The Ponce St. Augustine Hotel in Historic St. Augustine

The Ponce was very accommodating and upgraded me to a suite because it was available. The only thing that could’ve been better was the weather!

The overall stay was good. Check-in was very quick, and the front desk staff was excellent. We rented three rooms, which were ok, but the cleaning is poor, especially on the floors. The hotel has a very high level of humidity; the rooms have humidifiers to control it. They have a restaurant on site which was very convenient and the food and service was very good.

Wonderful stay at a slightly older hotel Very comfortable and accommodating! Much needed last minute stay Joel was amazing, very friendly, check in and out a breeze Will definitely stay again!! Thank you Joel!! Large pool and relaxing hot tub!!

Room was great and spacious and the staff was fantastic. We have stayed there many times before it was that Ponce and they did a fantastic job remodeling and rebranding it. We will definitely be back when we visit St. Augustine

If you are looking for a good place to stay while in St. Augustine, we can not recommend The Ponce enough. We recently took our first family vacation and stayed the weekend at the Ponce. On a basic level the hotel is perfect! It’s within 4-5 minutes of almost everything which made the entire experience so much more convenient. They have their own restaurant within the hotel as well which was such a nice accommodation. A lot of the places in the area are extremely busy with long wait times and difficult parking. Having the restaurant in the hotel made dining stress free. The restaurant is DELICIOUS. Our food was good quality food with excellent service. It was a semi-casual environment and it even has a full bar!! The pool is huge and completely enclosed with a privacy fence so you don’t have to worry about spectators. They have two “cabana” style structures on the pool deck and tables and chairs for comfort. They also have a super cozy couch set up with a Fire-pit coffee table in the middle for night time, and a hot tub! Our family really loved this amenity especially since it’s a smaller sized hotel so we were not overwhelmed by guests at the pool and were able to actually enjoy family time together. Now that….is just the basics. The best part about this hotel by far is the team that runs it !! When I say that they created a once in a lifetime experience for us….there is ZERO exaggeration there. The team at the Ponce worked hard to create a custom experience full of core memories for our family. They were in regular contact with us for days leading up to our trip. They hung personalized banners in our room with balloons and cards to help us celebrate our first family vacation and they took every opportunity possible to personalize our experience. Our room was incredibly clean and had EVERY amenity we could have asked for. For our family this was so much more than just a weekend trip….and we couldn’t have done that without the Ponce. If you are considering where to stay for your trip, we can not recommend The Ponce enough !! We will absolutely be back every year for our annual family vacation and we will continue to patron The Ponce. Thank you from the bottom of our hearts for a truly incredible experience and a core memory for a lifetime. Our family is forever grateful to your team for all your hard work and care. This right here is a hotel that is run by compassionate and hard working people who have your family in mind throughout your entire stay. What more could you ask for ??