Hilton Los Angeles/Universal City in Universal City, CA

555 Universal Hollywood DrUniversal City, CA 91608
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This AAA 4 Diamond Hilton Universal City hotel is steps away from Universal Studios and City Walk, with a complimentary shuttle to Universal Studios available daily. Upscale rooms have unobstructed views of the Hollywood Hills, and amenities like custom beds, mini-fridges, flat screens TVs, and free Wi-Fi. Conveniences also include an on-site restaurant, lounge and coffee shop.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Express Checkout
  • Gift Shop
  • Guest Laundry
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Complimentary Newspapers
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Fitness Facilities (24 Hours)
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from Hilton Los Angeles/Universal City
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Hilton Los Angeles/Universal City in Universal City, you'll be in the entertainment district and minutes from Universal Studios Hollywood® and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the 495 air-conditioned rooms featuring refrigerators. Pay movies provide entertainment and wired and wireless Internet access is available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, a computer station, and express check-out. Planning an event in Universal City? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

• Deposit: USD 150 per stay
• Self-parking: USD 28 per day
• Valet parking: USD 45 per day
• Pet fee: USD 50 non-refundable fee per stay
• Full breakfast: USD 30 (approximately) for adults and children eat free
• In-room microwave fee: USD 10 per stay
• Rollaway bed fee: USD 35 per night
• Early check-in fee: USD 25 (subject to availability)
• Wireless/wired Internet in public areas fee: USD 7.95 for 24-hour periods
• In-room wireless Internet fee: USD 7.95 per 24-hour periods
• In-room wired Internet fee: USD 12.95 per 24-hour periods
*Rates may vary for all Internet fees

Minimum check-in age is 18.

Tripster Customer Reviews

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TripAdvisor Reviews
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Fran L
Kansas City, Missouri
"I love this place!"
TripAdvisor user rating 4 out of 5
Reviewed August 23, 2019 NEW
I have stayed at the Hilton Universal for business and pleasure. Each time it has been amazing. Great staff, the rooms are wonderful! The beds are so comfy it is hard to get up. I love staying on the higher floors facing Universal Studios and the mountains. The only thing I didn't care for is there is not a large variety in food and they cater to the asian cuisine but other than that I can't wait to stay again!
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Cincinnati, Ohio
"Family Vacation"
TripAdvisor user rating 5 out of 5
Reviewed August 23, 2019 NEW
Great hotel clean close to Universal Studios you can walk there or take a shuttle although at times the shuttle can delay. Matthew and his staff are great met him at the check-in counter soon after we experienced our 1st ever earthquake of that magnitude. Overall I would recommend this hotel kids had great time at the pool as well as visiting Universal Studio Hollywood
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San Diego, California
"Universal Studios Trip"
TripAdvisor user rating 5 out of 5
Reviewed August 21, 2019 NEW
This hotel is in a great location near the park. We are able to park the car and enjoy the walk to and from as well as the room accommodations at the hotel. The rooms are nice with great views.The staff is efficient and friendly.
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Milton Keynes, United Kingdom
"Preferred this hotel to the hotel next door"
TripAdvisor user rating 5 out of 5
Reviewed August 21, 2019 NEW
This hotel ticks all of the boxes if you are visiting Universal Studios and want to stay in a good quality hotel with good amenities and a high standard of accommodation. It is a brisk 10 minute walk to the Studios which is much quicker than waiting for the shuttle bus. Parking is expensive so we did not bring a car and arrived by taxi. We spent 2 days in the park and broke the days up by leaving the Studios in the afternoon to have a swim at the hotel. The Manager was on hand and was very attentive. All of the staff were well trained and pleasant. The room was large, clean and the soundproofing was excellent. Absolutely no complaints about choosing this hotel.
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TripAdvisor user rating 1 out of 5
Reviewed August 17, 2019 NEW
The room service is very terrible! I stayed here for 3 nights. I have called the room service for getting the hair dryer at the first night,and asked for some spoons at the last night. The staff said they will deliver to my room very shortly. But NO ONE COME at all!! especially the last night, I need the spoons for the meal, I have waited 30 minutes, and finally I went down to the cafe at the lobby to get it by myself. My family ate the cold meal at that night. NO Staff come to our room and no any response from them for the whole night. I was so angry and called them again before i slept, they just said they DONT KNOW WHY NO ONE COME, and no apology!THE WORST HOTEL SERVICE EVER. I suggest the hotel cancel the'room service' phone call line. Because this hotel NO SERVICE AT ALL. Good luck for every one who will still come to stay at this hotel.
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Frequently Asked Questions about Hilton Los Angeles/Universal City

Is the hotel pet-friendly?
Yes, pets are welcome for a $50 non-refundable fee per stay.

Can I reserve a smoking room?
No. Guests caught violating this policy are subject to a fine at management’s discretion.

Does the hotel have WiFi?
Yes, high-speed WiFi is available for purchase in public areas and rooms throughout the hotel.

Does the hotel serve a complimentary breakfast?
No. Guests may purchase breakfast at the hotel.

Does the hotel have a restaurant?

Does the hotel have a pool?
Yes, the hotel has an outdoor pool.

Does the hotel have a fitness center? 

Is parking available?
Yes. Self-parking and valet parking are both available for an additional fee.

Will my room have a safe?

Will my room have a microwave and mini-fridge?

Does the hotel offer a shuttle service?
Yes. The hotel provides a complimentary area shuttle within a certain radius.

Is room service available?

Is housekeeping included?

Is there a resort fee?
No, however, there is a $150 deposit required.

What is the minimum age to check-in?
Guests must be at least 18 years old to check-in.

Can I request a rollaway bed or crib?
Yes, rollaway beds are available for $35 per night.