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Westgate Lakes Resort and Spa in Orlando, FL

9500 Turkey Lake Rd • Orlando, FL 32819
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Entrance to Westgate Lakes Resort & Spa with the resort sign, palm trees, manicured flower beds, and the main building visible in the background under a clear blue sky.
Aerial view of a large resort with an outdoor pool shaped like Mickey Mouse, surrounded by palm trees, buildings, and nearby tennis courts.
Aerial view of a resort featuring a water park with slides, a pool, lounge chairs, a central thatched-roof pavilion, and multi-story buildings surrounding the area.
A large outdoor swimming pool in front of a multi-story hotel or resort building, surrounded by palm trees and lounge chairs under umbrellas.
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About Westgate Lakes Resort & Spa

Overview

Westgate Lakes Resort and Spa offers a sophisticated, ideal place to stay in the heart of all the Orlando activity. With spacious and fully furnished villas, several outdoor heated pools and hot tubs, an award-winning restaurant, a relaxing on-site spa, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting Orlando, Florida.

up to 12 people

Good To Know

  • Minimum age to check in is 21.
  • Guests can enjoy seven heated outdoor pools and hot tubs.
  • On-site dining options include Drafts Sports Bar & Grill.
  • The Serenity Spa offers a range of treatments for relaxation.
  • Complimentary self-parking spaces are provided for guests. EV charging stations are available on the property.
  • Families can enjoy mini golf and sand volleyball courts on-site.
  • Spacious villas range from studios to four-bedroom units.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • SeaWorld Orlando is less than two miles away.
  • Universal Resort Orlando / Epic Universe is approximately 15-minute drive from the resort.
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Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Security Guard
  • Ice Machines
  • Fishing Deck/Pier
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Barbecue Grill(s)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • Smoke-free Property
  • RV and Truck Parking
  • Snack Bar/Deli
  • Beach/pool sun loungers
  • Children's club (surcharge)
  • Electric car charging station
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Promotional Images (41)
Five people sit and stand around an outdoor bar, smiling and talking, with drinks and food on the counter, and bottles visible behind the bartender. A family speaks with a receptionist at a hotel front desk with a colorful forest mural in the background. Round banquet table set with yellow napkins, glassware, and silverware, featuring a tall vase of flowers as a centerpiece; chairs are covered with white and gold fabric. A well-lit salon with marble floors, two styling chairs, a manicure station, a pedicure area, a large mirror, and decorative flowers and greenery. A self-service buffet counter with trays of various hot and cold foods, including pasta, sausages, vegetables, and bread, under a glass sneeze guard.

Description

Check-In: 4:00pm Check-Out: 10:00am
At the Westgate Lakes Resort & Spa you can enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Westgate Lakes Resort & Spa is situated within minutes of world-class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove, and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

This expansive resort boasts spacious villas with kitchenettes, offering the perfect blend of comfort and convenience. Thrill-seekers can dive into Treasure Cove Water Park, complete with water slides, a lazy river, and splash zones. Relaxation awaits at Serenity Spa, featuring rejuvenating treatments for total bliss. Other family-friendly include seven outdoor heated swimming pools, hot tubs, a fitness center, volleyball, basketball, and tennis courts, miniature golf, bicycle rentals, playgrounds, a game room, a lakeside marina & dock, paddle boats & kayaks, barbecue grills, and picnic area.

Dining options abound, from the lively Drafts Sports Bar & Grill to the quaint Sid’s Bistro. With pet-friendly options, and unmatched hospitality, Westgate Lakes Resort & Spa ensures a memorable stay for every guest.

Important Information:
  • Pet Policy A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.
  • Parking Information Complimentary self-parking spaces are provided for guests. EV charging stations are available on property.
  • Resort Fee: $29.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center.
  • Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present.


