The Congress Plaza Hotel & Convention Center

Stayed in a corner suite with both a lake view and a city view. Toasty warm, despite the below-freezing temperatures outside. The hotel was 3 blocks from the Art Institute of Chicago, and less than a mile from the Field Museum, Shedd Aquarium, and the Adler Planetarium - incredibly convenient. The Bell Desk was incredibly helpful with keeping our bags before and after check-in/checkout, then getting a taxi to the airport.

Nice hotel, very clean, close to all tourist places. The reception ladies should be more friendly to guests. The internet is good and a quiet place. Highly recommended place to stay in Chicago. It’s a good deal with the cost of the stay. Nice place

We booked a king suite for my nephew’s wedding. The pictures shown online of the suite showed a beautiful remodeled room. We were put in an old room with worn and broken furniture. It looked like someone raided my grandmother’s house and took all her old furniture. I would not recommend this hotel. It’s too bad that this Chicago landmark has not been kept up.

Great hotel for the money. The location couldn't be better...especially if you're going to a Bears game. You're directly in between the stadium and all the attractions in the city. The hotel was definitely dated and can use a major refurbishment. Cracked walls, and stains in the carpets, everywhere. However, overall, it felt clean and safe. The bed was like sleeping on slab of concrete. But after walking all day, we passed out, anyway. Wish we got to witness some of the spooky stuff that this hotel was famous for, but didn't witness anything. Overall, if you're looking for a budget friendly hotel in a great location, this is a decent choice.

We booked this hotel purely for location. Honestly if we had known about it being haunted that would made the stay even better !!! We arrived and had booked a double room as it was myself, husband and 2 kids (our kids being 16 & 25) We had asked for a rollaway bed and when we got into our room shortly after entering, the bed was brought up and there was absolutely no way it would have even opened up in the space we had ! My husband and i went back down to receoption to see if we could be moved but the Democratic convention was on so the only rooms available were on the 4th floor....the receptionist said 'are you sure you would be ok with this ?' Well unaware as to why we just said yes. She then said are you sure again and advised us to go and take a look at the room.....so we said ok and off we went...to room 441 !! We got into the room and apart from the fact it had been freshly pained and smelt a bit it was huge, plenty of room for the rollaway so we were happy and went back down to say we would like to move. She was seemling shocked by this and said that she would get our luggage moved for us. I wish i had googled it then but we didn't, i guess we just wanted to get unpacked and go out. We stayed for 3 nights, no noises other than any noise an old hotel would make, no ghosts, we have not been turned mad ! It was only last week that i did google it and saw that yes...our room is allegedly the most haunted room in Chicago !!! Too funny !!! We are huge Horror fans, we trade at Comicon and Horror Conventions all over the UK and we may or may not believe there is something to all this but it was a very cool hotel. It had a crappy shower, the paint was peeling all over the hotel but we only really saw the 4th floor and it doesn't ruin our stay, it enhanced it ! If you love the Shining then book this hotel, ask for room 441 as it is a huge room, no window really as it is like being in a basement but it is fab and i wish the receptonist had told us to google it !!!