Hotel Landy Orlando Universal Blvd, A Tribute Portfolio Hotel in Orlando, FL

Went to check in with Tiffany and Oni. They were amazingly accommodating to check me in early so I can rest a little bit before my night at Horror Nights at Universal Studios. Then went to grab some lunch and a few drinks at the Orly’s Market where I met Julissa, Carlos and the Market Manager Sierra who were all super knowledgeable of their offerings and super tentative. I ordered the Crispy Chicken Sandwich off their menu and it was SO good. Before heading to Horror Nights, I stopped by the bar and had a great conversation with Ester and Francis. Spent some time in the game room (Huge star wars nerd so that was such a plus) Had a beer by the pool, although I didn't use the pool it looked every clean and maintained! On the way out, I met Alex, Renae, Hunter, Natalie. A lot of smiles and good vibes!! Came back to the hotel and met Sandra the night auditor, and once it was time to go, I also Met Jarvis and Tyler the Valet Manager and attendant. I’ve been in the hospitality industry for over 10 years, and I must say I’m jealous of the stellar team that the General Manager has at this property. Even if it was just one night, it truly felt like a nice, proper getaway. PS, Thank you to Ester for reminding me that I was about to miss my flight since I definitely didn’t want to leave and got lost in conversation. I was able to make it to my flight with a few minutes to spare. Hahaha Thanks again to the Hotel Landy team, I most certainly will be back! Kevin L. Cifuentes

Loved this very clean low cost hotel very close to Universal. The pool and jacuzzi were open till midnight. Perfect for after the park. As was the bar and delicious restaurant. Only negative was the last free shuttle going to the park left at 9:45 am. The last going back was 7:45 pm. So I ended up spending over 100$ on Ubers and taxis.

Hotel Landy was actually a Crowne Plaza property until relatively recently, and was nearly fully remodeled when it was rebranded. This hotel is listed on a few booking sites as a 4 star hotel, but based on the amenities they offer (no decent full-service on-site restaurant, times when no bars were open, even in the middle of the day, and relatively basic facilities and offerings) this is really a 3 1/2 star property at best. Overall it appears they did a really decent job with the remodel. I didn't see paint slopped on any hardware, electrical outlets or things like door frames in the rooms or public spaces. Instead, from what I saw, things like electrical outlets and switches were brand new. That said, there are some holdovers that appear original to this hotel like the in-room A/C units - and the elevators were obviously older and at least one was out of service during our entire stay. We had a room overlooking the pool which was well-appointed, and everything for the most part was newly painted or decorated. That said, when we arrived in the room, the carpet near the air conditioner all the way over to the bed was damp (the room was very cold, so it was likely condensation from the A/C unit) and the bottom of the bench seat was wet. There were also stains on the carpet under the desk and next to both night stands. WiFi was easy enough to connect to, but the signal wasn't terribly strong in our room. The TV had a decent amount of channels, but no interactive system to check one's folio, checkout, get information about the hotel, etc. The room had a safe, fridge and a Keurig with coffee and tea, but the coffee was very weak and basically flavorless. If guests plan to park overnight here, they need to scan a QR code and pay $35/night for the privilege of doing so, which is excessive. This hotel had a small gift/sundries shop and a Starbucks where they also sold prepackaged sandwiches and other chilled foods. Guests are supposedly given a $15 per day F&B credit, but we never got to use ours as the bar was closing at the time we arrived on our first night, and when we went on Saturday at around 3:30 p.m., they told us no bars at this hotel were open at that time. They'd closed the bar near the pool (housed in an old delivery truck) due to weather, and the bar in the lobby wasn't open yet, so we were out of luck then, too; So much for the daily beverage credit, I guess! This hotel has an outdoor pool, a hot tub and a small game room. Staff were all very friendly, and they did give us a late checkout so we could use the room until noon before departing, which was appreciated. Interestingly enough, they called our room on the second day of our stay to thank us for patronizing this hotel, and to ask if everything was OK. In all, Hotel Landy is a nicely renovated former Crowne Plaza which was well-done overall during the refresh, but some areas do show their age. The overnight parking charge is excessive and amenities are really basic for this to be considered a true 4-star property. That said, at least for now, rates to stay here were reasonable.

