Disney's All-Star Music Resort in Orlando, FL

This is the budget Disney resort. That'll make you think that it'd be a standard hotel. It's actually quite sub-par.

The rooms were okay, but a 2 star hotel would be better furnished. The mini fridge was nice, but the room lacked a kettle, microwave, and coffee machine. You can get your coffee down at the cafeteria, but that's a 10 minute walk/6 minute jog away. When you're trying to get a family to an amusement park on time in the morning, this is very inconvenient.

The reception staff were great. They were friendly and set everything up for us quite well. Great experience on our first day. We watched the fireworks from our rooms that night, and we could also see them from one of the swimming pools. We asked for the shuttle timetables, since they offer free service to all Disney theme parks (great!) and to the airport (more on this in a bit), so that we could plan our days.

Things go downhill when you consider the concierge staff. We got a rental car from one of the places near the airport, knowing that the shuttle service would work well when we needed to return the car. We were planning to check out Universal Studios on day 1 and 2, and spend day 3 and 4 at Disney. Returning the car after day 2 was a nightmare; the staff told us that they would only let us get on the shuttle bus if we were checking out! Had to take a taxi back because of this, for about $70. On the day that we were checking out, we planned to be at the airport about 3 hours early. 4 hours before the shuttle to the airport was to leave, we went down and asked when we should board. This time we were told that we wouldn't be allowed on board because we had to preregister. Nowhere was this stated, nor were we ever told. AND we weren't allowed to board a later shuttle (they run twice an hour) because they won't take you to the airport unless you're 4 hours early. After arguing, we gave up and had to take another taxi. Wallet blown for things we need not spend on.

I suppose you can get away with this stuff just cause you're Disney.

Some people seem to have had good experiences here. Good on them. I'm not coming back.

It was a nice place to stay. Clean and friendly workers.

If you are visiting Orlando with family than this is the Resort for you . Good staff very friendly , Food Court good , Nice swimming pool with Disney Characters in centre of pool and life guards on the watch for small children's, Free shuttle service to all disney theme parks, free wifi across the resorts including rooms, One wrist band for access to all parks and your room ( which actually works ) . No complaints highly recommend and i am definitely staying with them next next time too.

The rooms were good sized for two adults and two kids, esp since we weren't really in them much being at the parks most the time. The cleaning staffs attention to detail with using towel/kids blankets to create mickey and other things really was a nice touch, the children loved it. The only real complaint was no microwave. We had leftovers we would have liked to have reheated. Next time we know to get a suite, little bit bigger and has a mini kitchen area. The little food court/cafe area had many choices. We loved the mashed potatoes and gravy. Made a meal out of just those one night. Having the bus transportation to all parks was amazing. Not having to drive or pay for parking SO nice. Overall the hotel was enjoyable, made the first visit for my kids and father a good one. Would definitely stay again at this hotel on another visit

All Star Music resort is great for young kids. The pools are great and the food is actually really good.