The Congress Plaza Hotel & Convention Center – A Historic Chicago Landmark

520 S Michigan AveChicago, IL 60605
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$210.57
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Room Offerings at The Congress Plaza Hotel & Convention Center

Overview

Situated on Michigan Avenue, The Congress Plaza Hotel & Convention Center is a historic gem in downtown Chicago. With breathtaking city and lake views, elegant accommodations, and a prime location near Millennium Park, this hotel blends classic charm with modern convenience.

up to 4 people

Good To Know

  • Minimum age to check in is 18.
  • Located on Michigan Avenue, directly across from Grant Park and Millennium Park.
  • Within walking distance from the Buckingham Fountain, The Field Museum, the Shedd Aquarium, the Art Institute, and many shops and dining facilities.
  • Complimentary WiFi in rooms and throughout the hotel.
  • 24-hour fitness center.
  • Convenient access to public transportation, including the ‘L’ train and Metra stations.
  • Overnight self-parking is $58.00 per vehicle, per night. No in-and-out privileges. Fees are subject to change and applicable taxes.
  • Millenium Park - 0.7 mile
  • 360 Chicago - 1.7 miles
  • Skydeck Chicago - 1 mile

Property Amenities

  • Gift Shop
  • Handicapped Access
  • Non-Smoking Rooms
  • Restaurant on Property
  • Wedding Services
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Smoke-free Property
  • Business Center
  • Meeting Facilities
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Fitness Facilities (24 Hours)
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Description

Check-In: 3:00pm Check-Out: 12:00pm
Built in 1893 to host visitors of the World’s Columbian Exhibition, The Congress Plaza Hotel & Convention Center is one of Chicago’s most historic hotels. Overlooking Grant Park and Lake Michigan, this iconic hotel offers a blend of old-world elegance and modern amenities. Guests can relax in spacious rooms featuring high ceilings, large bathrooms, and stunning city views. The hotel’s prime location on Michigan Avenue places visitors within walking distance of top attractions, including Millennium Park, the Art Institute of Chicago, and the Magnificent Mile.

From the gilded lobby ornately designed with blind arches, marble and chandeliers to impeccable service and classically decorated rooms and suites, a stay at the Congress Plaza Hotel has long been a symbol of luxury and privilege among executives, families and leisure guests seeking to explore the best the city has to offer.

With on-site dining options, a fitness center, and expansive meeting and event spaces, The Congress Plaza Hotel is perfect for both leisure and business travelers. Whether you are exploring Chicago’s lively downtown or attending a conference, this landmark hotel offers a distinctive and memorable stay.

Parking: Self-Parking is available at garage (PARK 1) afor $62.00 per day with no in-and-out privileges. SpotHero is available to offer alternative parking in nearby locations.

Pet Policy: Pets are not allowed. ADA-defined service animals are welcome.

Other fees: A $25 per night, per room, is required at check in.

All fees mentioned are subject to change without prior notice, and applicable taxes.

