4.6 (11,501 Reviews)

Sheraton Boston Hotel in Boston, MA

39 Dalton Street • Boston, MA 02199
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Exterior view of the hotel.
Indoor swimming pool with clear blue water, surrounded by white lounge chairs and glass ceiling.
A gym interior featuring rows of treadmills and exercise bikes on a wooden floor, with large windows along one side.
Hotel lobby with ample seating.
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Overview

Pet-friendly Sheraton Boston Hotel is located in the historic Back Bay area near iconic attractions like Fenway Park. Stroll along the shops and restaurants of Newbury Street. Then relax in one of the hotel’s rooms or suites featuring views of Back Bay and the Charles River. Hotel amenities include a fitness center, indoor pool, and a casual restaurant and bar.

up to 4 people

Good To Know

  • This hotel is directly connected to the Prudential Center and the Hynes Convention Center.
  • Onsite Market for grab-and-go items, located in the lobby.
  • 24-Hour Fitness facilities onsite.
  • WiFi is available for a fee.
  • Valet parking is available for a fee.
  • Enjoy the Indoor pool with an outdoor deck and retractable roof.
  • SideBar & Grille on property serving breakfast and dinner.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • WiFi is complimentary to Marriott Bonvoy members.
  • Minimum age to check in is 21.
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Property Amenities

  • 24 Hour Front Desk
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Gift Shop
  • Handicapped Access
  • Indoor Pool
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Sundry/Grocery
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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Description

Check-In: 4:00pm Check-Out: 12:00pm
Featuring several dining options and a beautiful indoor pool with a glass ceiling, a retractable roof and outdoor deck, Sheraton Boston Hotel is located just off I-90 and is 0.6 mile from Copley Square in Boston. A 24-hour fitness center is available. The modern rooms of this Back Bay neighborhood hotel provide spacious windows and a 55-inch flat-screen cable TV. A coffee maker is also included.

The A La Carte by Sheraton serves American food in a casual setting. A Market grab and go cafe is also available for quick grab-and-go items. A computer lounge with free WiFi is located in the lobby.

The Sheraton Hotel Boston is 0.9 mile from the Museum of Fine Arts. Boston Common is 1.7 miles away and the hotel is attached to the Prudential Center.

Important Information
  • Pet Policy: Up to 2 pets are allowed in a room with a non-refundable fee of 50 USD per pet, per stay. Maximum pet weight is 40lbs. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.
  • Parking: Valet parking is available at a $70 per day, per vehicle fee.


* All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (38)
Swimming pool with loungers on the side. Suite with a separate living area and dining table and chairs. View from a guest room. View from a guest room. Hotel front desk.
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Sheraton Boston Hotel Reviews

