4.6 (11,501 Reviews)

Sheraton Universal Hotel Universal City, CA

333 Universal Hollywood Drive • Universal City, CA 91608
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Hotel exterior at night.
Attractions nearby Sheraton Universal.
Outdoor pool with sun loungers and cabanas.
One king bed, bedside lamps, TV, and seating area in a guest room.
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Overview

This 4-star Hollywood Hills hotel is just steps away from Universal Studios Hollywood theme park and offers a free park shuttle. Sheraton Universal Hotel is close to Metro’s red line and conveniently located near LA’s top attractions like the Hollywood Walk of Fame, Hollywood Bowl, and more. Amenities include free WiFi, an outdoor pool and a fitness center.

up to 6 people

Good To Know

  • Minimum age to check in is 18.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • The fitness center is open daily.
  • Floor-to-ceiling windows from rooms provide stunning views of the San Fernando Valley and Hollywood Hills from select rooms.
  • Self-parking and valet parking are available. Hourly parking rates are also available.
  • EV charging station is also available on site.
  • Universal Studios Hollywood is approximately 0.3 mile from the hotel.
  • Free shuttle to Universal Studios Hollywood theme park is available. Please inquire at the Front Desk for details.
  • Be dazzled with a 270° view of Hollywood from the 20 foot windows of the rooftop Starview Room.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Porter/Bellman
  • Airport Transportation (surcharge)
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Electric car charging station
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Sheraton Universal Hotel in Universal City, you'll be minutes from Universal Studios Hollywood and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the air-conditioned rooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms. Self-parking (subject to charges) is available onsite.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

On-Site Parking: Daily parking rate is $47 + tax, while the hourly rate is $10 + tax. Valet parking is charged at $50 + tax daily. Electric car charging can be added for an additional $15 fee. $65 + tax. Parking fee plus 10% tax.

Pets Policy: Pets are welcome. A non-refundable pet fee per stay of USD 125 + tax is required upon arrival. The cleaning fee is USD 125 + tax for one to six nights and USD 275+ tax for seven to fourteen nights. Only 1 pet with a maximum weight of 40 lbs is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Charges & Fees: This hotel charges an extra person fee per room, per night. A convention/tourism fee is added to your booking.
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Promotional Images (62)
Hotel exterior. Hotel lobby. Lobby lounge at the hotel. Lobby seating area. Lounge / Dining area.
Customer Photos (1)
Sheraton Universal Hotel photo submitted by Lynsey Ash
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Sheraton Universal Hotel Reviews

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A5841SDjohnd
"bad food :("
TripAdvisor user rating 1 out of 5
Reviewed June 30, 2025 NEW
The food was terrible for me. My friends had okay food though. I think they were trying to poison me, but I could also just be reacting this way due to past trauma…
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OnAir293146
"A Memorable Stay with fantastic Service!"
TripAdvisor user rating 5 out of 5
Reviewed June 28, 2025 NEW
Myself, Damian Fernando, my wife, and our daughter visited LA and stayed at the Sheraton Universal from June 22nd to June 25th. We had a wonderful time at the propery. Right from the start, we were warmly welcomed by Dai at the concierge desk. He was very friendly and nice person which really made a great first impression. Dai’s kindness and helpful advice made our stay even better, and we’re very thankful for his support and advice. We also spent time at the Club Lounge and were very happy with the service from Helen and Linda. They were both were friendly, caring, and always greeted us with a smile. Their kindness made us feel very comfortable. The hotel is clean, in a great location near Universal Studios, . But what really made our stay special was the amazing customer service. We would love to come back when visiting Los Angeles next.
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I6709HGnickc
"Hotel staff"
TripAdvisor user rating 5 out of 5
Reviewed June 28, 2025 NEW
Room was very nice and being close to universal made the experience better. What really stood out about the hotel was the assistance from the staff. Mostfa and his staff at the valet made our arrival to the hotel great. His positive attitude and goal to make sure our family had a great start to our vacation was really noticed. He really did a great job at making us feel welcome and getting us and our luggage and room set setup as fast as possible so we could enjoy our day at the park.
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analS9408QP
"Súper service"
TripAdvisor user rating 5 out of 5
Reviewed June 27, 2025 NEW
Matthew and Sandra did an amazing job in the lounge ! They were really helpful and kind. They make sure we had everything we need
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veronicapH4515BK
"Wonderful stay"
TripAdvisor user rating 5 out of 5
Reviewed June 24, 2025 NEW
Stayed here one night to go to Universal with my family and had a wonderful experience. The valet team was exceptional; Jordy was especially helpful and friendly.
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Sheraton Universal Hotel is located at 333 Universal Hollywood Drive • Universal City, CA 91608
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Frequently Asked Questions about Sheraton Universal Hotel

Is the hotel pet-friendly?

Pets are welcome. A non-refundable pet fee per stay of USD 125 + tax is required upon arrival. The cleaning fee is USD 125 + tax for one to six nights and USD 275 + tax for seven to fourteen nights. Only 1 pet with a maximum weight of 40 lbs is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Can I request a smoking room?

No. This is a 100% non-smoking hotel.

Does the hotel offer parking?

Yes. The daily parking rate is $47 + tax, while the hourly rate is $10 + tax. Valet parking is charged at $50 + tax daily. Electric car charging can be added for an additional $15 fee. $65 + tax. Parking fee plus 10% tax.

Will my room have a safe?

Yes. All rooms come with a safe.

Will my room have a microwave and/or mini-fridge?

Mini refrigerators are included in each room.

Does the hotel have WiFi access?

Yes, WiFi access is complimentary to all registered guests.

Is there a pool?

Yes. The hotel has an outdoor pool. The pool is currently being renovated with estimated completion in mid-January 2023. An alternative pool is available within walking distance. Please inquire at the Front Desk.

Does the hotel offer a complimentary breakfast?

No, however, guests can purchase breakfast at the restaurant on the property.

Is there a resort fee?

No, the property does not require a resort fee.

Is the hotel accessible? What accessible amenities are available?

The hotel is accessible. Accessible features include elevators, a pool lift, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is Universal Studios Hollywood from Sheraton Universal Hotel?

Universal Studios Hollywood is approximately 0.3 miles from the hotel.

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