Disney's All-Star Music Resort in Orlando, FL

I absolutely loved this hotel for the convienience and the hospitality. However, the rooms are tiny ! I felt like a Manhattan tiny room. We rented a suite and it had a queen bed and a convertible table/cama. It was clean and excellent conditions. The food is ok. The hospitality is awesome as it is in all Disney World . We enjoyed the pool area and the activities within.

Ok, I've stayed at many Disney Resort Hotels, so I am only going to compare this to the other value resorts. Comparing out of the pricing category is apples to oranges. To me, this one had pros and cons. Typically, we are Pop Century / Art of Animation 'Preferred room' people and absolutely love those resorts!! However, with my children older now, we cannot share beds, so this year, we decided to try a family suite. The Family Suites at Art of Animation for the time we were traveling was about $800 more, so we opted to try All-Star Music Family Suites. PROS: The Family Suites were definitely spacious and worked perfectly for our family of four adults (Kids 21 and 17). I do wish there were more room in the double queen side of it, but it did the job. The pool was nice and the resort was clean. The front desk staff was fantastic as well! I had an issue with a missing item while there and they got it taken care of right away. I was so happy I thought I might cry!! haha The gift shop staff also was absolutely fantastic! The location isn't bad. While the All-Stars are a bit further than some resorts, the buses seemed to run pretty swiftly, so it wasn't bad at all. Or maybe we just chose our park days well, because there were really long lines for other parks. I really don't know. CONS: The staff in the food court did not seem to know what they were doing, so lines were super long and service was super slow. There was a lot of confusion and frustrated people. An off-duty cast member told me that they'd just got a new group of trainees in and that's why they didn't seem to know what was going on, but in that case, they weren't ready to be on their own IMO. Sounds like their training process needs to be evaluated. PICKY RANDOM CON: Theming at this resort was nice, but it lacked the Disney magic in my opinion. After all of the resorts we've stayed at, this one just seemed.. less than. The food court seemed dark and dull, there wasn't the typical music and happiness radiating through it. The pool was fine, but again, something was missing. I don't know what, but it just didn't feel like it does at the others. OVERALL: Would I stay here again? Absolutely. Only because of the family suite pricing though. Otherwise, I'd rather do the Family Suites at AOA. If you're doing a standard double queen or king room, I recommend trying elsewhere. Have fun!

The pictures make it look much better than it actually is. The actual resort looks tired and in need of updating. Reception is staffed by very helpful cast members, as Disney like to call their staff. As 1st timers in a disney resort it was all a bit of the unknown. They explained everything set up the disney app, Magic bands etc that you need these days in the parks to enter etc. Room. We had a premier room which to be honest was a little small given that it was supposed to sleep 4. With only 3 draws storing everything would be a problem. Rooms were cleaned every other day to differing standards. Some days were better than others it was little things like the coffee was all replaced but the paper cups weren't. With the 2nd double bed down I am sure you would bash your legs on the edges. Drying wet stuff was almost impossible as there was no where to hang anything. Food. Umm.. this is the bit that really lets the place down. Given the resorts distance from any other eating place its a very restricted menu consisting of fries, pizza, burgers etc. They do have the same 3 specials each night but the ones I had were not that well cooked. Price wise its about average. Service was very slow when we were there and they only serve particular items at the serving stations so if you want two different items it means 2 lines. The registers, or tills, were only half open and as they are under the air con vents the food was cold by the time we had paid and found a table. Pool Excellent, clean and well staffed by lifeguards the best bit about the resort. All in all its very much a budget resort with good transport links to the other disney parks etc via the resort bus system.

There's only one benefit to this hotel for us and that's the free hotel and theme park parking. If you are early morning people you might also get use out of the 30 mins early park access (equates to 1 extra ride). Talking of early mornings the walls are so thin we were awoken one morning to the sound of someone in the room next door urinating, not my usual alarm of choice. We stayed in a preferred room which meant it was slightly closer to the lobby/reception. But not enough to justify the extra expense. It also wasn't ready for the 3PM check in so we sat in the lobby waiting to be notified by email or the app that it was ready. The room size with the Murphy bed in use was compact to say the least and with hard exposed corners a number of ouch moments became the norm. Unpacking bags for a family of 4 would have been a squeeze with just 3 draws and a single wardrobe so we lived out of bags for the duration of our stay. Rooms are not cleaned daily and towels are not changed daily, however rooms are subject to a daily inspection (if I heard the receptionist correctly, the lobby was very loud) The closest we came to a pixie dust moment was the dirty nappy left unbagged outside the door of the room next to us. We used Disney transportation once and the bus seemed to take ages to arrive and get to Magic Kingdom, the queue is out in the open, with no shelter so you either lose your place in the queue or if its a really sunny day you bake as you wait. The drop off at magic kingdom was outside the park entrance so it did avoid the boat over which was a bit of a relief at the end of the day when we were tired and ready to put our feet up and go to sleep. If you are comparing Disney value resorts to Universal value resorts and thinking how different can it be - stop. Having stayed at Cabana Bay I'd say that's a 3 star hotel. All star music a 1-2 star, think motel not hotel. In my experience having stayed off site before you can book a 4 star hotel complete with a kitchen, living area in close proximity to the park in the lake buena vista area and even after paying for theme park parking still be in the same financial position but with the added comforts that make a holiday an enjoyable experience and not an endurance challenge. I might have missed it but I didn't see the hotel looking like the amazingly illuminated photo being used to promote it.

Stayed here bc was looking for an easy overnight before our Disney cruise.  Wow it's a big hotel.  We checked in and decided to use the Disney free water park tickets for Blizzard Beach.  The bus stop wasn't too far but recall paying more for a room that was closer to lobby,bus etc.   The dining situation was easy and like all the outside tables available to use.  We ate both dinner and breakfast at the quick service.  Unfortunately kids didn't get to experience the cook pool bc was storming when we returned from water park.  The room was clean and functional and kids bed was a Murphy bed.  Definitely was tight corners and don't think I could stay there for multiple nights.  It was difficult to manage all of our suitcases for our cruise in the room.