The Congress Plaza Hotel & Convention Center Reviews

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AGTW
"I love this hotel!"
TripAdvisor user rating 5.0 out of 5
Reviewed April 28, 2025 NEW
I love this hotel! It was one of the best places I've ever stayed and I have traveled widely in the US and Europe. The historic nature alone is worth seeing, with its beautiful lobby, ornate elevator doors, and Gold Room, where we saw an opera performed by Roosevelt U students. Our room on the 12th floor was large, spotless, and light, directly across from Grant Park, with views of the lake, fountain, Navy Pier, Field Museum, Planetarium, and more. The location was perfect for walking to the Art Institute and Orchestra Hall, and just a 20-minute walk, or quick bus ride on #3, to the river. (One note: If you want large, modern bathrooms, this is not for you.)
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hellohannahgray
Bloomington, Indiana
"Bed Bugs Beware"
TripAdvisor user rating 2.0 out of 5
Reviewed April 22, 2025 NEW
We traveled to Chicago for a convention the weekend of April 10th-13th. I'm very adamant about doing what I can to check for beg bugs as soon as I enter a hotel room, which was no different at this location. I didn't see anything, so thought we were safe to unpack our things and head to our first event. Upon waking up on Friday morning, I went to shower, and after coming out of the bathroom, there was a bed bug, right on my pillow. I caught the bug and put it in one of the glasses, and then saw another one crawling around the same area. I immediately called the front desk, and they transferred me to security to file a report (as they said this was what had to be done), and within about 20 minutes security came up to our room, took pictures of the bed bugs, had us fill out a statement, and told us someone from the front desk would call us soon to explain next steps. I do have to say that the staff was very understanding, apologetic, and happy to help us. They first offered a 50% refund for that first night in the hotel, and to move our rooms. If it wasn't last minute, and we still didn't have three days left, I would have moved hotels completely. I explained this, and that personally, I didn't feel like 50% back was enough, since I was feeling overall dirty, and like I didn't want to stay there at all. I was transferred to the general manager, who let me know that they'd called an exterminator, and that they understood my asking for a full refund for the first nights stay. They ended up moving our room, to what my husband and I determined was more of a business suite (the room before was old, the bathroom was not in the best shape, and it was on a floor with renovations happening), that they probably took a lot better care of for higher paying customers, as this was also a "lake front view." I spent the next two nights checking under the pillows every time I woke up, and being careful to not move anything from the dresser top. I'm honestly glad we did see them though, as we were able to buy trash bags to put our luggage in for the ride home, and Clorox wipes to at least have peace of mind that this would avoid any potential spread of them on the way home. Honestly, next time I stay in Chicago, I'd rather spring for a nicer hotel that's a little bit more money.
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michellegW1564LQ
"Taking the bad with the good"
TripAdvisor user rating 3.0 out of 5
Reviewed April 21, 2025 NEW
Positives - great view (had a lake view) - modern room - excellent food from Rafael's Negatives - no temperature control, only a tepid fan unit that blew hardly any air that was not cold. - shower backs up with many inches of water when you took a shower -Ice machines not working on 2 floors that we tried.
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danielcE913BB
Ohio
"Nice stay as usual "
TripAdvisor user rating 5.0 out of 5
Reviewed April 07, 2025 NEW
I travel to Chicago practically every April and prefer staying at the Congress more than anywhere. The lobby and bar are beautiful. The staff is helpful. The rooms are spacious. And the location is excellent. Yes, it is an older hotel, but my rooms are always clean. I have never had a bad stay.
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thomasmB8508EQ
"No need to stay there."
TripAdvisor user rating 1.0 out of 5
Reviewed March 21, 2025
My company booked four rooms at The Congress Hotel and none of had hot water. The shower had to run for a minimum of 30 minutes or more to get hot water. The hotel is very run down and the smell of reefer filled the lobby area. We will not be going back and have told people from the trade show to stay away. Old hotels are ok, but not one that needs a lot of care.
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Frequently Asked Questions about The Congress Plaza Hotel & Convention Center

Does Congress Plaza Hotel have a pool?

No. Congress Plaza Hotel does not have a pool.

Does the hotel offer free breakfast?

No. There are 2 onsite restaurants perfect for grabbing a quick bite to eat. Full breakfast is offered on weekends for a fee from 6 AM to 11 AM local hotel time.

Is there a fitness center?

Yes. Guests have access to a fitness center during their stay.

What are some historical sites nearby?

Garfield Park Conservatory is less than 5 miles away, Macy's on State Street is less than a mile away and The Rookery Building is approximately half a mile away.

Does Congress Plaza Hotel charge a resort fee?

No, Congress Plaza Hotel does not charge a resort fee, however, a deposit of $25 per night plus taxes is collected upon check in.

Is The Congress Plaza Hotel haunted?

The Congress Plaza Hotel is said to be the most haunted hotel in Chicago. Constructed in 1893, the hotel has a long history of a few of the most notable villains who stayed there. America’s first serial killer Dr. HH Holmes was a guest at the Plaza, as well as Al Capone. These and other spirits are believed to roam the halls and play creepy pranks.

Does the hotel offer accessible rooms and amenities?

Yes. Accessible features and amenities are available with accessible front desk, elevators, public entrances, meeting rooms, restaurants and accessible rooms. Should you have specific accessibility needs, please make a note of this on your reservation or contact the hotel's phone number on your confirmation email prior to arriving. Special requests are based on availability and not guaranteed.

What are the top things to do in Chicago near the hotel?

Nearby attractions include The Art Institute of Chicago, Navy Pier, and the Skydeck Chicago all within two miles from the hotel.