Central Loop Hotel in Chicago, IL

I LOVED IT!! I read A LOT of mixed reviews in regards to CL/CQ. I hesitated to book, but the location, price, and consistent positive reviews of staff, were enough for me. I simply could not have been happier. everything , top to bottom, lobbies, rooms, lounges, all of it, super clean. Well maintained. I would go so far as to say luxe touches. The elevator has a marble floor with an inlaid brass logo of hotel. Elegant. There were crystal brilliant light fixtures. Furniture was up to date and well cared for. Carpeting was super clean. I simply cannot fathom why or how anyone has reviewed this hotel in any negative light. I grew up in the hospitality business so my bar is not set low and I was incredibly impressed. There is an enormous lounge off the lobby. I arrived super early and was told about a private lounge and invited to me to unwind and have a coffee before I ventured out for the day. When I entered, it was like an oasis with a barista style multi option machine. Comfortable furniture, Television, and work stations. The room was really, really nice. The bed provided blissful sleep. The bathroom was gleaming. Toiletries were full size Bigelow brand. Fridge, microwave, Nespresso, arm chair, and office chair that was like a recliner! Spending time in the room was a mini vacation of its own after long days. Streaming my favorite shows made it homey! And 100% soundproof. Very surprising. Book this spot!! The people, the place, the location, you will be happy!

Good location - I walked from there to the art museum, waterfront, boat trip departure place and even to the bars north of the loop. Rooms are clean, the staff is friendly and the noise level from the street is acceptable. The breakfast is in the bar next door and you choose from a menu - no buffet.

The staff were very friendly and had excellent customer service. However, The hotel is dated. The rooms were not properly cleaned and therefore had films of dust everywhere. The sprinklers were coated in heavy dust. The carpet had numerous stains. On the plus side, The sheets were clean and the bed was comfortable.

Chose this hotel as I was arriving and departing by Amtrak and it is walking distance to Union Station. Overall the hotel is clean. Reception area very nice. Bedroom - great AC. coffee machine but no fridge but the one thing that was missing is a deal breaker for me there is no in room safe. Others have mentioned this but I didn’t notice. I wish I had as I wouldn’t have booked it. I had to decide do I take my passport out everywhere or leave it in the room. I wasn’t my there 2 nights but had no housekeeping. Not a biggie for that length of stay. Although close to train station it’s in the business area and I found it too quiet at night when walking home. Overall clean functional hotel but area too quiet and no safe would mean I wouldn’t chose it again.