The Godfrey Hotel & Cabanas in Tampa, FL

There were a few things that were stellar about this hotel. The WTR staff and atmosphere was amazing. I’d come hang out and eat there any time. While the room was clean, it seems they cut a lot of corners doing some updating. The plug in the tub is stuck so that it won’t drain, peeling paint, cracking walls, air conditioner is outdated, there’s some black crud on the molding behind the door and some repairs seem to be made by my sloppy 10 year old nephew. There’s no lotion. The balcony door takes a small army to close and the walls are paper thin. You can hear the music from the restaurant as if you were there until 11pm and every footstep and door slam from the hallway. Also, I called the number for the airport pick up and it went to straight to a voicemail that wasn’t set up. I waited a while and called back, told the guy where I was and stayed there. I looked and waited for 40 minutes and he never showed. I even waited in an area I could see all passenger pick ups, both taxi, shuttles, Uber’s and regular vehicles. When I called back the driver insisted that I wasn’t where I said I was. They did not call me to confirm my location, they did not try to reach out to make sure I wasn’t lost, they simply insisted it was my fault, even though I repeated my location to the driver multiple times and confirmed it with the airport. I am not a tourist. I am familiar with the TPA area and airport, and have worked in customer service and hospitality for many years and this was extremely unprofessional and left me with a horrible first impression. To top it off, housekeeping came at 8:30 asking if I was ready to check out. Are you kidding me?! The absolute worst part of this hotel is that the WTR pool, which is the only clean pool and the only pool with a jacuzzi, doesn’t open until 11, which is after check out. The facilities should be open to hotel guest to use the amenities they paid for. I specifically got a later flight so that I could relax in the morning and it was a bust and a waste of time and money. I could have been home earlier.

This place is decent, it's on the water and has nice views if your room faces the water. However, the hotel is more geared towards their other business, which is for guests who attended their entertainment services, outside pool party. If you happen to be traveling with a trailer, the parking spaces are not designed for it at all. It took 30 mintes for them to figure out where we can park just to check in. We had to cram our SUV, with a small trailer between the garbage dumpster just so we can get some sleep after a 20 hour ride. When we went back out to grab some food and came back, there was no parking at all available for us. Valet tried and the desk pretended to be helpful. Sent us to an offsite garage to park our trailer, where we were told that we couldn't park and send us back to the hotel, which sent us back to the garage. At which point, we requsted to check out, they did refund us which is great, but obviously wasn't able to refund make up for the time and hassle of trying to figure out parking. The rooms itself is just decent, partly remodeled. It's ok if you booked it at a discount price, not at all worth the price listed on their full price.

I stayed in this place a few years ago, Totally redone! Place is very nice with Boat rentals and nice views from your room . I am glad the new owners put some money into it. feels like a high end Hotel at a mid price. Nice restaurant next door and they even had a fire pit on the water for everyone to enjoy at the end of the day. Will definitely return!!

This is our second stay at this hotel. First time was for a week. Got a little surprise when we checked out. They charge for receiving packages - $25.00. For years I have been sending packages to hotels ranging from 3 stars hotel to 5 star hotels and I have never seen this. And I did call and ask if it was OK to do this at the Godfrey Hotel and they said yes, but did not mention a charge . The last stay here I sent packages and they did not charge me. Booking was a hassle this time also, had to call several times regarding an error made regarding the date - should have been a simple situation but was made into a big deal. Also this stay someone knocked on our door several times in the middle of the night and woke us up. Not the hotel fault but after they asked about the stay and I mentioned the knocking, the girl apologized of course, but when I saw the $25 fee for accepting packages - which cost them nothing to do - just wound up having a disappointing stay. You should also know there is a $15 resort fee per day charged on top of the room stay.

We chose this hotel to celebrate a family birthday. The location was perfect and walking distance to a fun restaurant. The hotel was very nice, the staff was pleasant. We probably would stay again but the rooms and hallways and the pool area all need updating.