4.6 (11,501 Reviews)
Rooms
Packages
Details
Reviews
Location
FAQs

Westgate Lakes Resort and Spa in Orlando, FL

9500 Turkey Lake Rd • Orlando, FL 32819
View on Map
Entrance sign for Westgate Lakes Resort & Spa, surrounded by palm trees and a landscaped garden with colorful flowers.
Aerial view of a large resort complex with multiple pools, palm trees, and a circular building. Tennis courts are visible in the background.
Aerial view of a resort featuring a water park with colorful slides, a lazy river, lounge chairs, and surrounding multi-story buildings with red roofs.
Outdoor hotel pool with surrounding palm trees, lounge chairs, and a multi-story building in the background under a clear blue sky.
View Gallery
Starting at
$255.71 $97.68
You Save: $158.03 /night
Book Now
INSTANT CONFIRMATION
BUY TODAY, PAY LATER

Family-friendly Villas at Westgate Lakes Resort & Spa

Give the Gift of Travel

Purchase Gift Certificates for family and friends!

Shop Now
Give the Gift of Travel
Westgate Lakes Resort & Spa - Orlando, FL Logo
Authorized Reseller
Free Changes & Cancellations
See details upon selection.

About Westgate Lakes Resort & Spa

Overview

Westgate Lakes Resort and Spa offers a sophisticated, ideal place to stay in the heart of all the Orlando activity. With spacious and fully furnished villas, several outdoor heated pools and hot tubs, an award-winning restaurant, a relaxing on-site spa, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting Orlando, Florida.

up to 12 people

Good To Know

  • Minimum age to check in is 21.
  • Guests can enjoy seven heated outdoor pools and hot tubs.
  • On-site dining options include Drafts Sports Bar & Grill.
  • The Serenity Spa offers a range of treatments for relaxation.
  • Complimentary self-parking spaces are provided for guests. EV charging stations are available on the property.
  • Families can enjoy mini golf and sand volleyball courts on-site.
  • Spacious villas range from studios to four-bedroom units.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • SeaWorld Orlando is less than two miles away.
  • Universal Resort Orlando / Epic Universe is approximately 15-minute drive from the resort.
Read More

Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Security Guard
  • Ice Machines
  • Fishing Deck/Pier
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Barbecue Grill(s)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • RV and Truck Parking
  • Snack Bar/Deli
  • Beach/pool sun loungers
  • Children's club (surcharge)
  • Electric car charging station
Read More
Promotional Images (41)
People sitting and standing around an outdoor bar, engaging in conversation, with drinks on the counter. A family checks in at a hotel front desk, with a mural of a forest scene in the background. A round table is set for an event with a floral centerpiece, neatly arranged silverware, wine glasses, and yellow napkins. Chairs are covered and tied with gold bows. Elegant salon interior with two salon chairs, a large mirror, a manicure station, and decorative plants. Marble flooring features intricate designs. Warm lighting and a chandelier create a cozy atmosphere. Buffet counter with trays of assorted food, including sausages, pasta, vegetables, and more, under a glass cover.

Description

Check-In: 4:00pm Check-Out: 10:00am
Guests at the Westgate Lakes Resort & Spa enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Westgate Lakes Resort & Spa is situated within minutes of world-class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove, and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

This expansive resort boasts spacious villas with kitchenettes, offering the perfect blend of comfort and convenience. Thrill-seekers can dive into Treasure Cove Water Park, complete with water slides, a lazy river, and splash zones. Relaxation awaits at Serenity Spa, featuring rejuvenating treatments for total bliss. Other family-friendly include seven outdoor heated swimming pools, hot tubs, a fitness center, volleyball, basketball, and tennis courts, miniature golf, bicycle rentals, playgrounds, a game room, a lakeside marina & dock, paddle boats & kayaks, barbecue grills, and picnic area.

Dining options abound, from the lively Drafts Sports Bar & Grill to the quaint Sid’s Bistro. With pet-friendly options, and unmatched hospitality, Westgate Lakes Resort & Spa ensures a memorable stay for every guest.

Important Information:
  • Pet Policy A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.
  • Parking Information Complimentary self-parking spaces are provided for guests. EV charging stations are available on property.
  • Resort Fee: $25.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center.
  • Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present.


