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Westgate Lakes Resort and Spa in Orlando, FL

9500 Turkey Lake Rd • Orlando, FL 32819
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Entrance to Westgate Lakes Resort & Spa with the resort sign, palm trees, manicured flower beds, and the main building visible in the background under a clear blue sky.
Aerial view of a large resort with an outdoor pool shaped like Mickey Mouse, surrounded by palm trees, buildings, and nearby tennis courts.
Aerial view of a resort featuring a water park with slides, a pool, lounge chairs, a central thatched-roof pavilion, and multi-story buildings surrounding the area.
A large outdoor swimming pool in front of a multi-story hotel or resort building, surrounded by palm trees and lounge chairs under umbrellas.
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About Westgate Lakes Resort & Spa

Overview

Westgate Lakes Resort and Spa offers a sophisticated, ideal place to stay in the heart of all the Orlando activity. With spacious and fully furnished villas, several outdoor heated pools and hot tubs, an award-winning restaurant, a relaxing on-site spa, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting Orlando, Florida.

up to 12 people

Good To Know

  • Minimum age to check in is 21.
  • Guests can enjoy seven heated outdoor pools and hot tubs.
  • On-site dining options include Drafts Sports Bar & Grill.
  • The Serenity Spa offers a range of treatments for relaxation.
  • Complimentary self-parking spaces are provided for guests. EV charging stations are available on the property.
  • Families can enjoy mini golf and sand volleyball courts on-site.
  • Spacious villas range from studios to four-bedroom units.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • SeaWorld Orlando is less than two miles away.
  • Universal Resort Orlando / Epic Universe is approximately 15-minute drive from the resort.
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Property Amenities

  • Boat Rental
  • Children's Pool
  • Game Room
  • Bar/Lounge
  • Non-Smoking Rooms
  • Sun Deck
  • Wedding Services
  • Security Guard
  • Children's Club
  • Concierge Services
  • Picnic Area
  • Children's club (surcharge)
  • Fitness Facilities
  • Gift Shop
  • Handicapped Access
  • Restaurant on Property
  • Tennis Court on Property
  • Health Spa/Massage
  • Fishing Deck/Pier
  • Hair Salon
  • Patio/Veranda
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • RV and Truck Parking
  • 24 Hour Front Desk
  • Elevator
  • Hot Tub
  • Outside Corridors
  • Playground
  • ATM/Banking
  • Barbecue Grill(s)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Sundry/Grocery
  • Smoke-free Property
  • Electric car charging station
  • Business Center
  • Children's Program
  • Express Checkout
  • Guest Laundry
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Room Service
  • Free Parking
  • Ice Machines
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Snack Bar/Deli
  • Beach/pool sun loungers
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Promotional Images (41)
Five people sit and stand around an outdoor bar, smiling and talking, with drinks and food on the counter, and bottles visible behind the bartender. A family speaks with a receptionist at a hotel front desk with a colorful forest mural in the background. Round banquet table set with yellow napkins, glassware, and silverware, featuring a tall vase of flowers as a centerpiece; chairs are covered with white and gold fabric. A well-lit salon with marble floors, two styling chairs, a manicure station, a pedicure area, a large mirror, and decorative flowers and greenery. A self-service buffet counter with trays of various hot and cold foods, including pasta, sausages, vegetables, and bread, under a glass sneeze guard.

Description

Check-In: 4:00pm Check-Out: 10:00am
At the Westgate Lakes Resort & Spa you can enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Westgate Lakes Resort & Spa is situated within minutes of world-class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove, and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

This expansive resort boasts spacious villas with kitchenettes, offering the perfect blend of comfort and convenience. Thrill-seekers can dive into Treasure Cove Water Park, complete with water slides, a lazy river, and splash zones. Relaxation awaits at Serenity Spa, featuring rejuvenating treatments for total bliss. Other family-friendly include seven outdoor heated swimming pools, hot tubs, a fitness center, volleyball, basketball, and tennis courts, miniature golf, bicycle rentals, playgrounds, a game room, a lakeside marina & dock, paddle boats & kayaks, barbecue grills, and picnic area.

