4.6 (11,501 Reviews)

Sheraton Kauai Coconut Beach Resort in Kapaa, HI

650 Aleka Loop • Kapaa, HI 96746
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Outdoor seating arrangement on a grassy area by the ocean, with scattered wooden tables and chairs under a blue sky with clouds and tall palm trees.
Outdoor dining area with round tables covered in white tablecloths and decorated with flowers, overlooking a grassy lawn and ocean.
A beachfront resort at sunset, featuring a pool, palm trees, red umbrellas, and a vibrant sky with clouds.
A hotel room with two beds, a flat-screen TV, a desk, and a seating area. The room has wooden floors and a balcony with a view of the ocean.
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Sheraton Kauai Coconut Beach Resort - Kapaa, HI Logo
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Overview

Sheraton Kauai Coconut Beach Resort is a beachfront retreat near some of Kapaa's top attractions such as Smith's Tropical Paradise and Wailua Falls. the hotel offers free high-speed WiFi, zero-edge infinity pool, on-site restaurants, and rooms with private lanais and mini-refrigerators. Experience the local culture with crafted activities such as Hula, Lei Making, live entertainment, 'Ohana activities, and more.

up to 4 people

Good To Know

  • Minimum age to check in is 18.
  • WiFi is included in the resort fee.
  • Amenities on-site include restaurants, poolside bar, outdoor zero-edge infinity pool, whirlpool, fitness center, meeting space, and gift shop.
  • Rooms are equipped with private lanais, mini-fridges, and coffee makers.
  • Located 10 miles from Wailua Falls.
  • About a 6-minute drive to Smith's Tropical Paradise.
  • Lihue Airport is 6.4 miles away from the resort.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Ice Machines
  • Beachfront
  • Airport Transportation (surcharge)
  • Valet Parking
  • Car Rental on Property
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Smoke-free Property
  • Shuttle Services - Limited (surcharge)
  • Snack Bar/Deli
  • Fitness Facilities (24 Hours)
  • Beach/pool towels
  • Swimming Pool
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Description

Check-In: 4:00pm Check-Out: 11:00am
Nestled amidst the stunning scenery of Kauai's mountains and ocean, Sheraton Kauai Coconut Beach Resort offers a memorable retreat on Garden Island. Conveniently located near Smith's Tropical Paradise and Wailua Falls, the resort ensures an enjoyable stay for all guests.

Guests can relax in the beachfront setting, with each room equipped with complimentary high-speed WiFi, mini-refrigerators, and private lanais. The infinity-edge pool offers separate areas for adults and children, surrounded by oceanfront lounges, a casual bar, and fire pits. Other resort amenities include a 24-hour fitness center, meeting spaces, gift shop, convenience store, and guest laundry facilities.

Dining options include The Crooked Surf Bar and Restaurant or Moa Moa Hawaiian Fish House, both reflecting the welcoming aloha spirit. For those seeking adventure, downtown Kapaa and Wailua County Golf Course are easily accessible.

Important Information
  • Parking: On-site self-parking is offered for USD 20 per day, while valet parking is available for USD 30 per day.
  • Pet Policy: Pets not allowed. ADA-defined animals are accepted.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (22)
Two lounge chairs under a red umbrella on a sandy beach by the ocean, with a partly cloudy sky overhead. Three dancers in traditional Hawaiian outfits perform outdoors, wearing grass skirts and floral leis, with palm trees in the background. Hotel room with a king-sized bed, wall art, TV, and a balcony with a view. Room includes a desk, armchairs, and ambient lighting. Hotel room with a large bed, two chairs, and a view of the ocean through the open balcony doors. The decor features a wave mural and turquoise accents. A cozy room with wooden shutters, a turquoise chair with a floral cushion, and an open door leading to a balcony with two chairs and lush greenery outside.
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Sheraton Kauai Coconut Beach Resort Reviews

