Rosen Inn at Pointe Orlando in Orlando, FL

Loved my time staying at the Rosen inn at pointe Orlando. Speedy check in. Nice big spacious room and close to lobby and pool and nice and quiet and relaxing. All the staff and I mean all the staff fabulous smiling faces and friendly and big shout out to Randy who was my favourite. Housekeeping everyday and they do amazing job. Loads of onsite amenities. Restaurant with beautiful food and different everyday. Starbucks on site. 24 hour bar. Free shuttle to universal parks. I can’t recommend this property enough. Thankyou to everyone at Rosen Inn and RIP to Mr Rosen.

I had stayed on International Drive, twice before, once in 2017 and the second time in 2018, both times we had stayed in the Wyndham Orlando on Intl Dv, but when booking this 2024 trip we were informed that the Wyndham now charged daily parking as well as the dreaded daily resort fee, we were then offered the Rosen Inn at Pointe as they charged neither fees and it was excellent advice as the Rosen was the perfect hotel for our Orlando stay. Unlike the Wyndham, the Rosen was situated at the optimum position for International Drive, with everything you would need within walking distance. The check-in was smooth and efficient, and the rooms were clean and well-equipped, yes the rooms could do with an ‘update’ but the room rates and the lack of any additional fees is a ‘trade-off’ I was happy to make. Our room had two queen-double beds, very comfortable, a fridge, a microwave, a coffee machine and a large flat-screen TV, housekeeping was efficient and punctual, the parking was plentiful and the coffee shop and 24-hour shop nicely complimented the hotel facilities, I even found time to use two of the three pools which were again with a good source of poolside chairs and free towels. Our time in Orlando was broken up by a four-day trip to Miami so we stayed at the Rosen twice on either side of the Miami trip and the hotel definitely exceeded our expectations and we would absolutely return.

Stayed at this hotel in November 2024 and left after one night due to a number of issues. The main one was cockroaches that were in the sink, and in the bath/shower. Other issues included a broken safe which kept sounding an alarm, room had a weird smell (a bit like cat's pee), and the door lock was dodgy. To be fair to the staff, they were friendly and I have been refunded for my bad stay, it was supposed to be a 12 nigh stay but due to the issues I checked out after the first night. So to summarise, polite and friendly staff but a poor hotel experience overall.

Customer service is poor. They’ll advise you can have late check out till 3pm when you check in, but when trying to arrange they change it to 12pm. The rooms, in fact the whole hotel, is very dated. The doors fit poorly and you’ll constantly hear traffic from either the freeway behind the hotel, or international drive at the front. Our room frequently smelt of marijuana despite neither of us taking it. The only redeeming feature of the hotel is the location, and the housekeeping staff who do a great job.

Stayed here with family in separate but very similar rooms from the 4th through to the 14th of November, and it was a very pleasant stay. The staff were always helpful and polite. The room service were brilliant, always leaving the room with fresh towels each day and keeping things tidy. I really liked the manually controlled air conditioning in the room, especially to have it on before going to bed (I've always slept better when it's cold), so I'd crank it all the way down a little while before bed and it would help me get to sleep. Another nice touch is the fridge and microwave. They're always handy. Really loved that the pools were available to use in the evenings and night time after a long day out in the Disney parks. Most days they closed about 11pm, and being Orlando, it's still warm at that time so it's just really nice to go for a swim late. Just take note, that at the time of making this review, one pool is closed due to the renovation / construction going on in the middle building, but the other two were good. They're fenced all the way round, so no worries about alligators getting in there =P Another very nice addition to the pool areas are the trolleys full of towels close to the pools, so you don't even need to take your own with you if you don't want to. Really thoughtful idea that is fair play, thank you. Onto a few minor gripes. The smoke alarm in the room kept intermittently flashing throughout the night, and it was bright enough to cause disturbance. Had to go out and buy cheap electrical tape just to cover the damn light. Shouldn't have had to do that... The coffee maker was rubbish for boiling hot water. First one I used slowly leaked, so asked to have it replaced, and the staff were great to replace it very fast, but the second one was stupidly slow at boiling small amounts of water. A little energy efficient kettle would be a lot better there. The room could do with having a small freezer compartment in the fridge for storing some ice cream. And lastly, I clearly had missed the bit in the fine print about having to check out by 11am, even if the shuttle to the airport is an about two hours later, because the room keys are electronic, and when I went out to refill my water bottle in the shop, I returned to a locked room. I went to the front desk and spoke with staff who told me about all of this, and were understanding enough not to charge me for staying late and opened the room so I could get all my stuff. Again, cheers for that, because the charge wouldn't have been a cheap one. Best wishes.