Dining options abound, from the lively Drafts Sports Bar & Grill to the quaint Sid’s Bistro. With pet-friendly options, and unmatched hospitality, Westgate Lakes Resort & Spa ensures a memorable stay for every guest.

Important Information:
  • Pet Policy A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.
  • Parking Information Complimentary self-parking spaces are provided for guests. EV charging stations are available on property.
  • Resort Fee: $29.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center.
  • Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present.


All fees mentioned are subject to change without prior notice, and applicable taxes.
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Westgate Lakes Resort & Spa Reviews

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twilliams15
New York City, New York
"Potential family hotel"
TripAdvisor user rating 3.0 out of 5
Reviewed March 16, 2026 NEW
This west gate resort has potential. The biggest downfall was the lack of wifi in the room. Complained a few times and I still had to call a 1800 number with no resolution. The waterpark is small, a wave pool, two big water slides, a lazy river with not enough tubes and a section for the littles ones. It’s expensive and not worth the price. The game room was nice. The market place has a little of everything. The studio room was nice and spacious. It comes with a kitchenette, coffee maker, microwaves and supplies such as utensils, cups, plates, dish soap, paper towels etc. The hotel promotes being a loyalty member and having discounts on food and drinks but it never worked. Drinks at the pool averages $14. The location is great. 15-20 mins away from Disney. 10 mins away from Universals, Walmart is 5 mins away
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Reb1234567890
"Crazy bad experience get your money back!!"
TripAdvisor user rating 1.0 out of 5
Reviewed March 14, 2026 NEW
Don’t Ever come here the worst ever nightmare especially if you do or attempt to do a Timeshare here run as fast as you can don’t buy
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tessiat2026
"Nightmare"
TripAdvisor user rating 1.0 out of 5
Reviewed March 05, 2026 NEW
I had a terrible experience with Westgate Resorts and feel completely misled by their timeshare presentation and sales process. What was presented during the sales pitch was not what we ended up signing. The representatives made promises about flexibility, benefits, and costs that simply did not match the reality once the paperwork was finalized. During the presentation I was very clear with them that I am a single mother of three and that I do not have extra money to spend. I explained that my finances are tight and that I needed to be careful about anything I agreed to. Instead of respecting that, the sales team continued pushing and reassuring me that the timeshare would be affordable and a great decision for my family. The presentation was extremely high-pressure, and we were rushed through signing documents without being given the time to properly review or fully understand what we were agreeing to. After everything was finalized, it became clear that important details and costs were not properly disclosed. The reality of what I signed is completely different from what was verbally promised to me. Now I’m left dealing with financial obligations that I would have never agreed to if everything had been explained honestly from the beginning. As a single parent trying to take care of my kids, this situation has caused a lot of unnecessary stress and frustration. I strongly encourage anyone considering a timeshare with Westgate Resorts to be extremely cautious. Do not rely on what the sales representatives tell you verbally, and make sure you read every single document before signing anything. My experience left me feeling deceived and taken advantage of.
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Redpiranha
Cleveland, Ohio
"Amazing view"
TripAdvisor user rating 4.0 out of 5
Reviewed February 27, 2026 NEW
For the most part the stay was great. Room was nice overlooking a lake. At 9pm you could see Disney's fireworks. They have putt putt, fishing, and many more amenities. A lot of heated pools. We booked here because they have a water park. Only negative was when I booked it said nothing about the water park being closed.
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O5754FEroberts
Bluff City, Tennessee
"prospective owners beware"
TripAdvisor user rating 3.0 out of 5
Reviewed February 17, 2026
We are owners here. We paid a lot of money to buy a 4-bedroom accommodation for 1 week every year, consisting of both grand bedroom units and traditional bedroom units. We do not need more than 1 bedroom, but ownership allows us to break this up into a 1-bedroom unit for 4 weeks, and the weeks do not have to be consecutive. When we first bought, we were allowed to deposit weeks from one calendar year into the next year, and we had been doing so. Although we can still do this, the rules have changed and there is a fee to use a week from one year in a different year. This per week fee is in addition to the maintenance fee and taxes that we have to pay every year. To avoid the extra fee in the future (assuming that the fee structure does not change again), we booked 5 weeks for this year of 2026, consisting of 4 weeks from 2025 and 1 week from 2026, and we will use our other 3 weeks of 2026 later this year. Making our stay worse, even though our ownership is in Building 60 which runs parallel to the lake, at check-in we were told that we could have only 1 week in that building because renovations would be starting. However, we observed MANY vehicles parked by Building 60 ALL 5 weeks while we were there. On a positive note, after staying in the "grand bedroom" unit the first 3 weeks, we were allowed to stay in it the remaining 2 weeks instead of moving into the smaller "traditional bedroom" unit. Regarding our stay, the grounds and landscaping are still well maintained and the equpment in the fitness center is still very good, except the bike I use for a cardio workout still does not register my heartrate. Basic maintenance indoors has not improved: a loose faucet handle, burned out light bulbs, the stacked dryer does a very poor job of drying (taking hours), a drape and rod not opening or closing smoothly. Staff was prompt about providing fresh bedding, towels and supplies as needed. Unlike the TV in the bedroom, the TV in the living area has an altered audio quality that is annoying, possibly due to being tightly encased in a wooden cabinet. There still is no accommdation for environmentally-conscious guests to participate in recycling. Fruit smoothies were available for purchase at the fitness center, but this was disappointingly recently moved to Sid's Bistro which closes mid-afternoon and the offerings were changed from fruit smoothies to only vanilla, chocolate, and strawberry smoothies. Although indoor smoking is not allowed anywhere, smokers should be placed in separate buildings so we non-smokers can enjoy our balcony/terrace without breathing smoke from tobacco or pot.
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Westgate Lakes Resort & Spa is located at 9500 Turkey Lake Rd • Orlando, FL 32819
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Frequently Asked Questions about Westgate Lakes Resort & Spa

