Hilton Los Angeles/Universal City in Universal City, CA

555 Universal Hollywood DrUniversal City, CA 91608
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This AAA 4 Diamond Hilton Universal City hotel is steps away from Universal Studios and City Walk, with a complimentary shuttle to Universal Studios available daily. Upscale rooms have unobstructed views of the Hollywood Hills, and amenities like custom beds, mini-fridges, flat screens TVs, and free Wi-Fi. Conveniences also include an on-site restaurant, lounge and coffee shop.

Important Information

You must present a photo ID and E-ticket when checking in. A valid credit card required for incidentals and $150 deposit at check-in. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, internet and room service will be handled directly between you and the property.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Express Checkout
  • Gift Shop
  • Guest Laundry
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Complimentary Newspapers
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Fitness Facilities (24 Hours)
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from Hilton Los Angeles/Universal City
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Hilton Los Angeles/Universal City in Universal City, you'll be in the entertainment district and minutes from Universal Studios Hollywood® and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the 495 air-conditioned rooms featuring refrigerators. Pay movies provide entertainment and wired and wireless Internet access is available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, a computer station, and express check-out. Planning an event in Universal City? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

• Deposit: USD 150 per stay
• Self-parking: USD 28 per day
• Valet parking: USD 45 per day
• Pet fee: USD 50 non-refundable fee per stay
• Full breakfast: USD 30 (approximately) for adults and children eat free
• In-room microwave fee: USD 10 per stay
• Rollaway bed fee: USD 35 per night
• Early check-in fee: USD 25 (subject to availability)
• Wireless/wired Internet in public areas fee: USD 7.95 for 24-hour periods
• In-room wireless Internet fee: USD 7.95 per 24-hour periods
• In-room wired Internet fee: USD 12.95 per 24-hour periods
*Rates may vary for all Internet fees

Minimum check-in age is 18.

Tripster Customer Reviews

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TripAdvisor Reviews
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Nuevo, CA
"Best hotel in LA"
TripAdvisor user rating 5 out of 5
Reviewed January 20, 2020 NEW
I cannot rave enough about this hotel. It is right next to Universal Studio's so you can walk right over. The hotel is beautiful, great rooms, beautiful sites, and the service is the best I have ever had. One of the girls at check-in started the process of the amazing service, her name was (Melissa) she was absolutely the nicest most professional person, and a delight, she started our weekend off picking up our spirits from a long drive and creating smiles all around. Everything about this experience to Hilton Universal was a 10!
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"Thank you guys!"
TripAdvisor user rating 3 out of 5
Reviewed January 19, 2020 NEW
Had a few issues with the hotel but had amazing employees make it right for us. Renato our maintenance guy was our first great impression at the hotel. Andre from Sierra Cafe took care of us well from our dinner buffet and also breakfast the next day. Almost all staff was great but then we checkout and I went back to FD to settle some issues with my bill. After taking care of the guest in front of me, Aimee did not even acknowledge me and continued to work on something in the computer. Also proceeded to talk to her coworker before finally helping us with some attitude.
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"Asusena made our trip!!"
TripAdvisor user rating 5 out of 5
Reviewed January 19, 2020 NEW
Our trip came me with a few bumps along the way but the late night operator went above and beyond to ensure our stay without a hitch. She was incredible and even comped our breakfast after both my husband’s and my own wallet was stolen out of my purse at universal studios. She followed up with us which made a big impression and showed the hotel truly cares about it’s guests! We’ll DEFINITELY be returning. Thank you Asusena!
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"Tori is the best"
TripAdvisor user rating 5 out of 5
Reviewed January 18, 2020 NEW
Checked in last night, and Tori Parker was the most professional and helpful front desk supervisor I have ever encountered. She really made sure that my stay at the hotel was as stress free as possible. I wish every front desk receptionists was as friendly and helpful as Tori.
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"Amazing Winter Visit"
TripAdvisor user rating 5 out of 5
Reviewed January 17, 2020 NEW
Our January trip to Universal studios was made even more magical by our stay at Universal Hilton! To the delight of our little wizard, our view from the 17th floor into the park was equivalent to what you see on commercials, looking straight at Hogwarts. Traveling with 3 children, we were a little intimidated by the upscale feel of the hotel, but the staff was very friendly and accommodating. If you can afford it, take advantage of valet parking, as taking luggage up from the self parking garage with no luggage carts available is a bit of a chore. Tip, if you take the parking elevator to the 4th floor you will not have to drag your luggage through the restaurant and lobby. I also will note that, although no luggage carts are available, the front desk did offer to send someone to help with the luggage if we needed them to. If you are planning to eat breakfast at the hotel, it is a bit spendy, $20 for adults for continental breakfast, or $30 for the full buffet. We chose the continental which was still more than enough to fill us all up. The food was very fresh and high quality, and at the end I felt the price was at least semi-justified. VISIT THE POOL! Even at 9:00 in the morning with 40 degree weather the pool was heated to a comfortable level. Surrounded by beautiful palm trees and a spectacular view of the California hills, your soul will feel replenished! There is a short 8 minute walk to the theme park (partially uphill) or you can take a free shuttle that takes about the same amount of time
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Hilton Los Angeles/Universal City is located at 555 Universal Hollywood DrUniversal City, CA 91608
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Frequently Asked Questions about Hilton Los Angeles/Universal City

Is the hotel pet-friendly?
Yes, pets are welcome for a $50 non-refundable fee per stay.

Can I reserve a smoking room?
No. Guests caught violating this policy are subject to a fine at management’s discretion.

Does the hotel have WiFi?
Yes, high-speed WiFi is available for purchase in public areas and rooms throughout the hotel.

Does the hotel serve a complimentary breakfast?
No. Guests may purchase breakfast at the hotel.

Does the hotel have a restaurant?

Does the hotel have a pool?
Yes, the hotel has an outdoor pool.

Does the hotel have a fitness center? 

Is parking available?
Yes. Self-parking and valet parking are both available for an additional fee.

Will my room have a safe?

Will my room have a microwave and mini-fridge?

Does the hotel offer a shuttle service?
Yes. The hotel provides a complimentary area shuttle within a certain radius.

Is room service available?

Is housekeeping included?

Is there a resort fee?
No, however, there is a $150 deposit required.

What is the minimum age to check-in?
Guests must be at least 18 years old to check-in.

Can I request a rollaway bed or crib?
Yes, rollaway beds are available for $35 per night.