Star Island Resort & Club in Kissimmee, FL

What is the minimum age required for check-in?

The reservation holder must be at least 21 years of age to check-in at this property. A valid, matching, government-issued ID and a credit card are required at check in.

Does Star Island Resort & Club charge a resort fee?

There is a daily resort fee of $15 per unit per day plus tax ($17.02). It includes complimentary wireless internet access, parking, use of the fitness center, tennis, basketball, miniature golf, putting green, driving range (free 8:30Am to 9:30AM), men's & women's locker rooms with saunas and private Jacuzzi, and sand volleyball. Resort Fee is taxed at 13.5%. All fees mentioned are subject to change without prior notice, and applicable taxes.

Does Star Island Resort & Club have a restaurant? A lounge? Café? Gift Shop?

There is not a full-fledged restaurant on-site. However, there is a snack shack located on-site, where guests can purchase you can purchase hamburgers, sandwiches, subs, chicken wings, chicken tenders, egg rolls, fries, salads, bagels with cream cheese, muffins, Danish, fresh fruit, ice cream, coffee, tea, etc. The snack shack hours are 8:00 am – 11:00 pm daily. There are 2 pool bars - one downstairs open from 11:00 am – 4:00 pm and one upstairs that is open at 4:00 pm. TGI Fridays is within walking distance and sits in front of the resort.

Do you charge for cribs or rollaways at Star Island Resort?

There is no charge for cribs, however, a rollaway bed is $10.00 per day. Fees are subject to change and applicable taxes.

What are the pool hours at Star Island Resort?

The pools are open from 7:00 am – 11:00 pm. Hours of operation are subject to change and weather conditions.

Is late check-in available at Star Island Resort?

All reservations are guaranteed so the guest may check-in any time after 4:00 pm. If you arrive before 4:00 pm and the room is available, the resort may allow check-in.

Does Star Island Resort & Club have shuttles to the theme parks or shopping malls?

The resort does not offer shuttle services to the theme parks or shopping malls. A concierge desk will be able to help you arrange your transportation. Fees apply.

Can guests receive packages while at Star Island Resort?

Yes, packages for guests can be sent to the resort. There is a handling fee of $3.00 for each package received by the resort. If a package is delivered during your stay, include the guest's name and reservation number. Be sure to call the hotel directly to obtain your hotel reservation number. Upon arrival, please call Ext. 6000 to verify your package has arrived and make arrangements for delivery. *Due to space limitations, the resort does not accept packages more than two weeks before arrival. Fees are subject to change and applicable taxes.

Does the resort have accessible amenities?

Yes, the resort provides amenities for those with accessibility needs. Accessible units, pool areas, public spaces and registrations are available. Should you have specific accessibility needs, please contact the resort directly prior to arriving. The hotel contact number is listed on your confirmation email and hotel voucher.

How close is Star Island Resort & Club to Walt Disney World®?

The resort is located just four miles from the entrance to Walt Disney World®, making it easy to reach the parks in minutes.

Does Star Island Resort & Club offer family activities?

Yes, the resort includes a game room, arcade, mini-golf, and a variety of family-friendly events and activities.

What is the smoking policy at the resort?

Star Island Resort & Club is a smoke-free resort. All rooms are non-smoking. Guests that smoke in the villas are charged a smoking fee of $250 to cover special cleaning.

Are the pools heated?

The pools are seasonally heated.