Sheraton Universal Hotel in Universal City, CA

333 Universal Hollywood DriveUniversal City, CA 91608
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Known as the “Hotel of the Stars,” the iconic Sheraton Universal Hollywood Hotel rolls out the red carpet for its guests. A friendly staff compliments the lively and modern atmosphere, where you can take a dip in a newly renovated pool, lounge in a cabana and relax in upscale rooms with upgrades like balconies with views of the Hollywood hills. Ideal for business and leisure travelers alike.

Good To Know

from Ashley, one of our Universal City Travel Experts
  • The hotel pool was recently renovated to include private cabanas and outdoor furniture.
  • Bring your pets along for the trip at this pet-friendly hotel.
  • The fitness center is open from 5:00 am to 10:00 pm daily.
  • Self-parking is available for $28/day, Valet for $38/day.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Porter/Bellman
  • Airport Transportation (surcharge)
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from Sheraton Universal Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
With a stay at Sheraton Universal Hotel in Universal City, you'll be minutes from Universal Studios Hollywood® and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the 451 air-conditioned rooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms. Self-parking (subject to charges) is available onsite.

• Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
• Buffet breakfast fee, from 34 USD, Full American breakfast, fee from 25 USD, Grab-n-Go Breakfast, fee from 10 USD
• Airport Shuttle fee: USD 24 per person
• Self-parking fee: USD 30 per night (in/out privileges)
• Valet parking fee: USD 45 per day (in/out privileges)
• Pet fee: USD 75 non-refundable, one pet per room weighing up to 40 lbs (pet cannot be left alone in the room)

Tripster Customer Reviews

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TripAdvisor Reviews
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Betsy R
"Wonderful Stay"
TripAdvisor user rating 5 out of 5
Reviewed May 19, 2019 NEW
This hotel was clean and comfortable. Beds were very comfortable with lots of pillows, room was on the small side. Shuttle service every 20 minutes to Universal or just a short walk up the hill. Picture is the view from our room.
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"Great location to visit Universal Studio and Beverlyhill"
TripAdvisor user rating 3 out of 5
Reviewed May 17, 2019 NEW
Room is kind of small but very close to Universal Studio and other attractions. Check in and check out are good. We requested to have early check in and they're able to accommodate that for us. Restaurant have good menu for lunch. Overall is OK.
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San Francisco, California
"Great location"
TripAdvisor user rating 4 out of 5
Reviewed May 15, 2019 NEW
We visited Universal Studios and chose this as it was very near. The location is great parking in line with the other local hotels at $30 per day self park (on site). The room had all the basics for your stay but lacked any extra zing as you might expect from a large group.
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Maidenhead, United Kingdom
"Great location "
TripAdvisor user rating 5 out of 5
Reviewed May 13, 2019 NEW
We chose this hotel as taking part in the 5k universal run. The hotel was excellent on cleanliness, location fantastic, shuttle bus to the studios is a god send, but not a necessity as it is genuinely a short walk away. The beds are amazingly comfortable. Now for the negatives. Paid for 2 adults & 1 child in a room, didn’t realise in order for a child to stay in the said room, you have to pay an extra $25 a day on arrival for the privilege, car parking is also $30 a day, so all in all a lovely hotel, in fact almost a perfect, except for the hidden costs involved.
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Cincinnati, Ohio
"Location Location Location"
TripAdvisor user rating 4 out of 5
Reviewed May 10, 2019 NEW
This is a fine hotel.... its being updated as I write. The service was impeccable in the bar, the restaurant and for the room. The Bell Desk Gentlemen were super helpful. Front desk seemed a little “out of sync” but they were very friendly - message just didn’t get passed on to call me when our room was ready..... As a definitely mid lifer, this Sheraton reminded me of the one that was near my hometown.... we stayed on the Lanai level and the rooms are a little “old school” sized but they’ve been modernized and are being modernized again. They need a few more outlets but I travel with “multi outlet plug ins so we were fine. Bathroom was fantastic. Honestly, lots of effort going into it and I would stay here again if I visit Hollywood/Getty/Universal and the area again.
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Frequently Asked Questions about Sheraton Universal Hotel

Is this hotel pet-friendly?
Yes. The pet policy is as follows:

  • Dogs weighing up to 40 pounds are welcome at our hotel
  • One pet per hotel room; pet cannot be left alone in room
  • Pet must be registered and a waiver must be signed at check-in
  • Credit card on file required
  • $75 USD non-refundable cleaning/sanitizing fee

Can I request a smoking room?
No. This is a 100% non-smoking hotel.

Does the hotel offer parking?
Yes. Self-parking is available for $30/day and valet parking is offered for $45/day.

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?

Does the hotel have WiFi access? 

Does the hotel have an airport shuttle?
Yes. Guests can reserve a seat on the airport shuttle for an additional fee of $24 per person.

Is there a pool at the hotel?
Yes. The hotel has an outdoor pool.

Does the hotel offer a complimentary breakfast?
No, however, guests can purchase breakfast for the following costs:

  • Buffet Breakfast fee, from 34 USD
  • Full American breakfast, fee from 25 USD
  • Grab-n-Go breakfast, fee from 10 USD