Clarion Inn & Suites Across From Universal Orlando Resort in Orlando, FL

The hotel is simple but nice, close to the outlets and other important amenities. A/C in all rooms and plenty quantity of towels. Bathrooms are a bit small but beds are really comfy. There’s a great pool as well.

After spending £10k on a 3 week holiday to florida, i have to say we left feeling very frustrated and disappointed.. but only with the hotel staff. You literally do need the patience of a saint when dealing with one particular bloke at reception. Hes far and away the most smug and arrogant bloke ive ever came across and luckily for him, i had my kids with me, otherwise his face would have been smashed through his desk! Anyway, im all for precautions to be taken when serious weather conditions threaten, but to close our pool area 5 days before a huricane was expected to hit was very premeture with absolutely no justification. The temperature was 35 degrees, with zero wind and zero rain yet they choose to close the pool. The Weather was amazing for 5 full days after this before one night of sight wind and drizzle. Closing the pool off in lovely weather was ludicrous! It resulted in us having to return to universal and disney parks, spending more money than budgeted for, with very tired children off the back of previous days at the parks in blistering heat. The manager made the decision to close the pool and quicklyleft site to avoid backlash frm other hotel guests. Reception staff found it amusing and i didnt and still havnt, received a reply frm the manager as i pleaded to open it for atleast a few hours in the sun so we could chill around the pool and recharge our batteries. The hotel shuttle busses to Disney were over an hour late, twice and according to the drivers it was due to a..surprise surprise, "dispute with our hotel manager" The cleaners had left our room door wide open all day after they had been in to change the bedding. Luckily noone had been in and nothing was missing. Apart frm a few other little things, disney and universal was amazing. We will defo return to florida but not to this hotel. Staff are extremely arrogant!

We wanted a last minute deal close to universal, so chose this resort for the convenience, reviews and price and honestly, we were so impressed and wouldn’t hesitate to return! The location was great, not too far or costly in a taxi (we didn’t have a car) to international drive if you wanted to head there. We didn’t use the I ride trolley but there was a station over the road. Very close walking distance to a good selection of restaurants (tgis, millers, McDonald’s and more) and Walgreens. It was only 15 minutes walking to/from universal which was brilliant. Plus you went up the side entrance for security so passed the main security section to save time. Also within walking distance of Orlando international premium outlet, literally across the highway which you could walk over on the bridge. Rooms were great, clean, modern and comfortable. Staff were great and there’s also a lovely cafe, shop and fantastic restaurant on site! We went to Disney for one day and the Uber was a reasonable price. We’ve been to Florida several times and stayed in villas, on international drive and here. If coming again just for universal for a week or so, would definitely be staying here! Thanks for a great stay.

The hotel was clean and the front desk was fast and friendly for a last minute booking. The room was very clean. Mr. Robinson, the shuttle bus driver to the airport was extremely friendly and very punctual, which is highly appreciated.

We didn’t have the highest expectations as we booked the hotel for such a good price but we were very pleasantly surprised! The hotel reception was bright, airy, modern and clean. The parking was close to our hotel room. The room was spacious, had two queen size beds, a tv, dining table and two chairs, a coffee machine (makes both tea and coffee), a fridge, a large wardrobe, an iron and board, a large sink area with a large well lit mirror within the room. One thing we didn’t realise was that the safe was extra (we decided to go without). Towels, including pool towels, shampoo, conditioner, soap, tea and coffee were all complimentary in the room. We found the room clean and more than adequate for our needs. The pool is in the middle of the rooms and so close to them all. The pool was a nice size and there were a lot of loungers, which were never all occupied, even in August. Being able to bring your own drinks to the pool was great too. We found the hotel clean and tidy throughout, and the maintenance staff were always cleaning and maintaining the hotel and grounds. We used the laundrette and found it really easy and convenient. There was lots of parking and the only time we struggled to find a space was a Saturday evening. The hotel was a 15 minute walk from Universal and it was easy to get there, an early morning walk was nice but it did get a bit sweaty later in the day! The hotel is about a 5-10 minute walk from some restaurants and the Vineland outlets too so the location was great. All reception, maintenance and cleaning staff were polite and friendly. We would definitely stay here again!