Hotel Contessa San Antonio, TX

306 West Market StreetSan Antonio, TX 78205
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Suite Options at Hotel Contessa San Antonio, TX

About Hotel Contessa

Overview

Perfectly located in San Antonio’s epicenter, Hotel Contessa offers luxury suites with sweeping views and a walkout from the lower level directly onto the Riverwalk. An onsite restaurant and bar feature authentic Texas fare and craft agave cocktails. Other amenities include a rooftop pool, 24-hour fitness center with city views and a day spa on the top floor.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • An all-suite hotel on the Riverwalk featuring separate bedroom and living room areas with sofa bed.
  • Enjoy a relaxing day at the rooftop heated pool or a workout in the fitness room.
  • Features a 4-story atrium lobby with views of the surrounding city and water below.
  • Onsite restaurant and bar features Texas-inspired fare and craft agave cocktails.
  • A resort fee of $9 per room per night is collected upon booking.
  • Overnight valet is $59 plus tax for hotel guests, and day parking is available for $25 plus tax.
  • A $1.25 recovery fee is added to the room rate.
  • A $75 hold will be authorized for each night at the time of check-in.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Beach/pool sun loungers
  • Beach/pool towels
  • Business Center
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Fitness Facilities
  • Handicapped Access
  • Health Spa/Massage
  • Hot Tub
  • Indoor Pool
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Parking (surcharge)
  • Patio/Veranda
  • Pet Friendly
  • Room Service
  • Smoke-free Property
  • Swimming Pool
  • Valet Parking
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Description

Check-In: 4:00pm Check-Out: 11:00am
Located in San Antonio, a 6-minute walk from Henry B Gonzalez Convention Center, Hotel Contessa on the Riverwalk is an all-suite hotel with a restaurant, private parking, a fitness center, and a bar. This 4-star hotel offers a 24-hour front desk and room service. The property provides an ATM and a concierge service for guests.

Rooms have modern decors with loft-like living rooms of vibrant colors and fabrics. Suites feature floor-to-ceiling windows, some with picture-perfect skyline views. Other popular amenities are separate living areas with sleeper sofas, pillowtop mattresses, spacious bathrooms, in-room dining, laptop-compatible safes, and more.

Popular points of interest nearby include Ripleys Believe It Or Not Museum, The Alamo, and Alamodome. The nearest airport is San Antonio International Airport, 12 miles from the hotel.

Important Information:
  • Pet Policy: Pets are allowed on hotel property. The Pet fee is $125 per stay per pet. There is a weight limit of 40 lbs per pet. Guests with pets are only available on set floors and select room types. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.
  • Parking: Valet parking is available at the hotel entrance. Overnight valet is $59 plus tax for hotel guests, and day parking is available for $25 plus tax. Please note that parking garage clearance does not allow for any oversized vehicles, duallies, toppers, or trailers.
  • Resort Fee: Hotel Contessa's amenity fee is $9 per night covering a variety of services including high-speed wireless internet collected upon booking. Additionally, a $1.25 recovery fee is added to the room rate. A $75 hold will be authorized for each night at the time of check-in.


All fees mentioned are subject to change without prior notice and applicable taxes.

