4.6 (11,501 Reviews)
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Hilton Garden Inn New York/Times Square Central

136 West 42nd Street • New York City, NY 10036
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Night view of a city street with a Hilton Garden Inn sign, illuminated skyscrapers, billboards, and a yellow taxi on the street.
Modern bar with a sleek metal counter, brown chairs, and illuminated shelves stocked with bottles. Large windows offer a view of city buildings. Spherical pendant lights hang overhead.
Modern office lounge area with two beige sofas, green and yellow cushions, a white coffee table, and a bench. Large windows offer a view of a glass building. Potted plants decorate the space.
Hotel room with a large bed, bedside tables with lamps, and a city view through a large window. Orange flowers are placed on each table.
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About Hilton Garden Inn New York - Times Square Central

Overview

Hilton Garden Inn New York - Times Square Central is a pet-friendly hotel in NYC, near numerous attractions such as the Empire State Building, Central Park, and the Broadway Theatre. The hotel features a fitness center, a 24-hour Pavilion Pantry, and an on-site restaurant. Enjoy iconic views of Times Square and the New Year's Eve Ball Drop from select rooms.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • The 24-hour Pavilion Pantry offers drinks and snacks.
  • Stay active at the on-site 24-hour fitness center.
  • Admire the view of the city and Times Square from select rooms.
  • Dine at Lobby Bar and Paul's on Times Square, offering iconic Times Square views, cocktails, a breakfast buffet, lunch, and dinner.
  • Nearby attractions include the Empire State Building, Central Park, and the Metropolitan Museum of Art.
  • Nearby entertainment includes Radio City Music Hall and Broadway Theatre.
  • The nearest airport is the New York Skyports Seaplane Base.
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Property Amenities

  • 24 Hour Front Desk
  • Bar/Lounge
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Elevator
  • Fitness Facilities
  • Handicapped Access
  • Inside Corridors
  • Internet Access in Public Areas (surcharge)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Parking garage
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Sundry/Grocery
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Promotional Images (27)
A cityscape view featuring the Empire State Building and surrounding skyscrapers under a partly cloudy sky. Modern restaurant interior with bar area, white tables set with napkins and glasses, brown leather chairs, and large windows displaying a cityscape view. Modern hotel reception area with a wooden front desk, large plants, a cityscape photo on the wall, and pendant lighting. Modern bar interior with a sleek counter, six stools, and a variety of bottles on illuminated shelves. A flat-screen TV is centered above the bar. Modern lounge area with a fireplace, TV, and seating, featuring large windows overlooking a brightly lit cityscape at night.

Description

Check-In: 3:00pm Check-Out: 12:00pm
Located in the heart of Times Square and just three blocks from the Theatre District, Hilton Garden Inn New York - Times Square Central offers breathtaking views of the New Year's Eve Ball Drop. Enjoy a fitness center, complimentary coffee and tea each morning, and an on-site restaurant with city views.

The Empire State Building is a four-minute drive from the hotel, while Central Park is a five-minute drive away. Other nearby points of interest include the Metropolitan Museum of Art, the Broadway Theatre, and Madame Tussauds New York.

The hotel features a restaurant on site, Paul's on Times Square, serving breakfast, lunch, and dinner, with evening room service. A Pavilion Pantry on the premises is open 24 hours with snacks and drinks for convenience.

Guest rooms offer views of the city, and convenient amenities such as flat-screen TV, coffee/tea maker, clock radio, large work desk, refrigerator, microwave, plush bedding, and more.

Important Information
  • Parking: City Parking is located at 38 W 43rd St, between 5th & 6th Av. No self-parking and valet parking are available on the property. The EV Charging station is located nearby, approximately 0.3 miles from the hotel.
  • Pet Policy: Pets are allowed. The hotel accepts a maximum weight of 50 lbs. There is a non-refundable fee of USD 75 + tax per night. If damage occurs, an additional fee of up to USD 250 + tax may apply. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Hilton Garden Inn New York - Times Square Central Reviews

