Comfort Suites Maingate East in Kissimmee, FL

We actually stayed hear late April early May and found the Hotel a really good find. This was our base for Disney and Uber from outside the Hotel was very reasonable and efficient. The room was a great standard plenty of room and had a lovely view of Old Town very entertaining late at night. The breakfast was a real bonus and would not find fault with the Hotel in any way. Staff friendly and cocktails at pool bar great. Would definitely stay again.

After all the amazing reviews, my expectations were high! We also stayed in a Comfort Inn in NYC and were very impressed with that. We arrived late from the UK, the guy on reception wasn't very chatty, just matter of fact which meant check in was relatively quick. On entering the room, the first thing I noticed was a filthy pillow case which I took back to reception and also queried why the safe lock appeared to be drilled out. I was informed it was $2 something per day for a safe!! I don't think so!! On return from getting food, we found a clean pillow case and the safe key? When I queried the key the following morning, the female receptionist, who was again, not very friendly, just shrugged her shoulders and said keep it if you want? Two days later, we returned to find a brand new digital safe as they were up obviously upgrading them but no-one had mentioned this. Anyway, in brief, here are the positive and negatives we found: Firstly the negatives - the slowest lifts in hotel history, then sometimes they are being cleaned at breakfast time which is the busiest time of day! The plastic plates and cutlery in the breakfast area, we are trying to educate people in single use plastic so all this waste isn't good at all. Reception staff, I wouldn't say unpleasant but certainly not friendly, just appeared bored and unhappy at work. The pool/snack bar doesn't open til 3pm, thought it may have opened for lunchtime snacks? But then the one time we did use it after a park day, it closed at 2240 when we thought it was meant to be 2300? Positives - close proximity to the parks as just off the 192. Nice pool (24hr) and Jacuzzi and relatively quiet all day, in the evening you may be lucky enough to see a raccoon!! 24hr access to gym - great when you're wide awake at 330am! Great breakfast with plenty to choose from. Beds were really comfy with good quality bed linen and cleaned every day (the pillow case must have been an oversight) Great Japanese/sushi just over the road. Golden Carroll up the road was also great value for money. Don't bother with Pizza Hut, was awful! Old town good on the weekend for the car shows and a couple of nice bars, one was a bit dodgy though, never been security checked on way to toilets!! Would I stay here again? Probably. Would I recommend to others? Yes I would.

The room we had was large by comparison to the room we had in Columbia SC. It was clean and well maintained. We would not hesitate to stay there at any time. The staff was excellent and knowledgeable and very helpful. Their breakfast rivaled that of a restaurant. The breakfast selection was large, both hot and cold items. The cereal was not stale like at the property in Columbia SC we stayed at the night before. And the food was plentiful and refilled when anything ran low. The food quality was excellent. We are staying there again when we leave to go home this Friday.

My family of 5 enjoyed 18 nights here. Our queen size room was adequate and house keeping did a good job. Staff were accommodating and nothing seemed too much trouble. Breakfast was served until 10am, there was usually a good choice of eggs, meats, cereals, yogurts, fruit, bagels, waffles and more! The location of the hotel was superb. A good range of restaurants, fast food outlets and gift shops, were all within walking distance and Walgreens and Publix supermarket were about a 20 minute walk away. Travelling to the theme parks via the free shuttle was handy, alternatively we sometimes used Uber which cost approx $12-$20. The pool and hot tub were available 24hours as were the washer and dryer ($1.50). Overall a very pleasant stay and good value for money.

Stayed here for 10 days with my 11 year old daughter due to the brilliant reviews I'd read on here. The hotel is right next to Old Town Kissimee which we didn't really get chance to visit, on Saturday night they have an old car show so the roads by the hotel get very busy. There's a few restaurants and shops in walking distance, there's a pizza hut which deliver and have the best pizza we've ever tasted which was such a comfort after a long day at the parks. We had a car so could drive to wherever we wanted but if I'd have not had had a car we'd have been very limited to what we could do. There was a shuttle bus which we used twice to Universal but do not rely on the pick up times back to the hotel as it was an hour and half late both times which is not ideal when you have a very tired and hot child. The hotel pool was lovely, the breakfast was nice with lots of choice but the use of plastic plates and cutlery is shocking! The room was big and spacious, the beds were comfy and the maid came every day. My only complaint was the loud air conditioning unit below us so I had to stick my earplugs in to sleep. Oh and I never found out where the stairs were in my entire stay as thr lifts can be very slow! All in all we had an amazing stay, I probably wouldn't return but purely because i prefere being very close to nightlife.