4.6 (11,501 Reviews)

Hilton Garden Inn Kauai Wailua Bay in Kapaa, HI

3-5920 Kuhio Highway • Kapaa, HI 96746
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Outdoor pool with sun loungers.
Lobby area.
Hotel exterior.
One king bed inside a guest room.
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Overview

For a beachfront stay along Kauai’s Coconut Coast, choose the relaxing Hilton Garden Inn Kauai Wailua Bay. Overlooking Lydgate Beach Park and a short walk from Wailua Bay, this Kauai hotel features two outdoor pools, hot tub and poolside bar. Enjoy on-site dining for breakfast, lunch or dinner while gazing at the picture-perfect views of Kauai’s Wailua Bay.

up to 4 people

Good To Know

  • Minimum age to check in is 18.
  • Centrally located allowing guests the opportunity to explore activities on various parts of the island.
  • Within 15 minutes of Wailua Falls, Kapaa town, and Lihue Airport.
  • Amenities include free WiFi, a hot tub, a fitness center, two outdoor pools, and restaurants.
  • Experience an unforgettable Ahi Uila Fire Show, held on-site every Tuesday evening. Tickets are available for purchase at the hotel.
  • Non-smoking rooms only.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
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Property Amenities

  • Fitness Facilities
  • Handicapped Access
  • Inside Corridors
  • Non-Smoking Rooms
  • Restaurant on Property
  • Concierge Services
  • Parking (surcharge)
  • Beach/pool towels
  • Beach/pool umbrellas
  • 24 Hour Front Desk
  • Elevator
  • Hot Tub
  • Keyless Room Locks
  • Internet Access in Public Areas (free)
  • Beachfront
  • Poolside Bar
  • Smoke-free Property
  • Business Center
  • Express Checkout
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Room Service
  • Breakfast (surcharge)
  • Beach/pool sun loungers
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Description

Check-In: 3:00pm Check-Out: 11:00am
Nestled next to the Wailua River in an oceanfront location featuring private beach access, Hilton Garden Inn Kauai Wailua Bay, HI features two outdoor pools and a hot tub. A restaurant is located onsite. This hotel is a short drive from the town of Kapaa and five miles away from Lihue airport.

Offering rooms, suites, and two-room cottages, each air-conditioned accommodation at this hotel features an HDTV, a microwave, a mini refrigerator, and a work desk. A custom coffee machine is also provided.

Serving breakfast, lunch, and dinner, Garden Grill Restaurant & Bar offers cooked-to-order Pacific Rim and American cuisine. Providing sundries and groceries, Pavilion Pantry Convenience Mart is open 24/7.

Upon arrival, guests are greeted with an Aloha shell lei. There is an activities desk and a foreign currency exchange at the property. A fitness center and a business center are also available to guests. Bicycle and walking paths are located on-site.

Wailua Golf Course is one mile away from this property. Kauai Path and Lydgate State Park are less than 0.6 miles away. Sleeping Giant Trail is two miles away from Hilton Garden Inn Kauai Wailua Bay.

Pet Policy: Pets are allowed. A non-refundable pet deposit fee of USD 50 is required upon arrival. The pet fee is USD 50 (1-4 nights) and USD 75 (5 or more nights). A maximum of 2 pets (dog/cat only) is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking: Self-parking is available for USD 25 per day.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (44)
Outdoor pool with view of the ocean. Pool view. Front desk. Front desk area. Outdoor spa tub.
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Hilton Garden Inn Kauai Wailua Bay Reviews