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413jennad
Manchester, Connecticut
"Kindest people, clean and accommodating"
TripAdvisor user rating 5.0 out of 5
Reviewed July 28, 2025 NEW
We arrived to Boston on a Saturday evening and were attempting to check in to our handicapped room Hilton across the street. We had so many problems at Hilton that we got frustrated and walked across the street hoping the Sheraton could help. We met Glayson, Myat, Kyla and Al (bell captain). All 4 were incredibly kind and understanding. They were able to get us a handicap accessible room at a very discounted rate as they recognized that my husband is a disabled veteran. Al helped us tour several rooms to make sure needs would be met as well as offering suggestions for rooms that would be best (he knows every room in the building!) Glayson kindly got us the discount working with his manager, Myat checked in with us the next day in the lobby again to make sure everything was comfortable. Daylin was very kind at check out. Louis was very helpful with luggage on check out and the lead valet gentleman was sure to take good care of our car as it has special hand controls and we were worried about people being able to manage our car in valet. The pool and gym area were clean and very nice, the gift shop was great and the hotel was connected to the mall which was very convenient to Dunkin, CVS, shops, restaurants and View Boston. Cons- construction noise as they are remodeling the facade but this was disclosed to us on check in. Other than that the Sheraton saved our weekend away and we could not be more grateful. Would absolutely stay again.
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barbaraandjmbb
Gulfport, Mississippi
"Great location, great hotel!"
TripAdvisor user rating 5.0 out of 5
Reviewed July 17, 2025 NEW
Couldn't possibly find a more perfect location. Near Fenway Park ( busy tourist season, we walked), museums, adjacent to The Prudential Center... Classy hotel.
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dant337
Haifa, Haifa District
"Disappointed"
TripAdvisor user rating 2.0 out of 5
Reviewed July 14, 2025 NEW
I was rather disappointed by two issues: (1) I booked an expensive "executive" room assuming there will be a lounge and breakfast served in it -- this has thus far been my experience with "executive" rooms at hotels associated with Marriott's Bonvoy rewards program. Alas, there was no lounge/breakfast. When asking about this, I was told that the lounge is unavailable due to renovations and that, even if it was available, I wouldn't have been entitled to access it due to my status. To my knowledge, this answer is erroneous and unprofessional: Charging for an expensive executive room without clearly notifying guests that there will be no lounge is misleading at best. I view it as a violation of trust and will therefore try to refrain from booking at Sheraton henceforth. (2) A smaller but nevertheless annoying problem was that the ice machine didn't work in my floor and was not fixed during my stay despite the fact I asked to fix it multiple times and was promised multiple time that this will be promptly resolved. Even if technically it wasn't possible to solve during my stay, why make false promises? Why not follow up with a truthful response?
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X9479MWpaulc
"no restaurant, bar or concierge lounge"
TripAdvisor user rating 1.0 out of 5
Reviewed July 05, 2025 NEW
Booked this hotel - be warned. There is no restaurant, bar or concierge lounge at this hotel. They have what they call "a la Carte" room service only and a "pop-up" bar Thursday to Saturday. They don't tell you this when they book. On one morning there was no kitchen at all so no food whatsoever. There is no coffee in the lobby and the water is hidden so it's not obvious to find. They don't offer compensation unless you complain. The service was horrible, and I had to literally fight to receive a credit back. Don't go there until they fix this. They should be ashamed that they are not telling their guests. Who in their right mind books a hotel with no restaurant??
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CarrieD1979
Cleveland, Ohio
"Business Hotel...not great for tourists"
TripAdvisor user rating 4.0 out of 5
Reviewed July 04, 2025 NEW
First, the staff were absolutely phenomenal. We were really thrilled to be able to check in at 9:30 in the morning, since we’d had an early flight. And we were even more excited when our room got upgraded. The hotel restaurant was closed for renovations, so there weren’t any breakfast or lunch options in the hotel, but just through the breezeway there were several fast food restaurants and coffee shops, so that worked out fine. The rooms were lovely and modern—not a single complaint about the rooms. The hotel itself is not in a great location—it’s not super walkable to the touristy parts of town, but it’s clearly a big conference hotel and it served that purpose well.
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Sheraton Boston Hotel is located at 39 Dalton Street • Boston, MA 02199
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Frequently Asked Questions about Sheraton Boston Hotel

Is Sheraton Boston Hotel a pet-friendly hotel?

Yes, up to 2 pets are allowed in a room with a non-refundable fee of 50 USD per pet, per stay. Maximum pet weight is 40lbs. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No, the hotel is non-smoking.

Does the hotel offer WiFi?

High-speed internet, wired and wireless internet are available for a fee. Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Is parking available on-site at Sheraton Boston Hotel?

Valet parking is available at a $70 per day, per vehicle fee. Fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve breakfast?

Restaurants on property serve breakfast daily for a fee.

Does the hotel have a fitness center?

Yes. A 24-hour fitness is available to registered hotel guests.

Will my room have a microwave and/or mini-fridge?

Mini refrigerators are standard in each room. No microwaves available.

Does the hotel have an on-site restaurant?

Yes.

Is there a pool at the hotel?

Yes. Guests can use the hotel’s indoor pool with a retractable roof and an outdoor deck during operating hours.

How far is the nearest airport to Sheraton Boston Hotel?

Logan Airport is approximately 9.6 miles from the hotel.

How far is Beacon Hill to Sheraton Boston Hotel?

Beacon Hill is approximately 1.3 miles from the hotel.

How far is Boston Public Garden to Sheraton Boston Hotel?

Boston Public Garden is around 0.9 miles from the hotel.

Does Sheraton Boston Hotel charge a hotel fee?

No. There is no hotel fee at the Sheraton Boston Hotel.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

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