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Westgate Lakes Resort and Spa in Orlando, FL

9500 Turkey Lake Rd • Orlando, FL 32819
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Entrance sign for Westgate Lakes Resort & Spa, surrounded by palm trees and a landscaped garden with colorful flowers.
Aerial view of a large resort complex with multiple pools, palm trees, and a circular building. Tennis courts are visible in the background.
Aerial view of a resort featuring a water park with colorful slides, a lazy river, lounge chairs, and surrounding multi-story buildings with red roofs.
Outdoor hotel pool with surrounding palm trees, lounge chairs, and a multi-story building in the background under a clear blue sky.
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About Westgate Lakes Resort & Spa

Overview

Westgate Lakes Resort and Spa offers a sophisticated, ideal place to stay in the heart of all the Orlando activity. With spacious and fully furnished villas, several outdoor heated pools and hot tubs, an award-winning restaurant, a relaxing on-site spa, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting Orlando, Florida.

up to 12 people

Good To Know

  • Minimum age to check in is 21.
  • Guests can enjoy seven heated outdoor pools and hot tubs.
  • On-site dining options include Drafts Sports Bar & Grill.
  • The Serenity Spa offers a range of treatments for relaxation.
  • Complimentary self-parking spaces are provided for guests. EV charging stations are available on the property.
  • Families can enjoy mini golf and sand volleyball courts on-site.
  • Spacious villas range from studios to four-bedroom units.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • SeaWorld Orlando is less than two miles away.
  • Universal Resort Orlando / Epic Universe is approximately 15-minute drive from the resort.
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Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Security Guard
  • Ice Machines
  • Fishing Deck/Pier
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Barbecue Grill(s)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • RV and Truck Parking
  • Snack Bar/Deli
  • Beach/pool sun loungers
  • Children's club (surcharge)
  • Electric car charging station
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Promotional Images (41)
People sitting and standing around an outdoor bar, engaging in conversation, with drinks on the counter. A family checks in at a hotel front desk, with a mural of a forest scene in the background. A round table is set for an event with a floral centerpiece, neatly arranged silverware, wine glasses, and yellow napkins. Chairs are covered and tied with gold bows. Elegant salon interior with two salon chairs, a large mirror, a manicure station, and decorative plants. Marble flooring features intricate designs. Warm lighting and a chandelier create a cozy atmosphere. Buffet counter with trays of assorted food, including sausages, pasta, vegetables, and more, under a glass cover.

Description

Check-In: 4:00pm Check-Out: 10:00am
Guests at the Westgate Lakes Resort & Spa enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Westgate Lakes Resort & Spa is situated within minutes of world-class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove, and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

This expansive resort boasts spacious villas with kitchenettes, offering the perfect blend of comfort and convenience. Thrill-seekers can dive into Treasure Cove Water Park, complete with water slides, a lazy river, and splash zones. Relaxation awaits at Serenity Spa, featuring rejuvenating treatments for total bliss. Other family-friendly include seven outdoor heated swimming pools, hot tubs, a fitness center, volleyball, basketball, and tennis courts, miniature golf, bicycle rentals, playgrounds, a game room, a lakeside marina & dock, paddle boats & kayaks, barbecue grills, and picnic area.

Dining options abound, from the lively Drafts Sports Bar & Grill to the quaint Sid’s Bistro. With pet-friendly options, and unmatched hospitality, Westgate Lakes Resort & Spa ensures a memorable stay for every guest.

Important Information:
  • Pet Policy A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.
  • Parking Information Complimentary self-parking spaces are provided for guests. EV charging stations are available on property.
  • Resort Fee: $25.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center.
  • Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present.


All fees mentioned are subject to change without prior notice, and applicable taxes.
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Westgate Lakes Resort & Spa Reviews