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E2833ERkeithw
"No contact reservation cancellation."
TripAdvisor user rating 1 out of 5
Reviewed April 26, 2025 NEW
I AM A HILTON HONORS MEMBER BUT NO LONGER. IM MOVING TO BONVOY BECAUSE OF THIS EXPERIENCE. When we came into the hotel we found out our room reservation was cancelled due to a problem with the room. Being a honors member I thought I would be notified if there was any change but we were not. Was told we were booked at another hotel at no charge. We did not have a car and we were told to take an Uber. The new hotel was 10 miles farther away. I asked for compensation for the round trip Uber cost but was told they would only pay for one way. I have to pay for there issue. Unacceptable answer. I asked for a gift certificate or honor points. They said no. I asked for them to give me another room and have someone with a car go to another hotel. They said no our reservation is cancelled and can’t de re booked. Very frustrating. Gave me the front desk managers card and told me to call her. I had the front desk call for me because I knew she would not answer. I was correct. She was not working and off for the day. They called the operations manager and was told nothing more would be done for me. I asked for a face to face meeting with the manager. Was told to wait. After 15 minutes had the front desk call her again. She told me she was working a wedding and would be with me after the ceremony. More excuses and no help. They put us in a motel 6 type motel lodge. Didn’t feel safe and it was in a sketchy area. They probably saved money on this room. I’m sure they won’t give me the difference, they’ll keep it. The word HONORS does not belong in their name.
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peterwW3222AL
"Disappointing Stay at Hilton Garden Inn Kauaʻi"
TripAdvisor user rating 1 out of 5
Reviewed April 23, 2025 NEW
I recently stayed at the Hilton Garden Inn Kauaʻi—and sadly, it was the first Hilton property I’ve encountered that doesn’t live up to the Hilton name. Instead of the quality and luxury we expect, I found the front‑desk staff and breakfast attendants to be surprisingly rude. Parking will set you back $25 per night, and breakfast costs $30 per person (with a $10 cappuccino) for a sparse buffet that included bread but no ham or cheese for a simple sandwich. Housekeeping is only every other day, so after beach outings our room became messy and sandy. To top it off, our first‑floor room overlooked the staff parking lot—hardly the Hawaiian vista one dreams of. The one bright spot was the beachside bar, where friendly staff, tasty food and drinks, and an incredible sunset view reminded me of what Hilton hospitality can—and should—be.
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Marielaflies
Los Angeles, California
"Hilton Garden Inn, do better."
TripAdvisor user rating 1 out of 5
Reviewed April 19, 2025 NEW
I usually read extensive reviews before booking a place. But, for some reason, I trusted the Hilton brand and booked without research. The hotel experience was subpar and I’m extremely disappointed in the experience when it cost so much. 1. I called the hotel prior to the stay to confirm the price included resort fees AND parking. The person on the phone said yes. Surprise, surprise.. I was slapped with resort fees at the end. Of course, I called to contest but there’s no winning. I didn’t get a name of the person that gave me the information. Another fail for me. 2. Our room was switched bc we found two LIVE roaches in the room. The staff were accommodating but that doesn’t take away the mental stress of seeing roaches and wondering if your new room has them. The new room didn’t have roaches but rather had ants. 3. Service in the room not consistent. The hotel skipped a day of service. Only a big deal when you’re in and out of the beach a lot. 4. The lobby mini market was selling moldy oranges. 5. The room view offered a phenomenal sunrise view. No sunsets on this side of the island. 6. Hotel location central to many parts of the island and airport. A plus. Overall, I won’t book Hilton Garden Inn anymore. Shoulda stayed loyal to my other hotel chain… lesson learned.
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Tour35789380340
"Would Not Recommend This Location"
TripAdvisor user rating 1 out of 5
Reviewed April 17, 2025 NEW
I don’t usually leave negative reviews, but my stay at the Hilton Garden Inn was incredibly disappointing. On my first night, I found two baby cockroaches in my room. When I informed the front desk, they switched me to another room but showed no concern, didn’t apologize, and didn’t offer any sort of upgrade to make up for the inconvenience. The second room wasn’t much better — there were spider webs, baby spiders, and ants. My room also wasn’t serviced at all until I called to remind them, which shouldn’t have been necessary. Even after that, spider webs were still visible on the popcorn ceiling, which makes me question how thoroughly the rooms are cleaned. On top of all that, the TV didn’t even offer streaming options — no Netflix, no Hulu, nothing — which felt very outdated for a hotel in this price range. For a Hilton-branded hotel, this experience was far below expectations. I won’t be returning
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JaimeeJ
Ogden, Utah
"Wouldn't Choose to Stay Here Again"
TripAdvisor user rating 3 out of 5
Reviewed April 15, 2025 NEW
I took my 17 year old daughter on a Mom/Daughter trip to Kauai for her upcoming graduation from high school for spring break. After much research we landing on booking the Hilton Garden Inn Kauai Wailua Bay. I was excited that we would be right by the beach and it was central to most everything you can do in Kauai. Those specifics were great experiences while we were there. The hotel staff was very nice. From check in, maintenance, restaurants etc. I have zero complaints about how very nice every person was. My complaints are that we were supposed to receive housekeeping every other day and we arrived on Thursday. We received housekeeping on Saturday as planned around 4pm and never received it again. We stayed until Wednesday. On Monday we expected to have some clean washcloths and coffee restocked and it wasn't. We ended up showering with the towels and washcloths we left on the floor for cleaning and had to call for more and coffee which didn't arrive until a couple hours later. Never again did they come to clean. My other complaint was the food. It was awful and expensive which is expected at a hotel in Kauai. It wasn't edible. The queso was more like a bean mush. No cheese. I had stomach issues both times we ate at the hotel. The hot tub was so cold we couldn't get in. I realized there was a resort fee of I think $25/day but didn't realize about parking fees so it was about an extra $350 for the week. I wouldn't recommend staying here mostly due to the housekeeping problem.
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Hilton Garden Inn Kauai Wailua Bay is located at 3-5920 Kuhio Highway • Kapaa, HI 96746
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Frequently Asked Questions about Hilton Garden Inn Kauai Wailua Bay