All fees mentioned are subject to change without prior notice, and applicable taxes.
Read More
Back to Top

Westgate Lakes Resort & Spa Reviews

Write a Review
TripAdvisor user image
desireescorz
Philadelphia, Pennsylvania
"Terrible experience would not recommend!"
TripAdvisor user rating 1.0 out of 5
Reviewed November 12, 2025 NEW
We had planned our family vacation to be a great experience but it was ended the second we checked in. We requested a room called twice prior to our trip to confirm room all was good until check in. We were immediately met with hostility as the room that was booked was wrong even though when we confirmed twice with on the owners line it was correct on our end. We dealt with that issue and then moved on to try to enjoy our vacation. We had requested towels and extra linen during our stay only to be sent with dirty linen and sheet that looked like someone threw up on. Again we dealt with it and went about our day. Then 2 days before we are scheduled to leave we get a text that we are supposed to leave tomorrow (we were in a park and at dinner) so immediately we left the park to run back to the hotel to figure out what was going on, had to pay for dinner we never ate and lost money leaving the park early. We had spoke to the manager Nick at the front desk trying to address the issue when he was nothing short of rude and condescending. He said it was our fault we got the text and responded. Like what?!! He was seriously absolutely useless and did not rectify any situation. I would not recommend this hotel to my pet hamster at this point. The way we were treated was terrible and very unprofessional not a way I expected to end my vacation. Do better Westgate!
Read More
TripAdvisor user image
Companion20651232709
"Absolutely horrible timeshare tour experience"
TripAdvisor user rating 1.0 out of 5
Reviewed November 03, 2025 NEW
⚠️ WESTGATE LAKES RESORT – HORRIBLE EXPERIENCE! DO NOT FALL FOR THEIR TOUR! ⚠️ I want to warn everyone about how terrible this company and their “tour” experience truly are. This was, without question, one of the worst and most unprofessional encounters I’ve ever had with any business. My family attended their “presentation” today, and it quickly turned into an aggressive, high-pressure sales nightmare. At the end of the tour, my husband politely explained that we were interested in possibly purchasing in the future, but not right now — I’m a high-risk pregnancy, we’re paying medical costs out of pocket, and we’ve had unexpected financial burdens recently. Instead of being understanding, the so-called manager immediately became hostile. When I told him his behavior was leaving a bad taste in my mouth, he snapped back, “Good, I hope it does, and I hope you don’t come back.” He raised his voice repeatedly, tried to bully us into buying, and even yelled over my husband every time he tried to speak — so much so that our 3-year-old became visibly upset and started crying. The manager actually called us “idiots for not buying today,” and when we still refused, he told the sales rep, “Get rid of these people. Don’t ever come back here.” Absolutely disgusting behavior. There is no excuse for treating customers this way, especially over a sale. Other guests who left at the same time said they also had terrible experiences with this same manager and felt “lucky to escape.” Clearly, this isn’t an isolated incident — it’s a pattern. After looking online, I now see that this kind of treatment is a common practice for Westgate, and that says everything you need to know. It’s shameful and inhumane to bully families — especially one with a pregnant woman and child — just because they aren’t ready to buy on the spot. If this is how Westgate trains their staff to behave, it’s beyond unacceptable. Additional Important Details: • ⏰ The “90-minute” tour is a complete lie. Ours lasted over 4 hours. • 🍽️ The food is awful. Breakfast was powdered eggs and cold, mushy home fries. • 💰 The pricing is sketchy. We were told the price was $34,000 with $6,800 down and 18% interest. My husband said that was ridiculous, especially given our current situation. Suddenly, the “manager” magically dropped it to $24,000 with $0 down and 0% interest. That kind of dramatic change is extremely suspicious and shady. 🚫 SOCIAL MEDIA UPDATE: After I posted about this awful experience on their official Facebook page, instead of reaching out to make things right, Westgate deleted my comments and blocked me from their page. That says everything about how this company handles criticism. They silence unhappy customers instead of fixing their unethical practices. This entire experience was unprofessional, manipulative, and emotionally upsetting for my family. Please save yourself the stress and avoid Westgate Lakes Resort at all costs.
Read More
TripAdvisor user image
stevekQ5806TI
"Our 4th stay at Westgate Lakes"
TripAdvisor user rating 5.0 out of 5
Reviewed November 02, 2025 NEW
We stayed in a mobility accessible room 716 A. The bed was the right height, the counters were accessible, the shower, the toilet, the screened porch, everything was accessible. We had only a few issues. This unit has a fixed shower head and it was difficult to use because the water did not reach the seat. Thankfully my husband was able to stand to shower. It would have also helped to have a rubber gutter to keep the water inside the shower. The kitchen sink was leaking all over the floor from the drain and we kept mopping it up with towels but it needs to be fixed. It also would have been really nice to have a clock in the bedroom. Our phone died and we did not have a way to tell time other than the sun! The unit was clean. The property was well maintained and the location was really great for everything we wanted to do.
Read More
TripAdvisor user image
jorgesA9733ZL
"the worst experience for a family."
TripAdvisor user rating 1.0 out of 5
Reviewed October 27, 2025 NEW
We stayed at this hotel for 3 nights and 4 days, where we attended a presentation as part of an online offer we booked. The positive aspects were the excellent location, the spacious rooms, and some of the facilities, which were comfortable. However, the negative part was a very unpleasant experience during the presentation, where a hotel employee named Carolina displayed discriminatory behavior, a lack of courtesy, unprofessional conduct, and mistreatment toward us as customers in an attempt to pressure us into purchasing a timeshare package. We believe that situations like this damage the image and reputation of Westgate Lakes Resort & Spa in Orlando, FL. For this reason, we would not recommend their services to other travelers. Unfortunately, it was one of the worst experiences we have had compared to other hotels in the area.
Read More
TripAdvisor user image
colea217
"Worst Stay I’ve EVER Had…"
TripAdvisor user rating 1.0 out of 5
Reviewed October 21, 2025 NEW
We stayed at Westgate in Orlando, and from the minute we arrived, it was awful. We pulled up to wait for my mom who was checking us in — there were other cars parked there, so we didn’t think anything of it. A security guard started yelling at my stepdad, who was sitting with my 8-month-old sister on his lap. He told him to drive off with the baby on his lap or hand her to me in the passenger seat — both illegal. He then walked around, knocked on my window, made rude gestures, and muttered under his breath. Later, management reviewed footage and confirmed we did nothing wrong. When we got to our room, it was disgusting — piss stains on the sheets and a dirty tub. Then came the timeshare nightmare. They lured us in with a promise of Universal tickets for a 90-minute presentation. The time didn’t start until after a 2-hour breakfast, and they pressured us nonstop to put down $30,000. When we asked for written numbers to show an attorney, they refused. After nearly 2 hours, they said we wouldn’t get our tickets, disabled our room keys, and we ended up paying out of pocket instead. They also lied about how to get to Universal, sending us to the wrong park. Trash rooms, rude staff, shady timeshare scams — avoid Westgate Orlando at all costs.
Read More
Back to Top
Star Map Pin Icon
Westgate Lakes Resort & Spa is located at 9500 Turkey Lake Rd • Orlando, FL 32819
Attraction Map Pin IconAttractions Hotel Map Pin IconHotels & Lodging

