Star Island Resort & Club in Kissimmee, FL

How many condos/units are available at Star Island Resort?
There are a total of 466 units available at this property.

How many different buildings comprise your units?
Star Island Resort consists of 11 buildings.

How many floors constitute the buildings at Star Island Resort?
Most buildings have 3 floors and no elevators. There are 3 buildings that have 6 floors and elevators.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
There is not a full-fledged restaurant on-site. However, there is a snack shack located on-site, where guests can purchase you can purchase hamburgers, sandwiches, subs, chicken wings, chicken tenders, egg rolls, fries, salads, bagels with cream cheese, muffins, Danish, fresh fruit, ice cream, coffee, tea, etc. The snack shack hours are 8:00 am – 11:00 pm daily. We also have a hot dog cart poolside. There are 2 pool bars - one downstairs open from 11:00 am – 4:00 pm and one upstairs that is open at 4:00 pm. TGI Fridays is within walking distance and sits in front of the resort. Also, Flippers Pizza, the China Pearl, and TGI Fridays do deliveries to the resort.

Do you have a minimum age required for check-in at Star Island Resort?
Guests must be at least 21 years of age to check-in at this property.

Do you charge any resort fees at Star Island Resort?
There is a daily resort fee of $12.50 per unit per day plus tax. However, daily housekeeping is not included in the rate. Guests can purchase housekeeping if they want to and the charge is per day. The Mini Suite & 1 bedroom Villa is $20 and the 3 Bedroom Villa is $35.

We also require a $200 refundable security/incidental credit card hold deposit at check. This is a credit card hold. This deposit is for charging incidentals items to your room account. (If you choose to use a bank debit/credit card that are attached to a checking account, please be aware that a hold will be placed on the account for the anticipated dollar amount of the stay including incidentals through your date of departure. Funds will not be released for 72 business hours from the date of departure or longer at the discretion of your bank). This deposit may be applied towards your final payment.

Do you charge for cribs or rollaways at Star Island Resort?
There is not a charge for cribs and the charge for rollways is $10.00 per day.

What are the pool hours at Star Island Resort?
The pools are open from 8:00 am – 11:00 pm.

Is late check-in available at Star Island Resort?
All reservations are guaranteed so the guest may check-in any time after 4:00 pm. If they arrive before 4:00 pm and the room is available we will let the guest check in.

Do you have shuttles to the theme parks or shopping malls?
We do not offer complimentary shuttle service to the theme parks. However, shuttle service may be arranged through the guest service desk for a fee. We do offer complimentary shuttle service to the Lake Buena Vista factory Outlet. They pick up at the resort at 11:15 am daily and have 4 return times the rest of the day.