1951

Rutland, Vermont

"Stay Away!!"

Reviewed August 12, 2024

This place left a lot to be desired. The hall carpets were dirty, my room carpet needed vacuuming. The door locks are a bit tenuous... the first room I was given had no deadbolt or flip lock. The second room only had a flip lock. There was no clock. The outlet behind the bed was falling out of the wall. The outside doors did not close tightly allowing anyone to walk in with or without a reservation. There were holes in the cabinet that held the microwave, tiles missing in the bathroom. The TV remote was gross. The elevator button lights didn't work leaving one to wonder if it had been called or what floor one would end up on. Needless to say, I would not recommend this to anyone.

ddavis892

Rome, New York

"STAY AWAY"

Reviewed July 21, 2024

STAY AWAY!! Lights didn’t work; AC hardly worked, bed was wobbly, carpets were filthy, tattered blankets, showers hardly drained and best for last Cockroaches!! 🪳 plus had to pay extra to use water park after paying for room! Bad service too

View all 488 Tripadvisor Reviews

Quality Inn & Suites Palm Island Indoor Waterpark is located at 8250 Park Road • Batavia, NY 14020

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Frequently Asked Questions about Quality Inn & Suites Palm Island Indoor Waterpark

Is the hotel pet-friendly?

Pets are allowed with a pet accommodation fee of $20.00 USD per night. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 11:00 AM.

Can I reserve a smoking room?

Yes, this property has smoking rooms.

Does the hotel have WiFi access?

Yes, free WiFi access is available at the property.

Does the hotel serve a complimentary breakfast?

Yes, this property provides free deluxe continental breakfast.

Does the hotel have an on-site restaurant?

There is an on-site restaurant and lounge bar available at the hotel.

Does the hotel have a pool?

The on-site water park offers thrilling slides, interactive playsets, and a variety of unique swimming areas for endless fun and excitement.

Is parking available?

Self-parking is complimentary to all registered hotel guests.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What are the attractions nearby?

Buffalo, Niagara Falls, and Rochester are all within an hour's drive. Located just one mile from Batavia Downs Casino, the hotel provides easy access to attractions like Six Flags Darien Lake, the Jell-O Gallery museum, and Holland Land Office Museum. For a night out, visit Timberlodge at Arrowhead Golf Club, or take the kids to the Medina Railroad Museum.