Nearby Things to Do


Back to Top

Frequently Asked Questions about Westgate Lakes Resort & Spa

What types of accommodations are available at Westgate Lakes Resort & Spa?

The resort offers a range of accommodations, from studios to four-bedroom villas, each equipped with modern amenities.

Is the resort pet-friendly?

Yes. Pets are welcome. A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Are there dining options on-site?

Yes, guests can dine at Drafts Sports Bar & Grill, among other on-site options.

Does the resort offer shuttle services to theme parks?

Guests may arrange transportation services (fees apply) with the resort concierge. There is no complimentary area shuttle or shuttle to the theme parks available.

What recreational activities are available at the resort?

Guests can enjoy mini golf, sand volleyball, boat rentals, and multiple swimming pools.

Is there a spa at the resort?

Yes, the Serenity Spa offers a variety of treatments for relaxation.

Does the resort have WiFi?

WiFi is available throughout the property.

Are there facilities for children?

Yes, the resort offers various family-friendly activities and amenities.

What are the check-in and check-out times?

Check-in is at 4 PM, and check-out is at 10 AM.

Is parking available at the resort?

Complimentary self-parking spaces are provided for guests. EV charging stations are available on property. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby the hotel?

Below are the top attractions near Westgate Lakes Resort and their approximate distances: Universal Orlando Resort / Epic Universe 4.4 miles Walt Disney World Resort 3.7 miles SeaWorld Orlando 1.9 miles ICON Park 3.3 miles International Drive (I-Drive) 3.4 miles Orlando International Premium Outlets 4.9 miles WonderWorks Orlando 3.3 miles Aquatica Orlando 2.8 miles Pointe Orlando 3.4 miles Dr. Phillips Center for the Performing Arts 11.8 miles

Are there any other mandatory charges?

Resort Fee Resort fee: $25.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center. Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present. All fees mentioned are subject to change without prior notice and applicable taxes.

Back to Top
Customer Support

Customer Support

Useful Links

Useful Links

Our Company

Our Company

Our Partners

Our Partners

Call and Book

Call and Book Your Next Trip Today!

We accept a variety of payment methods for your convenience:

Trustpilot
Visa Logo
Mastercard Logo
American Express Logo
Discover Logo
Copyright © 2001-2025 Tripster. All Rights Reserved. Use of this website constitutes acceptance of our Terms of Use and Privacy Policy. We are registered with the State of Florida as a Seller of Travel. Registration No. ST37385.