The Willows Hotel in Chicago, IL

555 W Surf StChicago, IL 60657
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Situated just minutes from Lincoln Park, this European-style boutique hotel offers upscale accommodations in an ideal Chicago location. Guests can enjoy in-room flat-screen TVs, complimentary Wi-Fi, bathrobes, ultra-comfortable bedding and more. Amenities include free breakfast, afternoon cookies and 24-hour coffee and tea; as well as access to an off-site fitness center.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • A 100% smoke-free hotel.
  • Guestrooms include luxury bathrobes, a flat-screen TV, and mini-fridges.
  • Complimentary WiFi is available throughout the hotel.
  • Start your day with a free continental breakfast.
  • Self-parking is available for a $25/day fee. Fees are subject to change.

Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Fitness Facilities
  • Guest Laundry
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Concierge Services
  • Parking (surcharge)
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from The Willows Hotel
Check-In: 3:00pm Check-Out: 11:00am
Property Location
With a stay at The Willows Hotel in Chicago (Lincoln Park), you'll be convenient to Saint Joseph Hospital and Wrigley Field. This hotel is within close proximity of Advocate Illinois Masonic Medical Center and Briar Street Theatre.

Make yourself at home in one of the 55 air-conditioned guestrooms. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as concierge services, a fireplace in the lobby, and complimentary use of a nearby fitness facility.

A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self-parking (subject to charges) is available onsite.

Self-parking fee: USD 25 per night (in/out privileges)

Minimum check-in age is 21 years.

Tripster Customer Reviews

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TripAdvisor Reviews
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"Marathon trip to Chicago"
TripAdvisor user rating 5 out of 5
Reviewed October 17, 2019 NEW
I took my wife to Chicago as I was running the marathon. Whilst the hotel is not right by the start and finish, it is well placed for your loved ones to spectate as it runs past the road it is on at mile 6 and then again at mile9/10. The hotel it’s self is charming. The facade is gorgeous with stone work from the 1920’s and the rooms are simple but spacious. The staff are very helpful and knowledgeable ( we found Dan on reception a font of local knowledge and only too happy to help). It’s in a living neighbourhood so all the restaurants and bars are used by the locals and are cheaper than the more touristy places downtown, there is a very wide assortment of them. The train line is approx 10 minutes walk and buses 2 minutes. Really enjoyed staying here.
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Whitley Bay, United Kingdom
"A friendly hotel in a convenient location"
TripAdvisor user rating 5 out of 5
Reviewed October 16, 2019 NEW
The staff on Reception were excellent especially Dan and Juan who were on duty during our stay. They were very friendly and more than happy to help with any questions we had. The hotel was conveniently located for good bus services to Downtown. From the hotel we could easily explore the lakeside and Lincoln Park. It was also a comfortable walking distance to Wrigley Field. The complementary breakfast was a bonus and much better than we expected. There was a good choice of breakfast items. This included a microwave to heat up cereal and breakfast rolls. We were satisfied with all aspects of the hotel and plan to return in the future.
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"Great Find"
TripAdvisor user rating 5 out of 5
Reviewed October 15, 2019 NEW
I had to get to Chicago for an emergency and stay near a hospital. Checked a number of them and the folks at The Willows were terrific. Gave me a special rate and accommodated very early check-in. Couldn't swing a room for Saturday because of Chicago Marathon and all rooms booked, but they really did try. Great job especially by Dan and Juan. I'll stay there again!
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"Front Desk / Hotel"
TripAdvisor user rating 5 out of 5
Reviewed October 14, 2019 NEW
Dan from the front desk was so polite & nice. We both felt very comfortable / the rooms were very beautiful. It’s a older style building, with great architecture. Dan also recommended some great breakfast / dinner spots. We ate at Giordanos and it was delicious. We are trying “ yolk “ breakfast for tomorrow.
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Reykjavik, Iceland
"Cozy hotel in great location!"
TripAdvisor user rating 5 out of 5
Reviewed October 12, 2019 NEW
My then boyfriend, now husband, and I stayed there after our marriage ceremony at City Hall. We stayed for two nights in one of the rooms on the first floor. The room was big and spacious with a nice bathroom. Our window was facing towards the alley, where the trash was located so we did hear the garbage trucks one morning, but we were so tired that it didn´t really matter. I love that they use the big soap/shampoo/conditioner bottles instead of the small, wasteful ones. It all felt very homey, and the location is perfect. Walking distance to a bunch of nice cafes, and a Divvy bike station a little bit further down. Will be back next time we´re in town!
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Frequently Asked Questions about The Willows Hotel

How many rooms are at the hotel?
The hotel has 51 guestrooms and 4 suites.

Does the hotel offer a daily breakfast?
Yes. A complimentary continental breakfast is served daily.

Is WiFi available?
Yes. Guests may access the Internet free of charge.

Is parking offered?
Yes. Self-parking is available at $25/night with 24-hour in/out privileges. Fees may vary and are subject to change.

Can I request a smoking room or suite?
No. The hotel is 100% smoke-free.

Will my guestroom include a mini-fridge and/or microwave?
Guestrooms feature a mini-fridge as well as a mini-bar.

Do guestrooms include safes?

Is this hotel pet-friendly?

Can I request a rollaway bed and/or crib?
Cribs are available free of charge. Rollaway beds are not available.

What is the minimum age to check-in?
Guests must be 21 years of age to check-in.