Rosen Inn at Pointe Orlando in Orlando, FL

Stayed 18th July for ten nights. First impressions were not great, hotel seemed dated and not very nice. First impressions can definitely be wrong! This hotel is a great base for Universal parks and seaworld, staff are friendly, rooms clean with a daily service and breakfast was excellent. Pools are lovely and relatively quiet, there is a 24hr shop which is really handy, and location really central on international drive. Great stay here, would definitely recommend. Thankyou Rosen inn for a great stay!

Very disappointed, that I didn’t get my refund back. To a room that we didn’t stay in. I can’t believe that that they are so hard up on money. I will not use them ever. Not even willing to work something out! This made my stay very stressful. I accidentally booked two rooms for the same day. Didn’t find out till check in. Its was just my husband and I. I booked this through hotel tonight they weren’t any help at all.! No longer going to use them.

Beds made every day (even though I did it, my hospital corners clearly weren't right 🤣) and the towels changed. Walgreens across the road, perfect for any odds and ends you've forgotten/need! There's also Subway and Dominios, as well as Millers Ale House. A five minute walk away is Icon Park, and restaurants such as Bahama Breeze (LOVE!) and Senor Frogs (AWFUL 🤢) I-ride stop is 18. Room initially looks clean, but it was quite dusty in places, particularly the lamp/back of the bedside table We were in 1227, so facing the I4 - the noise isn't bad, it's not disturbed any of us, although I imagine if you're a super light sleeper you may find the background "hum" annoying. The laundry room is absolute carnage in the evening! I managed to get a wash on, and then into a dryer. (And if the person who removed my wet washing from the dryer should read this, I hope the dryer shrunk your knickers!! 😡🤣) I would recommend getting up super early (I'm talking 5.30/6am and doing it. Wash takes 30min, dryer takes 1 hour). The token system is a joke, especially when 2 of the machines broke amd the reception desk couldn't refund them (I believe it's an outside company who run the machines). I would recommend taking a colour catcher so you can bung everything into one wash! This ain't the place to be separating your lights and darks! 🤣 Buses to Universal? How anyone manages to book these is beyond us! We were passing at 6.50am and my husband noticed the guy sat there so asked I'd he could book in for the following day. The guy got so angry at him for asking before 7am, and the fact we wanted 10seats baffled him, he asked how my husband expected him to sort this when they had 2 other hotels to serve, and the 1st bus was already full so he couldn't book the last few places for us!! I had to walk away 😳😡🤣 I'd like to know how the first bus was already booked when you can't make a booking before 7am?! 🤷🏼‍♀️🤣 We used Lyft the whole time, and would recommend! Checkout - it's 11am. We asked for late checkout as our airport transfer wasn't until 2.30pm (flight is at 6pm). Its $50 per room. We decided we'd split the cost and bung all suitcases in one room so we could have a morning at a park. We were told by reception to come down and request on the day of checkout at 7am, which my brother in law did, only to be told there weren't any late checkouts available today, and we needed to be out by 11. We asked about a luggage store, but were told there wasn't one, so before 3 hours at the airport, we now have 3 hours just sat at the hotel! 🙄😡 (we've since been told by others there is one, located next to reception). Pools were clean, plenty of towels. There is the Lite Bite shop, which is great for snacks etc, although is more expensive, so you may prefer to pop across to Walgreens! There's also a gift shop which has a Starbucks counter - perfect for those early starts! We had the hotel breakfast a couple of days and it's perfectly fine, all up can eat! We didn't go for the evening, but what we saw looked good. Restaurant staff were lovely! It's not the worst hotel I've stayed at, so if you're coming here, don't worry (it's budget, dont expect The Ritz!) Are there better hotels out there? Sure! But as a base to shower/sleep this was fine!

Always stay at this hotel as it’s in a very central location between Disney and universal studios, provides a shuttle to universal but you have to book. Staff in the restaurant are lovely and loads of food to select from. Rooms are comfy and contain a mini fridge, coffee maker and hair dryer which is handy plenty of pool space as there are 3 to choose from. Actually stayed here April 2024 but doesn’t go back that far

Great VALUE - SAFE/CLEAN We only stayed one night, but the location is great, a lot of walkable activities and restaurants. There is a small convience store on site, also a bar and resturant. Washer and Dryers on floor 4 of every bldg. Huge complex great for large groups with buses. Plenty of FREE parking. Security patrols the complex. Beautiful setting. This hotel is established but the necessary upgrades have been made. We would stay here again.