Are there any smoking rooms?

None. This property is a smoke-free property. A fee of up to 500 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Is Hilton Garden Inn Kauai Wailua Bay pet-friendly?

Yes. Dogs and cats are allowed. Up to a maximum of 2 pets per room. Subject to availability. Non-refundable pet fee per room: $50 (1-4 nights), $75 (5+ nights). Please call the hotel phone number on your confirmation/e-ticket prior to your arrival date if you are bringing a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

What is the minimum age to check in?

The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is there a fitness room?

Yes.

Is there parking available?

Self-parking is available for USD 25 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel have an on-site restaurant?

Yes. The Garden Grille is open for breakfast, lunch, or dinner. Mamahune’s poolside tiki bar and restaurant feature local cuisine, hand-crafted cocktails, and picturesque views of Kauai's Wailua Bay.

What are the check-in and check-out times?

Check-in at Hilton Garden Inn Kauai Wailua Bay is from 3:00 PM, and check-out is until 11:00 AM.

Does Hilton Garden Inn Kauai Wailua Bay charge a resort fee?

Yes. A daily resort fee of $25 per night plus taxes, per room is due upon arrival. The resort fee includes Live music entertainment; resort activities; a cultural sunrise ceremony; 2 bottled waters daily; a cooler, beach mat & beach towel rentals; Ukulele classes, and lei-making classes. All fees mentioned are subject to change without prior notice and applicable taxes.

Is the hotel accessible? What are accessible amenities available?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is the property from the nearest airport?

Lihue Airport 4.7 miles

What's nearby Hilton Garden Inn Kauai Wailua Bay?

Lydgate State Park 0.4 miles Opaekaa Falls 2.4 miles Nukolii Beach Park 3.2 miles Kapaa Shopping Center 2.5 miles Wailua Falls 8.4 miles Kealia Beach 4.8 miles Kauai Lagoons Golf Course 6.2 miles Kuilau Ridge Trailhead 7.0 miles Kalapaki Beach 6.4 miles

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