Hotel Contessa Reviews

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B6214SThw
"Worst customer service at a hotel in my life."
TripAdvisor user rating 1 out of 5
Reviewed April 27, 2026 NEW
Absolutely the worst customer service experience at any hotel EVER! Even sadder as the previous experience at the hotel during Covid in 2020 was wonderful. Supposedly, the hotel had switched to a new IT system in the days before our visit and we were told we would have to wait a minimum of 30 minutes for our months earlier reservation to be verified. That was bad enough, but Karen of the front desk showed no customer service empathy, offered NOTHING for the inconvenience, and proceeded in engaging me in an argument. I will allow that I can be a customer with high expectations, but another guest waiting to check in, during our long wait, offered to me that she had dealt with Karen on a previous visit and held similar sentiments as mine. If all of this was not bad enough, attempting to get a refund also became unacceptable since we would not be staying. A long call to a third-party reservation management company was difficult and the front desk staff maintained that it was our responsibility to get action on the refund. If this experience was not enough, I had to engage combative valet staff regarding our vehicle. Fortunately, we had an option on where to sleep that night, but I still wonder about the other guests who were forced to weather the incompetent reservation handling. We were back on the road after an hour plus of this, returning home in the early evening. I will never stay at the Contessa again, but perhaps this information can be used as a learning opportunity for the hotel. Thanks.
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Sightsee21795748668
"I keep going back"
TripAdvisor user rating 5 out of 5
Reviewed April 25, 2026 NEW
Beautiful inside and out. The suites are luxurious yet cozy. The staff is above and beyond. Mariachi is so wonderful and adding to the atmosphere. I love ambler and the breakfasts! I keep going back for concerts, Fiesta, Dia de los Muertos, and to enjoy San Antonio
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781beec
"Its the location for me!"
TripAdvisor user rating 4 out of 5
Reviewed April 10, 2026 NEW
Very nice hotel, the live music was dope. The location is perfect! I had a slight issue upon arrival but it was resolved quickly. I def would recommend this hotel!
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M5038NWcynthiap
Corpus Christi, Texas
"Great Experience"
TripAdvisor user rating 5 out of 5
Reviewed April 04, 2026 NEW
Great location on Riverwalk. All decked out for upcoming Fiesta. Comfortable room and entire hotel was clean and fresh smelling.
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antique9410
The Woodlands, Texas
"The advertisements were great - the Reality something entirely different"
TripAdvisor user rating 2 out of 5
Reviewed April 04, 2026 NEW
Our "looking forward to" expectations for staying at this "all-suite" hotel were quickly dispelled upon arrival when the sharp-tongued check-in clerk informed us that we could not have a lower-floor corner room as promised, but instead were on the 11th floor. We also learned that we had to pay upfront a "service fee" of $75 per day on top of the $464 per day room charge. Arrival in the suite - no bathrobes; safe broken, no wine glasses. Went to the front desk, where they tried to hand us two unfolded bathrobes, promised to have the safe fixed and to supply wine glasses. The safe was never fixed, and they ignored our request for a couple wine glasses,. Across from our room was a Staff storage room, which caused us to hear the coming and going slams of the door, especially in the early morning. There is much more I could tell you but this review has become too lengthy. In short our recommendation for the Hotel Contessa on the Riverwalk in San Antonio, Texas is that you can find much nicer places to stay at a more reasonable price tag.
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Hotel Contessa is located at 306 West Market StreetSan Antonio, TX 78205
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Frequently Asked Questions about Hotel Contessa

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11:00 am.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Will my room have a mini-fridge and/or microwave?

Only mini refrigerators are included in each room.

Does the hotel offer WiFi access?

Yes. WiFi access is included in the resort fee.

Is the hotel pet-friendly?

Pets are allowed on hotel property. Pet fee is $125 per stay per pet. There is a weight limit of 40lbs. Pet-friendly rooms are only available on set floors and select room types. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel have a pool?

Yes. Guests can use the hotel’s heated outdoor rooftop pool during operating hours. A rooftop spa is also available.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Is parking available?

Valet parking is available at the hotel entrance. Overnight valet is $59 plus tax for hotel guests, and day parking is available for $25 plus tax. Please note that parking garage clearance does not allow for any oversized vehicles, duallies, toppers, or trailers. All fees mentioned are subject to change without prior notice and applicable taxes.

Does Hotel Contessa have a resort/amenity fee?

Hotel Contessa's amenity fee is $9 per night plus taxes covering a variety of services including high-speed wireless internet. This is collected upon booking. Additionally, a $1.25 recovery fee is added to your rate. A $75 hold will be authorized for each night at the time of check-in. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel have accessible rooms?

Yes. Should you require an accessible room, please make note of this on your reservation.

How far is the nearest airport to Hotel Contessa?

San Antonio International Airport is the closest airport with a distance of approximately 9.5 miles.

What are the attractions nearby Hotel Contessa?

Top attractions near Hotel Contessa include the San Antonio Art League Museum (0.6 mile), Tower of the Americas (0.9 mile), Institute of Texan Cultures (0.9 mile), San Angel Folk Art Museum (1.5 miles), and the San Antonio Museum of Art (1.4 mile). Other notable spots are San Antonio Missions National Historical Park (7.5 miles), Elmendorf Park (3 miles), Palm Heights Park (4.3 miles), and Dafoste Park (3.8 miles).

Is the hotel accessible?

The hotel features assistive listening devices, Braille/raised signage, a 60-inch wide elevator door, and a front entrance ramp. Stairways have 48-inch high handrails, and the property includes a magnifying mirror, pool hoist, and smooth flooring in public areas. Valet service for wheelchair-equipped vehicles is available. The hotel provides visual alarms in hallways, a well-lit path to the entrance, and various wheelchair-accessible amenities including a business center, concierge desk, gym, path of travel, pool, public washroom, registration desk (48 inches high), restaurant, and spa. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.