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538williamjm
"Most excellent welcome"
TripAdvisor user rating 5.0 out of 5
Reviewed September 08, 2025 NEW
This Sheraton stands out for many reasons, but the primary thin is the professionalism, helpfulness, and incredible warmth and service of their staff. Our experience with Micah at reception, in particular, began our stay in the best of possible ways. His knowledge and genuinely friendly welcome created an environment of trust and true aloha. We had stayed here when it was the Courtyard, the Sheraton experience was above and beyond any previous stay, and although our stay this time was short there is no doubt we will be back--and hopefully have Micah to welcome us again!!!
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lilrox724
"Excellent Stay, but if beach is priority, look elsewhere"
TripAdvisor user rating 4.0 out of 5
Reviewed September 02, 2025 NEW
Overall, we had a great stay. Location: nice location, close to the airport (about 12 min) you'll see a lot of airline staff stay there. It's beachfront, but dont plan on going in the water. They have some chairs and hammocks to sit in to relax on the beach, though. There is a Longs Drugs (cvs) walking distance from the hotel as well as a walking path to the Coconut Marketplace that has food and shops. Also close to McDonalds and other food options. Front desk: pleasant interaction w them. Was quick and efficient to get to our room. They have bands, which makes it easy to not lose your room key. Breakfast: As we have marriott status, we got the basic breakfast complimentary, which was sufficient for us. It included pastries, fruit, and cold foods. What made it awesome was the made to order omelets. (You can upgrade to the full buffet that has more hot options for an additional fee). The Kids menu was $10 and was excellent and enough food for a young one. Pool: Pool is nice. It's small but didn't feel crowded. With the jetlag, grabbing pool chairs was not an issue. They also had some outdoor games on the lawn we utilized now. Resort fee: includes parking, rentals for bikes, beach chairs/umbrellas for when u go off property. They do have the hula and ukulele lessons offered 2x/ wk. Laundry: they do have a few laundry machines. Old school ones. $4 each, but it does the job. Room: we had an Oceanview room. Balcony is tiny but still able to sit outside. It had nice decor and housekeeping is every day. The only thing I'd say can use some love is the bathroom tub. Coffee shop in the lobby: AWESOME! STAFF IS EXCELLENT! They have an ube macnut latte to die for. Surprisingly, I couldn't find that flavor anywhere else on the island. Only wish it was open longer. It closes early.
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hellabellaa
Honolulu, Oahu, Hawaii
"Disappointing Birthday Trip"
TripAdvisor user rating 2.0 out of 5
Reviewed September 01, 2025 NEW
I wanted to give this resort a chance even though some of the reviews did mention some concerning issues. In particular, another review mentioned that this hotel is not a good place to celebrate a special occasion. I wholeheartedly agree with this statement as I informed the hotel / front desk that I would be celebrating my birthday and I even inquired about any special welcome amenities. Not once did any staff member wish me a happy birthday at anytime during my 3 day stay. As for the rooms- they’re small and run down, the AC does not turn off all the way, and the “ocean view” room I booked should really just be considered a partial ocean view. Also, this hotel does not take good care of any Marriott loyalty members, and I was not offered any sort of upgrade not even a paid one. The hand towel hook was falling off the wall, and would fall onto the sink every time we left the room. In addition, the hallways outside my room were always dirty and trash(rotten fruit that smelled) was left outside a neighboring room during the ENTIRE weekend. I had to pass by the rotten fruit plate anytime I went to leave my room. The pool area is nice, but always crowded and it’s difficult to find a chair. The furniture/ chairs themselves are dilapidated- I hurt my wrist when a screw came out of a pool chair while I was turning around. This is very dangerous, and if I weighed more this could’ve been a really bad accident, the whole right side of the chair came loose. As for the staff- the server I had my first morning there (8/30) for the breakfast buffet was rude. She asked if my family had vouchers for the breakfast, and made it seem like we should not be eating there. I reassured her that upon check in, the front desk agent told us we had free breakfast for 2 guests, and that I would just pay the difference for a third. She still insisted that I show her a voucher and even left to go find one to show me even though I told her I’m a Bonvoy Gold member. She responded by saying “oh you’re gold and not titanium?” This was very offensive, and I did not appreciate her tone. I also noticed that she did not ask other guests that were siting near us for their vouchers. It’s almost as if she assumed we snuck into the buffet or something. Very odd Overall, the 2 stars are simply for the location and the outside areas of the hotel. The service is lacking, and is not up to Marriott standard. Disappointing
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Skiingnancers55
"Excellent experience on Kauai"
TripAdvisor user rating 5.0 out of 5
Reviewed August 30, 2025 NEW
This is a beautifully set hotel on the beach. The staff could not have been any friendlier or attentive. Excellent food and drinks! We will be back!
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850austenw
"Hawaiian Disaster"
TripAdvisor user rating 1.0 out of 5
Reviewed August 28, 2025 NEW
The location and view are beautiful, but this was nowhere near the 4-star experience advertised. What we got felt closer to a Motel 8 level of care — only at luxury pricing. Room & Maintenance: Our shower was clogged and never fixed, the A/C never cooled the room below 74° even at night, the Wi-Fi was too slow to use, and the TV didn’t work. We waited hours just to have the A/C looked at, and ultimately gave up reporting further issues because we didn’t want to spend our entire trip dealing with maintenance. Safety & Staff Conduct: The most disturbing part was an interaction with one of the hotel engineers. When we asked him to fix the A/C, he laughed in our faces, refused to leave the room when told to multiple times, and created a genuinely unsafe and frightening environment. Management assured us it would be “handled,” yet we saw him working on the property days later. This left us feeling completely unprotected and unsafe for the rest of our stay. Dining & Service: The Crooked Surf restaurant had extremely rude service. One server snapped “WHAT DO YOU WANT?” at me when I politely greeted her. Another refused to serve us at 9:15 p.m. even though the kitchen was open until 10. Bartenders were fine, but the servers were consistently unprofessional. At Fire Hen, the menu was stripped down to two items, and most of the week they were even out of chicken tenders, leaving only one item available. The food overall was basic fried bar food — certainly not worth the resort pricing. Overall: While the location itself is nice and felt safe from a crime standpoint, the resort’s staff behavior, lack of accountability, unresolved maintenance problems, and poor dining options put a major stain on our stay. These aren’t isolated issues — reviews for months have mentioned the same problems, and management clearly isn’t addressing them. For anyone considering this hotel: be aware that you’re paying 4-star rates for 1- to 2-star service and a potentially unsafe environment. I cannot recommend staying here.
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Sheraton Kauai Coconut Beach Resort is located at 650 Aleka Loop • Kapaa, HI 96746
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Frequently Asked Questions about Sheraton Kauai Coconut Beach Resort