If you have any self respect, don’t stay here. 1. The Noise. On top of the ac running there is an additional deep tinny sound that kicks on at random hours for 10-20 minute increments. You will jump up at 2 in the morning and think a jet is flying into the building. And you will think I can handle this, and just as you are about to finally doze off again, it will happen again, and again. And the noise carries on all day and night. 2. You won’t be lonely. They have tiny ants/bugs everywhere. Especially on the night stand. They make their way onto the pillow or maybe your arms or face 3. Service. Their staff is trained on very sweet and stoned. They will say YES and I’m sorry but they will move with intention as if you are in a zen spa versus a city that is primarily business and family travel. They may give you a key that just was not even connected to your door and as you are dragging your luggage and sweating they will test every last bit of your nerve as you are late to work (reasons below) but no worries. They will smile sweetly and have ZERO urgency or worry. In the same vein, only one person will be available at the front desk from 6 pm on so if you call, rest assured your call will RING ON for 45 minutes, you will then be put on hold, then told they will fix your issue and help you - you will be able to retire and move into a senior living facility as you continue to hold 4. Your room will not be ready when you get here. You will not get the room you booked. You may be put on a floor that the carpet was flooded on, there are commercial fans blowing - yessss more noise!!!, the floors are ripped up and it reminds you of a construction site. 5. You will ask for another room. The very kind and record breaking slow team will maybe move you to another room where key wasn’t ever connected. 5. Noisy but no ac! You will maybe get another room. The room has all the noise of ac but alas, it’s 80 degrees in the room. The ac is not working. At this point you’re an hour late almost in tears and have to go to work. You beg the front desk staff to please have it repaired. They are truly lovely. They assure you when you return at 7 pm the room will be delightful and chill. Oh but you already know. You return. Your room is 89 degrees. With all the noise. You called the front desk. They promised that within 10 minutes you’ll have a room. You sweat and you are exhausted. When you go down to the front desk jokes on you because the one person is on the phone. You’re not that important silly!!! Well it’s been a day. At about 10 pm you get a new room. It’s cold. But let’s be clear it’s noisier than living under the Lincoln tunnel. But you paid real money, so too bad! And if you think you can set up a meeting to get work done in your room because you did in fact leave the do not disturb sign on think again. The door will be knocked on. You may or may not be in your underwear as you did pay for the room. You will be bulldozed in a language you clearly don’t understand but you make out this is maintenance to change the door knob. HOLD YOUR GROUND, translation app explained they were changing the door locks. No, not now. Bye. And if you are asking why I am placing this here. Well, for the past three hell filled non sleep nights I have politely accelerated my true grief, while being barely functional from horrible sleep , however the lovely slow and stoned team has reassured me my challenges are being carefully reviewed. They are reviewing it. Carefully. How clever. String the person along until they check out and run away so fast and never look back. Landy a tribute portfolio you are the perfect example of putting lipstick on a pig….

I arrived at Hotel Landy at approximately 11:00 pm on Thursday, October 2nd, having pre-checked in via the Bonvoy app and secured a late checkout for my departure. Upon reaching my room, I discovered it was uncomfortably warm and the thermostat was nonfunctional. It was only after several trips to the front desk that I was informed the entire hotel was without air conditioning, a critical issue in Florida, which had not been communicated prior to my arrival. I was told that air conditioning would be restored by 2:00 am (which did not occur), and that the first night’s stay would be complimentary due to the inconvenience. Despite these assurances, I was unable to rest due to the lack of climate control. The following morning, after multiple visits to the front desk, I was informed that A/C had been restored building-wide except for my room. Engineering made several unsuccessful attempts to resolve the issue. Inexplicably, no alternative accommodation or solution was proactively offered; I spent much of my morning chasing a remedy rather than attending to business matters. Adding further insult, my fifth visit to the front desk was met with unprofessional behavior, including laughter at my expense and a refusal to connect me with a supervisor. Eventually, after a 45-minute wait, the rooms supervisor addressed my concerns, though dismissively, and provided an alternative room. Promises of compensation (including 5,000 Bonvoy points and a complimentary night) were made, but the points were never credited to my account. Saturday morning, despite my confirmed late checkout, housekeeping entered my room early. Upon departure, I was again billed for both nights, requiring yet another front desk dispute to have the first night’s charge removed.