4.6 (11,501 Reviews)
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Best Western Cades Cove Inn Townsend TN

7824 East Lamar Alexander Parkway • Townsend, TN 37882
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Beautifully landscaped hotel exterior
Unwind in the cozy lobby with soft seating
Find a selection of morning favorites at the breakfast area
Keep up with your workout routine in the on-site fitness center
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About Best Western Cades Cove Inn

Overview

Stay near nature without giving up comfort at Best Western Cades Cove Inn, featuring a seasonal outdoor pool, free breakfast, pet-friendly rooms, and direct access to the Great Smoky Mountains National Park.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • The hotel does not have elevators. The second floor is accessible by stairs.
  • A free full hot breakfast with classic American favorites is served daily.
  • An outdoor pool with a waterslide is available seasonally.
  • Select rooms feature fireplaces or spa tubs for added comfort.
  • Located a four-minute drive from the Great Smoky Mountains National Park.
  • Dollywood is about a 30-minute drive from the hotel.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Fitness Facilities
  • Handicapped Access
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Ice Machines
  • Smoke-free Property
  • RV and Truck Parking
  • Swimming Pool
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Promotional Images (16)
Lobby with lounge area and front desk Stay on top of your work with the business center Guest room with one king bed Guest room with two queen beds Guest room with one king bed, table, and chairs

Description

Check-In: 3:00pm Check-Out: 11:00am
Discover the peaceful side of the Smokies at Best Western Cades Cove Inn in Townsend, Tennessee. Nestled just minutes from the entrance to Great Smoky Mountains National Park, this welcoming hotel offers an ideal retreat for outdoor enthusiasts, families, and budget-savvy travelers.

The property combines rustic charm with modern amenities, including free WiFi, a complimentary hot breakfast, and a seasonal outdoor pool complete with a waterslide. Select rooms offer upgraded features such as fireplaces or spa tubs, making them perfect for a romantic weekend or a relaxing family getaway.

Guests enjoy close proximity to popular attractions like Cades Cove, Tuckaleechee Caverns, and the Tail of the Dragon at Deals Gap—an iconic drive for motorcyclists. The hotel’s location also provides easy access to Dollywood and Pigeon Forge without the hustle of more crowded tourist areas.

Important Information
  • Parking: Self-parking is complimentary to all registered hotel guests.
  • Pet Policy: Pets are allowed. Up to two dogs are welcome in select pet-friendly rooms, with a size limit of 80 pounds per dog. Other pets, such as cats, may be permitted with prior approval from the hotel. The rate is $40 per day. A refundable deposit of $100 is required at check-in to cover potential cleaning or damages. If any damage occurs or excessive cleaning is needed, the deposit may become non-refundable, and additional charges may apply. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Best Western Cades Cove Inn Reviews

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scottyw360
"100% will stay here again"
TripAdvisor user rating 5.0 out of 5
Reviewed September 29, 2025 NEW
The staff are all very nice and helpful. It is clear that they really care about this hotel. The rooms are clean and well maintained. The breakfast was really good and the breakfast area was clean and the attendant was very friendly and did a great job keeping the area clean and stocked. We even saw the manager cleaning the windows in the lobby. Also impressed that every staff member asked guests if everything was okay with their stay.
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971jeniferh
"You won't get what you thought you booked!"
TripAdvisor user rating 1.0 out of 5
Reviewed September 25, 2025 NEW
We didn't even take all of our things to the room before we decided we weren't staying there! I booked a King room on the first floor and they tried to put us in a Double room on the second floor. No elevator, either. Apparently, the people in the room we were supposed to get didn't check out that morning, so the manager decided to move us instead. Of course, he wasn't there when we arrived, and the clerk said he called and left us a message about the situation. No, he did not. Since we were headed to Gatlinburg the next day, we went on and got a room there at a much better place!
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mikejK6615DU
"Clean, Quiet and comfortable!"
TripAdvisor user rating 5.0 out of 5
Reviewed September 01, 2025
Amazing stay! We have stayed here four times, (7 nights each time). We keep coming back because it is extremely clean and quiet. I can’t say enough about the staff! Always smiling and willing to chat while doing everything they can to help you. Breakfast is always good and the area is kept spotless. We keep coming back because it feels like home. Very peaceful and quiet. Yes this is not a new property and the pool has been gone for years, if you see one it’s from old third party sites and not the hotels. The property is always clean, well kept and quiet! We love it!
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RSh4
"Ok hotel"
TripAdvisor user rating 3.0 out of 5
Reviewed August 18, 2025
Ok hotel. There was a used bar of soap left in the shower when we arrived and the tub didn’t drain. We asked to have it fixed. Chemicals were put in the drain but it still wouldn’t drain. If the shower had been cleaned properly this would have been noticed at that time. The rest of the room was clean. The staff was very difficult to understand and some did not understand what I was asking for when I mentioned the tub would not drain. Communication was horrible at best.
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leonad512
"Great stay"
TripAdvisor user rating 5.0 out of 5
Reviewed August 03, 2025
This establishment is very clean and well maintained, Breakfast was delicious and the staff are friendly and helpful.
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Best Western Cades Cove Inn is located at 7824 East Lamar Alexander Parkway • Townsend, TN 37882
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Frequently Asked Questions about Best Western Cades Cove Inn

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Best Western Cades Cove Inn pet-friendly?

Pets are allowed. Up to two dogs are welcome in select pet-friendly rooms, with a size limit of 80 pounds per dog. Other pets, such as cats, may be permitted with prior approval from the hotel. The rate is $40 per day. A refundable deposit of $100 is required at check-in to cover potential cleaning or damages. If any damage occurs or excessive cleaning is needed, the deposit may become non-refundable, and additional charges may apply. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Is parking available?

Self-parking is complimentary to all registered hotel guests.

What time is check-in and check-out?

Check-in time starts at 3:00 PM and check-out is until 11:00 AM.

Does the property have WiFi?

Yes, free WiFi access is available.

Does the property have a restaurant?

Unfortunately, the property does not have a restaurant.

Does the property serve a complimentary breakfast?

Yes. Free breakfast is served daily.

Does the hotel have a pool?

Yes. The hotel has a seasonal outdoor pool.

Does the property offers a shuttle service?

No, this property does not provide an airport or area shuttle.

Is there a resort fee?

No, the property does not require a resort fee.

Can I reserve a smoking room?

No. This property is 100% smoke-free.

Is the hotel accessible? What accessible amenities are available?

The hotel is accessible. Accessible features include accessible parking, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby?

Below are the top attractions near Best Western Cades Cove Inn and their approximate distances: Great Smoky Mountains National Park 2.3 miles Tuckaleechee Caverns 3.6 miles Cades Cove Picnic Area 10.6 miles Dolly Parton's Stampede 18.2 miles Dollywood Splash Country 19.8 miles

How far is the nearest airport from Best Western Cades Cove Inn?

The nearest airport is McGhee Tyson Airport, about 20.8 miles from the property.

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