Medieval Times Dinner and Tournament in Toronto, ON

Overall the show and food were good. At the end of the meal, we were handed a tip card on a plate. I was the only one in our group who had cash but it was a big bill. I was headed to the bar to change it for smaller ones when our waiter, Cam, said in a sarcastic, petulant way.....thanks for the generosity guys. He then slammed dishes into his bin and glared at me. I wanted to explain but the situation was embarrassing and he looked so angry. I went to the bar to leave him a tip and I left some money with the manager. I wish now I had said something to her but - frankly - we were in shock that a server would behave that way. What a disappointing end to an evening out.

My family of four ( 1.5 yr old & 4 yr old kids) really enjoyed the 2 hr show. I tottaly recommend it! The show is very well paced, they serve you each course of food perfectly. They serve pop or water with dinner. Dinner is tomato soup, garlic bread, chicken, corn on the cob. Then desert is little mini vanilla ice cream cups with caramel. Coffe or tea included.The knights throw flowers into the crowd for the ladies. Extras - any alcoholic drinks, if you want pictures, and parking was $14. For the basic package for 2 adults and 1 child it came to around $165. I really enjoyed it, you get to eat with your fingers and cheer and jeer all night long.

We arrived 75 minutes early to be assigned the best seats. We were directly behind the VIP seats with a view as good as VIP. Parking, behind the "castle" ($13), at 3:10, had more than 80 cars in the lot for our 4:30 show. We were in row/table 4 in the "Yellow" section. After the VIP audience were seated, the rest are seated by colour. 1st to enter was "Yellow". Yellow is furthest from the entrance in the back corner of the arena. The "Blue" audience sit in the other back corner. The "Black&White" and the "Yellow&Red" were seated in the middle of the arena (next time, I'd try to get assigned to one of these two sections). The "Red" went in next, followed by the "Green" who were closest to the entrance/exit and washrooms. The show was well rehearsed and performed. Sparks flew as the swords clashed. The horses were magnificent. My son (9) and I knew about eating with our fingers. Our "wench" began with a bowl of tomato bisque (we learned that bisque meant heated tomato juice). She then provided a slice of toasted garlic bread, followed by a half of chicken, quite warm and tasty. After the chicken, she brought roasted corn on the cob (3") and then 1/2 of a baked/seasoned potato. Dessert was ice cream & caramel sauce. Coffee/Tea was also offered. The food was plentiful and we were both full. We knew to leave a tip but not sure of the amount so we left $5 each (15% of $67). A great event that everyone should witness at least once in their lives...this was my 4th time.

We had the 4:30 show booked on Dec 29 for me, my husband and our 2 nephews. We came on time. We were given #13 black and white section. When we got to the arena, an African-American guy escorted us to our seats which were at the top second last section. At our seats there was no plates, no drink menu, no cups. We sat waiting for about 15 min until we stopped one of the waitresses that was serving below us to ask her who will serve us. She was very nice and said she will send someone over. 10 min later a waiter “Evan” comes with an attitude asking us “who told you to sit there?!” We told him a man at the entrance walked us over and told us to sit here. We then asked Evan for table settings and the drink menu. He looked very frustrated and said “I’m not in charge of the bar, I don’t serve drinks, you have to wait for someone who is. If you really want “the good stuff” walk over to the bar over there”. My husband got very upset with the waiter’s attitude and asked him to be “more courteous towards us” . Evan said “I’ll try” and walked away. He came back shortly and brought us our table settings and a lady serving drinks came after. We were already very upset at this point and it was just the beginning of the show. We are paying customers who took our nephews for a Christmas gift. I saw photographers walking around offering to take photos..nobody came to us ...and we actually wanted a picture of us to buy. Later on towards ending we saw supervisors walking around asking all the guests if everything was ok. Nobody came to us. The show was boring...too much talking...sound was bad. Kids were bored until the last half hour that’s when the battles started and when it finally got interesting. I’ve been to medieval times before and it just got worse. Bad show, bad customer service. And at the end they asked for a tip...ya right.

Had a great time. Show was great, good was great, and our server Daniel was absolutely amazing. He was an amazing part of our experience: funny, helpful, ensured the needs of everyone in our party was met. He definitely enhanced our experience. Went with our 2 year old son. Would take him back anytime.