All fees mentioned are subject to change without prior notice, and applicable taxes.
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Westgate Lakes Resort & Spa Reviews

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Redpiranha
Cleveland, Ohio
"Amazing view"
TripAdvisor user rating 4.0 out of 5
Reviewed February 27, 2026 NEW
For the most part the stay was great. Room was nice overlooking a lake. At 9pm you could see Disney's fireworks. They have putt putt, fishing, and many more amenities. A lot of heated pools. We booked here because they have a water park. Only negative was when I booked it said nothing about the water park being closed.
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O5754FEroberts
Bluff City, Tennessee
"prospective owners beware"
TripAdvisor user rating 3.0 out of 5
Reviewed February 17, 2026 NEW
We are owners here. We paid a lot of money to buy a 4-bedroom accommodation for 1 week every year, consisting of both grand bedroom units and traditional bedroom units. We do not need more than 1 bedroom, but ownership allows us to break this up into a 1-bedroom unit for 4 weeks, and the weeks do not have to be consecutive. When we first bought, we were allowed to deposit weeks from one calendar year into the next year, and we had been doing so. Although we can still do this, the rules have changed and there is a fee to use a week from one year in a different year. This per week fee is in addition to the maintenance fee and taxes that we have to pay every year. To avoid the extra fee in the future (assuming that the fee structure does not change again), we booked 5 weeks for this year of 2026, consisting of 4 weeks from 2025 and 1 week from 2026, and we will use our other 3 weeks of 2026 later this year. Making our stay worse, even though our ownership is in Building 60 which runs parallel to the lake, at check-in we were told that we could have only 1 week in that building because renovations would be starting. However, we observed MANY vehicles parked by Building 60 ALL 5 weeks while we were there. On a positive note, after staying in the "grand bedroom" unit the first 3 weeks, we were allowed to stay in it the remaining 2 weeks instead of moving into the smaller "traditional bedroom" unit. Regarding our stay, the grounds and landscaping are still well maintained and the equpment in the fitness center is still very good, except the bike I use for a cardio workout still does not register my heartrate. Basic maintenance indoors has not improved: a loose faucet handle, burned out light bulbs, the stacked dryer does a very poor job of drying (taking hours), a drape and rod not opening or closing smoothly. Staff was prompt about providing fresh bedding, towels and supplies as needed. Unlike the TV in the bedroom, the TV in the living area has an altered audio quality that is annoying, possibly due to being tightly encased in a wooden cabinet. There still is no accommdation for environmentally-conscious guests to participate in recycling. Fruit smoothies were available for purchase at the fitness center, but this was disappointingly recently moved to Sid's Bistro which closes mid-afternoon and the offerings were changed from fruit smoothies to only vanilla, chocolate, and strawberry smoothies. Although indoor smoking is not allowed anywhere, smokers should be placed in separate buildings so we non-smokers can enjoy our balcony/terrace without breathing smoke from tobacco or pot.
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Inspiration486899
New York City, New York
"If you want a peaceful vacation avoid this resort at all costs!"
TripAdvisor user rating 1.0 out of 5
Reviewed February 16, 2026 NEW
Their service is beyond horrible in so many ways. 1) After booking I kept getting daily messages and emails asking to confirm our reservation AFTER I already confirmed it. I emailed them about it and never received any response. 2) When we arrived there was a HUGE line at check-in, the kind I have never seen anywhere and I travel a lot (25-30 people ahead of us). 3) I placed the “Do not disturb” sign on the door, yet the first morning a cleaning lady walked into the room without even bothering to knock and scared us. Three days later another cleaning lady kept knocking repeatedly on the door despite the sign and only stopped after I called the front desk to complain. 4) Our last night there we got back at 1am very tired and discovered that our keys were not working. They promised to send a security person to unlock the door, which took over 30 mins and repeated calls to the front desk. If you want a peaceful vacation avoid this resort at all costs!!!
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casiec644
"Never again!!"
TripAdvisor user rating 1.0 out of 5
Reviewed February 06, 2026 NEW
My family and I went to this hotel last week. We stayed at the lakes. At first arrival we were pretty happy. It’s close to Disney and universal. About 15 mins away from both. There are also shuttles going to universal NOT Disney. The shuttles also take 3 other hotels, so a 15 minute trip to and from universal turned into a 45 min trip each way. Definitely uber my advice to you if u don’t wanna sit on a bus for 45 mins…. Every thing in the hotel is extra theater money … water park extra … the mini golf extra …. the bowling extra… the paddle boats extra…. everything is NOT INCLUDED. The women at the front desk asked us to do a timeshare presentation and we would get 125 towards the amenities we had time to kill so thought why not Lear about timeshares we absolutely knew nothing… They were so AGGRESSIVE! It was insane and made me and my family VERY UNCOMFORTABLE!!! At the end we thanked them for their presentation and went to leave, she told me we have 15 minutes to decide to buy the timeshare and when we declined we were called selfish for doing the presentation if we weren’t buying something and told we wasted everyone’s time. I apologized and went to leave and we were told we had to be signed out to receive the gift card for the amenities. She told me she REFUSED TO SIGN ME OUT OF WE DONT BUY A TIMESHARE!!!! I would never take 15 minutes to pay 35,000 for an every other year timeshare. The sales women also was insistent I liked flying…. Apparently I just need some Xanax….. NOT PROFESSIONAL!!! There are not shuttles to places in the resort so you have to walk everywhere. My littles weren’t happy about this. Specially after a pool day and they had to walk back to the room in there bathing suits. I tried to call for shuttles to the front desk I was told they would send the shuttles and they never came. Unfortunately not many places to eat in the resort. The food at the one sit down restaurant was decent priced we went there for dinner a few times. The pizza place wasn’t to good hard pizza that tasted like it was sitting for days. All in all I’m not to sure how this hotel has 4 stars… The hot water wasn’t working as well… mostly cold showers… the drain in the bathroom didn’t drain so we had to wash hands and brush teeth in the kitchenette… The room has a nice tub in the room if u take a bath at night and don’t let the water run to long it will be hot…
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Westgate Lakes Resort & Spa is located at 9500 Turkey Lake Rd • Orlando, FL 32819
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Frequently Asked Questions about Westgate Lakes Resort & Spa