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jorgesA9733ZL
"the worst experience for a family."
TripAdvisor user rating 1.0 out of 5
Reviewed October 27, 2025 NEW
We stayed at this hotel for 3 nights and 4 days, where we attended a presentation as part of an online offer we booked. The positive aspects were the excellent location, the spacious rooms, and some of the facilities, which were comfortable. However, the negative part was a very unpleasant experience during the presentation, where a hotel employee named Carolina displayed discriminatory behavior, a lack of courtesy, unprofessional conduct, and mistreatment toward us as customers in an attempt to pressure us into purchasing a timeshare package. We believe that situations like this damage the image and reputation of Westgate Lakes Resort & Spa in Orlando, FL. For this reason, we would not recommend their services to other travelers. Unfortunately, it was one of the worst experiences we have had compared to other hotels in the area.
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colea217
"Worst Stay I’ve EVER Had…"
TripAdvisor user rating 1.0 out of 5
Reviewed October 21, 2025 NEW
We stayed at Westgate in Orlando, and from the minute we arrived, it was awful. We pulled up to wait for my mom who was checking us in — there were other cars parked there, so we didn’t think anything of it. A security guard started yelling at my stepdad, who was sitting with my 8-month-old sister on his lap. He told him to drive off with the baby on his lap or hand her to me in the passenger seat — both illegal. He then walked around, knocked on my window, made rude gestures, and muttered under his breath. Later, management reviewed footage and confirmed we did nothing wrong. When we got to our room, it was disgusting — piss stains on the sheets and a dirty tub. Then came the timeshare nightmare. They lured us in with a promise of Universal tickets for a 90-minute presentation. The time didn’t start until after a 2-hour breakfast, and they pressured us nonstop to put down $30,000. When we asked for written numbers to show an attorney, they refused. After nearly 2 hours, they said we wouldn’t get our tickets, disabled our room keys, and we ended up paying out of pocket instead. They also lied about how to get to Universal, sending us to the wrong park. Trash rooms, rude staff, shady timeshare scams — avoid Westgate Orlando at all costs.
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lbsurfer11
Miami Beach, Florida
"Carline provides amazing and exceptional service."
TripAdvisor user rating 5.0 out of 5
Reviewed October 20, 2025 NEW
I booked a trip for my family never having stayed at the Westgate before. I was unaware that it was a pet friendly hotel, which was my mistake for not researching. I have significant allergies and was initially presented with a room that most definitely had just been stayed in by a family with a dog. I contacted reception and they sent over housekeeping who could not be more sweet and accommodating. The housekeeping manager Carline also noticed the issue with the room and was immediately able to help me transfer to a different room. The new room I was transferred to appears to have been recently updated and was lovely accommodations for me and my family. I greatly appreciate service of this nature and would come back just due to the fact that the staff was so helpful and so understanding.
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590kileyk
"This place is a scam and disgusting"
TripAdvisor user rating 1.0 out of 5
Reviewed October 15, 2025 NEW
Place is an absolute dump. Dingy gross and disgusting. They don't tell you you have to "share a common space" with other strangers either and then will fight tooth and nail to refund you your money. You'd be better off sleeping in your car than here.
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Westgate Lakes Resort & Spa is located at 9500 Turkey Lake Rd • Orlando, FL 32819
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Frequently Asked Questions about Westgate Lakes Resort & Spa

What types of accommodations are available at Westgate Lakes Resort & Spa?

The resort offers a range of accommodations, from studios to four-bedroom villas, each equipped with modern amenities.

Is the resort pet-friendly?

Yes. Pets are welcome. A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Are there dining options on-site?

Yes, guests can dine at Drafts Sports Bar & Grill, among other on-site options.

Does the resort offer shuttle services to theme parks?

Guests may arrange transportation services (fees apply) with the resort concierge. There is no complimentary area shuttle or shuttle to the theme parks available.

What recreational activities are available at the resort?

Guests can enjoy mini golf, sand volleyball, boat rentals, and multiple swimming pools.

Is there a spa at the resort?

Yes, the Serenity Spa offers a variety of treatments for relaxation.

Does the resort have WiFi?

WiFi is available throughout the property.

Are there facilities for children?

Yes, the resort offers various family-friendly activities and amenities.

What are the check-in and check-out times?

Check-in is at 4 PM, and check-out is at 10 AM.

Is parking available at the resort?

Complimentary self-parking spaces are provided for guests. EV charging stations are available on property. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby the hotel?

Below are the top attractions near Westgate Lakes Resort and their approximate distances: Universal Orlando Resort / Epic Universe 4.4 miles Walt Disney World Resort 3.7 miles SeaWorld Orlando 1.9 miles ICON Park 3.3 miles International Drive (I-Drive) 3.4 miles Orlando International Premium Outlets 4.9 miles WonderWorks Orlando 3.3 miles Aquatica Orlando 2.8 miles Pointe Orlando 3.4 miles Dr. Phillips Center for the Performing Arts 11.8 miles

Are there any other mandatory charges?

Resort Fee Resort fee: $25.99 USD + tax. The resort fees include parking, the pools, miniature golf, boat/bike rentals, sports courts, the playground, and the fitness center. Incidental Deposit: A $50 USD credit card or $200 USD cash deposit, where accepted, is required at check-in for incidentals. Must have valid photo identification and cardholder must be present. All fees mentioned are subject to change without prior notice and applicable taxes.

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