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ZMoney101
Metuchen, New Jersey
"Love this hotel in Midtown"
TripAdvisor user rating 5.0 out of 5
Reviewed March 03, 2026 NEW
I stay at this hotel often for work. I like it a lot as the rooms are clean, the bedding is fresh and there is a restaurant and bar that serves delicious Italian food conveniently accessible via the lobby. Another reason I love coming here is the staff, managed by Joe, who does a wonderful job, which is clear to see as everything here is handled professionally, efficiently and with a smile. I always look forward to seeing him and the other friendly staff members at check in. I have stayed at my share of midtown hotels and this is definitely one of my favorites. Finally, I would be remiss if I didn't mention the free Starbucks coffee in the lobby, which is a great perk as well. Highly recommend and book ahead of time as it sells out quickly.
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Michelle-H6
Key West, Florida Keys, Florida
"Friendly and Clean"
TripAdvisor user rating 4.0 out of 5
Reviewed March 02, 2026 NEW
We’ve stayed before at this location but I have to say… while the rooms are the same - spacious by NYC standards and very clean- the staff have REALLY upped their game. Everyone is friendly, cheerful and helpful. Which made the stay even better! Thank You!!
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Sunshine18318573850
"Very bad customer service, communication and rude front desk woman."
TripAdvisor user rating 2.0 out of 5
Reviewed March 01, 2026 NEW
Stayed overnight 2/21 in room #3606, unfortunately I left my Black suit jacket hanging in the closet, call 2/22 @1:00pm and spoke with the house keeping manager who said they found the jacket and would keep it safe until we could pick it up. On 2/26 after working a 12 hour shift (I'm a RN) my coworker and I decided to call the hotel and confirm they had the jacket, spoke to the front desk woman and she assured us the jacket would be brought up to the front desk to make it easy for us. We arrive and the can't find the jacket, the house keeping guy was trying to be helpful and brought out 3 different jackets but none were mine, the front desk lady wasn't helpful at all and had a bad attitude. Very bad communication and very unorganized. The restaurant on site was nice and we enjoyed that. Also I emailed the manager before our second arrival and still haven't heard anything back. Not cool.
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shenar151
"Customer service"
TripAdvisor user rating 4.0 out of 5
Reviewed March 01, 2026 NEW
Well I must say this is a mixed review. I stayed a weekend and called the day twice to ensure before check in the next day to confirm my rooms were on the same floor connected or right next to each other. The night of check in , there was confusion and my alloted rooms had been given away to someone else and my family had to be on separate floors and we had to move both rooms the next day to be on the same floor. We were told that our destination fees would be waived and would be given 4 free breakfast for the inconvenience. Also we were mislead being told that parking would be validated but later found it was only 10.00 discount. Recommended parking with the discount 70.00. The next day went to breakfast to find that it was not added to our room and I had to go to the service desk and request 4 breakfast vouchers. And while there I found that all fees were still there. I had to explain again what happened and request a receipt to have proof it would be zero charges. Also had to pay another incidental hold fee of 100.00 per room, so now it was 100.00 per room x4 =400 because of a room change. Most of the staff in hotel lobby working the desk was professional but it felt like there was incompetence because I had to repeat my self many times and fee removals, confirmed room placement did not happen until after I questioned the staff. This was very discouraging and I had written the hotel off as a return stay. Then we met MICHELLE and she is professional, competent, and welcoming. She is at the hotel lobby desk and she just took charge and made it all seem like it was going to be okay. She helped make sure the room were on the same floor and right next to each other. She held our luggage while we went out to tour the city and did not seem annoyed when I called to verify the rooms were ready so we could return. She gave us recommendations and was happy to reiterate information for my reassurance. On check out day I felt like I was leaving family aka Michelle and was certain I will return to visit again but call first to see if she is working! Thank you Michelle for making me and my family of 6 stay great!!! I have no true complaints about the room cleanliness except one of the rooms smelled like someone was smoking as the pillow smelled like cigarettes. Outside of that the rooms were as advertised.
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H5902XGmandyr
"Return guests for a reason"
TripAdvisor user rating 5.0 out of 5
Reviewed February 22, 2026 NEW
Repeat stay at this property & we enjoyed it again! Michelle & Ibeth at the front desk are the best. We like this property for the location and value. It is close to Subway stations, Times Square, Bryant Park & the New York public library. The room was comfortable and clean. The staff here is so helpful and friendly. We will be back.
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Hilton Garden Inn New York - Times Square Central is located at 136 West 42nd Street • New York City, NY 10036
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Frequently Asked Questions about Hilton Garden Inn New York - Times Square Central

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Hilton Garden Inn New York - Times Square Central pet-friendly?

Yes. The hotel accepts a maximum weight of 50 lbs. There is a non-refundable fee of USD 75 + tax per night. If damage occurs, an additional fee of up to USD 250 + tax may apply. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Is parking available?

City Parking is located at 38 W 43rd St, between 5th & 6th Av. No self-parking and valet parking are available on the property. EV Charging station is located nearby, approximately 0.3 miles from the hotel.

Is there a resort fee?

A daily mandatory destination fee of USD 30 is collected upon arrival. The fee includes: Premium guest internet access Daily $10 food and beverage credit for use in hotel restaurant and bar outlets Laundry services, up to $30 daily 2 daily CitiBike passes Starbucks coffee in the lobby All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check-in and check-out?

Check-in time starts at 3:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. This property is 100% smoke-free.

Does the property have WiFi?

Yes, WiFi access is available and included in the destination/resort fee.

Does the property serve a complimentary breakfast?

No.

Does the property have a restaurant?

Yes. Guests can dine at the Lobby Bar and Paul's on Times Square, offering iconic Times Square views, cocktails, a breakfast buffet, lunch, and dinner.

Does the hotel have a pool?

This hotel does not have an on-site pool.

Does the property offers a shuttle service?

No, this property does not provide an airport or area shuttle.

Is the hotel accessible? What accessible amenities are available?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is Hilton Garden Inn New York - Times Square Central to Empire State Building?

The Empire State Building is 0.7 miles away from the hotel.

How far is Hilton Garden Inn New York - Times Square Central to Radio City Music Hall?

Radio City Music Hall is 0.8 miles away from the hotel.

How far is Hilton Garden Inn New York - Times Square Central to Broadway Theatre?

Broadway Theatre is one mile away from the hotel.

How far is the nearest airport?

The nearest airport is New York Skyports Seaplane Base, about two miles from the property.

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