The Roosevelt Hotel New Orleans - Waldorf Astoria Hotel in New Orleans, LA

Perfect location near the French Quarter. Room was clean and comfortable. Multiple options nearby for restaurants and bars with a decent selection inside the location itself. Very busy hotel, but the floors and room were quiet. Front door staff/valet and baggage doorman were extremely friendly and helpful.

Amazing experience! It's a luxurious, beautiful, classic in a robust building! Rooms are very large, with a lot of amenities. I love the coffee shop! The service is perfect.The staff are always there to help us. It's a very safe area .I highly recomend!

I did considerable research in planning for our 50th wedding anniversary trip to New Orleans. Previously, I traveled extensively in Medical Industry (had LA in my territory while based in NC)and stayed > 1000 nights in hotels before retiring. Plus, my wife and I visited New Orleans 15 or so times during the years. It should be noted that previously I had achieved high reward status with Hilton - now just Hilton Honors. Wanting to do something different, I called 3 luxury hotels and inquired as to any small in room food perks that would make my wife feel special. At the Roosevelt I was told chocolate covered strawberries and a bottle of wine. All hotels promised similar but different items. I decided on the Roosevelt Hotel and was told to be sure to put in the notes/request section that it was our 50th anniversary. Additionally the front desk staff said that they make such milestones as special as possible. When we checked in the front desk person welcomed us and extended 50th wedding anniversary greetings as well as an apparent supervisor. Our room was in the final stages of inspection and was ready in 10 minutes. Our deluxe room consisted of a sitting room, bedroom, and bathroom as well as a walk in closet containing a safe. We had dinner reservations and left the hotel for a very special evening. The excellent valets hailed a cab for us and protected us with umbrellas(pouring rain). After dinner, we returned around 10 PM. Nothing special had been delivered to our room. At 08:30 the next morning, we had reservations for breakfast in the Fountain Lounge. We were seated promptly, given menus, and ordered coffee. Our server was covering 90% of the dinning room. Water and coffee arrived and issues began. The almost flavorless weak coffee was slightly warm. My wife ordered Eggs Benedict and I ordered the cheddar tasso/crawfish tail omelette. Our server was still overloaded but at a little past 9 more staff began appearing. The table next to us received their food (they were sitting when we arrived). The gentleman had to ask twice for his bagel that was included in his smoked salmon plate. In the dining room his table was the only one that we observed eating. Our food was finally delivered by another server. My wife’s Eggs Benedict were just above room temperature and the poached eggs were almost void of liquid yolks (way over poached). My omelette was barely warm, skimpy on cheese, tasso, and crawfish tails. The egg portion was dry and overcooked along with lacking much taste. Tasso is supposed to be highly seasoned smoked pork shoulder. I’ve had boiled ham with more flavor. My rectangular cold accompanying dry biscuit was almost inedible. What a poor representation of supposedly classic and cajun/ creole food. We left for the day and returned mid afternoon and then left around 6 PM for dinner. We had planned on having beignets for dessert at the hotel. Instead, we stopped elsewhere rather than take a chance on the hotel’s food. When we returned the excellent valets kept use dry. Upon entering the room, there was still nothing of the promised strawberries and wine. The next morning we decided to check out and then get breakfast. Upon checking out we were not asked how our stay was. I saw no reason to say anything about the lack of the promised anniversary perks. I take responsibility for going against my previous excellent experiences for lodging in New Orleans. Do not be fooled by the name that used to mean quality and luxury. This is a typical meeting space/conference hotel. Instead think of it as a hotel featuring bulk bottled bathroom product, a shower that has very low sliding glass shower doors with the frame making people about 6 feet tall duck or hit their head, and reneging on making something special. Late life lesson learned.

The Roosevelt New Orleans, a Waldorf Astoria Hotel, offers a peaceful retreat just steps from the lively French Quarter. Its historic charm and the grandeur of the lobby make a strong first impression, and the classic ambiance is a standout feature. I found the rooms to be perfectly fine—comfortable and spacious enough for a relaxing stay. While I didn’t experience any major issues, I can see how some might find the decor a bit dated. The location is hard to beat, though service and overall value may feel inconsistent depending on expectations.

Tissues low and ran out, wasn’t checked before arrival by housekeeping. Liquid soap low, No physical soaps, wasn’t checked before arrival by housekeeping. Liquid soaps and moisturizer etc not premium quality as I’d expect at this price point hotel. Lobby staff gave incorrect elevator floor instructions. The floor numbering system is non standard and they don’t make that clear. We went to 2 other floors before figuring it out. Lobby checkin team didn’t mention there were comp water bottles in a cabinet so we went out to buy from their store. Sazerac bar is lovely, nice vibe, great drinks. Bed was very comfortable No fruit or snack in room except for the usual high cost weight sensor items for sale. All in all, it’s a beautiful hotel but the service doesn’t match the high price. Pro tip: Church bells goes off early on south side of the, suggest you request opposite side of hotel room.