What types of accommodations are available at Westgate Lakes Resort & Spa?

The resort offers a range of accommodations, from studios to four-bedroom villas, each equipped with modern amenities.

Is the resort pet-friendly?

Yes. Pets are welcome. A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Are there dining options on-site?

Yes, guests can dine at Drafts Sports Bar & Grill, among other on-site options.

Does the resort offer shuttle services to theme parks?

Guests may arrange transportation services (fees apply) with the resort concierge. There is no complimentary area shuttle or shuttle to the theme parks available.

What recreational activities are available at the resort?

Guests can enjoy mini golf, sand volleyball, boat rentals, and multiple swimming pools.

Is there a spa at the resort?

Yes, the Serenity Spa offers a variety of treatments for relaxation.

Does the resort have WiFi?

WiFi is available throughout the property.

Are there facilities for children?

Yes, the resort offers various family-friendly activities and amenities.

What are the check-in and check-out times?

Check-in is at 4 PM, and check-out is at 10 AM.

Is parking available at the resort?

Complimentary self-parking spaces are provided for guests. EV charging stations are available on property. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby the hotel?

Below are the top attractions near Westgate Lakes Resort and their approximate distances: Universal Orlando Resort / Epic Universe 4.4 miles Walt Disney World Resort 3.7 miles SeaWorld Orlando 1.9 miles ICON Park 3.3 miles International Drive (I-Drive) 3.4 miles Orlando International Premium Outlets 4.9 miles WonderWorks Orlando 3.3 miles Aquatica Orlando 2.8 miles Pointe Orlando 3.4 miles Dr. Phillips Center for the Performing Arts 11.8 miles

Are there any other mandatory charges?

Resort Fee Resort fee: $29.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center. Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present. All fees mentioned are subject to change without prior notice and applicable taxes.

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