What is the minimum age to check in?

The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Sheraton Kauai Coconut Beach Resort pet-friendly?

Pets are not allowed. ADA-defined service animals are accepted.

Is parking available?

On-site self-parking is offered for USD 20 per day, while valet parking is available for USD 30 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check-in and check-out?

Check-in time starts at 3:00 PM and check-out is until 11:00 AM.

Can I reserve a smoking room?

No. This property is 100% smoke-free. Guests caught violating this policy are subject to a fee at the hotel management’s discretion.

Does the resort have WiFi?

Yes, in-room WiFi is included in the resort fee.

Does the property serve a complimentary breakfast?

No, however, guests may purchase breakfast from the restaurant onsite.

Does the property have a pool?

Yes, this property has an outdoor, zero-edge infinity pool with ocean views and a whirlpool.

Does the property offer a shuttle service?

Yes. A one-way shuttle service with Speedi Shuttle is available for USD 17.72. A reservation is required; contact the resort or Speedi for more information. All fees mentioned are subject to change without prior notice and applicable taxes.

Is there a resort fee at Sheraton Kauai Coconut Beach Resort?

A daily resort fee of USD 40 will be collected upon arrival. This fee includes the following: Welcome arrival experience for two guests per stay. Includes a welcome drink and an arrival Lei Daily 2-hour Cruiser bike rental with baskets for two guests Beach chair and umbrella rental for two guests Daily Resort Activities (one hour Morning Yoga, Lawn Games, one hour Hula Lessons, one hour Ukulele Lessons, one hour Lei Making Classes, etc.) for two guests Daily Action Camera rental (24h) with accessories and equipment Daily enhanced high-speed internet access Bonvoy Elite Amenity (Gold members and above) – Daily $5 Food and beverage credit *All fees mentioned are subject to change without prior notice and applicable taxes.

Are there any additional charges besides room and tax?

This hotel charges an extra person fee per room, per night.

Is the hotel accessible? What accessible amenities are available?

The hotel is accessible. Accessible features include elevators, accessible parking, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is Sheraton Kauai Coconut Beach Resort from Wailua Falls?

Wailua Falls is 10 miles away from the property.

How far is Sheraton Kauai Coconut Beach Resort from Smith's Tropical Paradise?

Smith's Tropical Paradise is 2 miles away from the property.

Is there a nearby airport(s)?

Lihue Airport is 6.4 miles away from the property.

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