What types of accommodations are available at Westgate Lakes Resort & Spa?

The resort offers a range of accommodations, from studios to four-bedroom villas, each equipped with modern amenities.

Is the resort pet-friendly?

Yes. Pets are welcome. A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Are there dining options on-site?

Yes, guests can dine at Drafts Sports Bar & Grill, among other on-site options.

Does the resort offer shuttle services to theme parks?

Guests may arrange transportation services (fees apply) with the resort concierge. There is no complimentary area shuttle or shuttle to the theme parks available.

What recreational activities are available at the resort?

Guests can enjoy mini golf, sand volleyball, boat rentals, and multiple swimming pools.

Is there a spa at the resort?

Yes, the Serenity Spa offers a variety of treatments for relaxation.

Does the resort have WiFi?

WiFi is available throughout the property.

Are there facilities for children?

Yes, the resort offers various family-friendly activities and amenities.

What are the check-in and check-out times?

Check-in is at 4 PM, and check-out is at 10 AM.

Is parking available at the resort?

Complimentary self-parking spaces are provided for guests. EV charging stations are available on property. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby the hotel?

Below are the top attractions near Westgate Lakes Resort and their approximate distances: Universal Orlando Resort / Epic Universe 4.4 miles Walt Disney World Resort 3.7 miles SeaWorld Orlando 1.9 miles ICON Park 3.3 miles International Drive (I-Drive) 3.4 miles Orlando International Premium Outlets 4.9 miles WonderWorks Orlando 3.3 miles Aquatica Orlando 2.8 miles Pointe Orlando 3.4 miles Dr. Phillips Center for the Performing Arts 11.8 miles

Are there any other mandatory charges?

Resort Fee Resort fee: $29.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center. Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present. All fees mentioned are subject to change without prior notice and applicable taxes.

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