Crayola Experience Mall of America in Bloomington, MN

Not worth the price. $30+ for a ticket and not all of the activities were even open. We did a self-serve green screen photo and paid $10 for a digital copy and print. It ended up being a picture of a different family. We asked for our $10 back but they said the self-service kiosk was a 3rd party vendor and we would have to contact them for a refund. At least 2 other machines we used got jammed while we were there. They were both easy fixes but it required getting assistance. Very low quality experience for the money.

Went as a family of 4. Very underwhelming. Tickets are $33pp. 3 of the 4 printers were jammed at the selfie color sheets, the “make your own crayon” station only had 4 of the 8 colors working; the interactive play areas technology was sub par, therefore, the kids couldn’t get the crayons and things to interact with them. Very spread out, no direction, and for the price, I’d rather take my 5 and 6yo to Target and spend $130 on crafts. The cafe was closed (although we were there on a weekend during lunch hours). The drip art was the only thing worth doing and the line was so long, probably because it was the only real attraction, that we skipped it. Definitely not worth the money!!!

We did not expect to love this place but we did! We spent a solid 2 hours doing all the activities but would have stayed longer but they closed! I highly recommend you go and just have fun doing it all. Why not a higher review? With as much as it costs…you would think the supplies and areas would be better maintained and supplied. It was the end of the day but we paid the same admission as the beginning of the day. Please keep your paying customers in mind.

I would not waste the money again! We went today as a family of four and nearly everything was either closed or broken. We only got two out of four custom crayons due to broken machinesand inane long lines at the colors that occasionally worked, so many activity stations were closed or not operating properly, and even the soda/water kiosk was closed. For a spring break attraction, I would give this experience less than one star. So disappointed.

I don't know what to say. My daughter and I came here in the past and had a membership about three years ago. Due to the pandemic and other life things, we didn't go back until last week. The day we went it was not crowded, but at $30 a person, it was not the price I remember. Sure, inflation and such I get it. We get our tickets and first stop to make a crayon. It was fun, pick out a color and write a message on the crayon. Great. Mine had poor adhesive, so the label peeled off. We went from station to station and at each stop, the supplies, such as the markers, were very dry. The paper needed to draw on was not present. The make a puzzle paper was non-existent either. Others wandered around wondering...where are the supplies. And no staff present to ask questions. After about an hour we thought, he lets go get a snack or some food in the cafe. Both were closed due to "staffing problems". We headed over to the station that you can color a figurine. I see it from a distance and my daughter eyes all the figures, but they only had two available, and one was for members only. So our choice was one. Ok. The digital fashion show or car decoration was interesting. Again only one choice for the female. The worker rambled about how they have other printouts, but they are in a closet somewhere and no one really wants to print them out. As well as telling me and my daughter of the boys that come in making inappropriate clothing options for the fashion show. I didn't think it was a good idea to tell those stories in front of my daughter. Yay. One of the last stops was near the end to make a crayon mold of an animal or car or something. I remember that being very cool. We get there, and make a cat. Put the crayon in, but this time there was someone helping. She was nice, but did not clean out the mold first before starting the machine. Uh...wait, I tried to say. Too late she went too fast, closed the machine, and walked away. Ok, so we wait, and drip drip it fills the mold...but only about 3/4 of the way. No back half of the cat. The worker pulls it out and it was awful. No feet no tail and other colors in the mold. I said, we need a re-do. She walked away while saying "it is what it is". My daughter just wanted to leave at that point so we did. The most fun was the vending machine clay and playing at the tables. Although we inserted our token and the packet of putty got stuck and didn't come out. Just like that candy bar you wanted at work and now you're out of money and hungry. But I used the other token, cause we had two...or pay $5 for another go. Put in the token and three fall out. Wow. The gift shop was nice, but just like Disney, everything is overpriced and you can find all of that on Amazon for a lot cheaper. Generally, the staff seemed like they hated their jobs and putting in their time. Like the carnival ride workers at the state fair. Joy. But the man taking our tickets upon entrance was enthusiastic and pleasant. I get it if there are staffing problems, you take what you can get. So all in all we paid $60 for a peeling crayon, a broken clay vending machine, no concessions (although the concession stand had left out all the snacks so I thought about dropping a five on the counter), inappropriate stories and a cat that has not legs or tail. It used to be fun. But can't say I will go back again. I can't imagine the Crayola Experience being open for much longer with all the issues. I hope they get it together.