Sea Life Charlotte-Concord Aquarium in Concord, NC

8111 Concord Mills BlvdConcord, NC 28027
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Overview

With over 10 interactive exhibits to explore, the SEA LIFE Charlotte-Concord aquarium is fun for the entire family. Watch one of the scheduled feeding times, learn more about marine life, and discover more about the aquarium’s rescue and conservation efforts. From seahorses to a Giant Pacific Octopus, you’ll come face-to-face with some of the most interesting animals under the sea!

Description

from SEA LIFE Charlotte-Concord
SEA LIFE Charlotte-Concord transports guests through a highly themed aquarium experience which brings you face to face with thousands of creatures including sharks, sting rays, jellyfish, sea horses and more! Prepare for an immersive under water journey from the rivers of the Blue Ridge Mountains to the shores of the Atlantic Ocean and beyond! With fun talks and animal feeds, special events, our Dive Adventure Trail and children’s play area, there’s plenty for everyone to enjoy at SEA LIFE!

Tripster Customer Reviews

Have you been to SEA LIFE Charlotte-Concord? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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plynch5667
Charleston, West Virginia
"We were hesitant due to the price for a family of 5, but it was enjoyable."
TripAdvisor user rating 5 out of 5
Reviewed March 13, 2020 NEW
Nice little aquarium. We were hesitate to go in because the price seemed a little expensive especially for a family of 5. Everyone was super friendly and knowledgeable. The girl at the touch tank Abby was super with the kids. They would ask questions and she was extremely knowledgeable. She even came to check on them to see if they had any more questions. It was a great educational experience for them. The tanks were beautiful and we really enjoyed the time spent there regardless of the price.
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FamilyGirl02
"Great experience"
TripAdvisor user rating 4 out of 5
Reviewed March 05, 2020
Great experience!! The kids enjoyed bing explorers. We did the scenes tour which was a lot of fun! The education specialist was very knowledgeable and able to answer all questions without hesitation.
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556philips
"Customer Service - management"
TripAdvisor user rating 2 out of 5
Reviewed February 24, 2020
This was our second trip in twelve months to the aquarium. We have annual passes and take our children. Everyone had a huge issue with the ticket line. Even though we have annual passes it took twenty minutes to enter the aquarium (there were only 4 people ahead of us), because you have to wait while they try to sell passes to other customers. No real advantage to buying an annual pass. There is no express line even though you have prepaid or if you have an annual pass. You wait in line while the cashiers sell tickets including annual passes and add ons to customers ahead of you. This is an extremely slow process as they take pictures for each annual pass that they sell. In fact, we had to wait in the annual pass line while they took customers/guests from the day pass line. Manager needs to review process and use some common sense. FIrst impressions are important, and the entry to the aquarium is terrible. The aquarium itself is nice and we enjoyed seeing all the sea life. No issues with the aquarium once you get in.
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Felicity W
Charlotte, North Carolina
"Amazing quality in a small space"
TripAdvisor user rating 5 out of 5
Reviewed February 18, 2020
We paid for the Ranger packs for the children and these held their interest from beginning to end. There were so many exhibits and plenty of information about each. The touching pool was great especially the lobster called Baked Potato. Neptune the turtle has an interesting story and we did the “Behind the Scenes” tour so we were able to enter a competition to name two baby rays. There were lots of staff on hand to talk about the fish. They talked about all the exhibits like family. It was a lovely visit and enjoyed by all ages.
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MitchellsSquish
"Has gone downhill"
TripAdvisor user rating 1 out of 5
Reviewed January 26, 2020
Let me start by saying when my kids were you longer we went to sea life all the time. We have not been in a while, since they started school, and decided to do an afternoon there. That was a mistake. I’m not sure what has happened to this place in the years or so since we went last, but it was disgusted! The older lady that checked us in was very nice. The price had gone up and is not worth the increase. The tanks were all dirty, it looks like no one had been caring for them. Algae on the glass and all the rocks. In the wave one, could even see long algae Moving with the wave. The girl at the touch pool was more interested in her book that talking to us. As she was the only staff we saw after entry, I would think she would say something. I did notice that the lights on the place were dimmer than I remember. Most likely to try and hide how dirty the tanks are. The lobsters were eating its tank mate and based on the few fish in all the tanks leads me to believe this is how the animals now need to eat, by hunting and eating others. Most of the tanks had very few fish in them and the ones they had did not look good. The seahorse tank that has always had lots in it had one lonely seahorse. When we got to the octopus, my kids favorite, it was covered. They wanted to know why so we went to the touch pool to ask the only staff we saw. She said it was not doing well and was not sure if it was dead or not. Wow. No sugar coating it for my little ones. For a children’s place, I would think they would use it as a teaching thing and not try to make kids cry. In Claws room, the animals even had algae on their shells. We got to the tunnel and had a hard time seeing animals with the covering of algae on it. Again, on the edges, we could see long algae growing. It looks like no one has cleaned since we were here last! The few sharks we did see looked like they were close to death and not feed. We were able to see Neptune in the main window. He has grown and no longer has a weight. The kids laughed that his “bubble butt” still sticks up. This was the only positive thing in the visit. As we made it through the aquarium in record time, I was going to let the kids play in the play area, but was hit by the overwhelming smell of urine when we got close. Instead, I took them for ice cream to hopefully have them remember something decent about this day. We will never be going back. I can’t believe they could let the animals get this bad. It appears that they do not care about the animals or educating guests. I don’t know what changed since our last visit, but this is like a completely different place and I would tell everyone not to go.
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SEA LIFE Charlotte-Concord is located at 8111 Concord Mills BlvdConcord, NC 28027
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Frequently Asked Questions about SEA LIFE Charlotte-Concord

When is the best time to visit?
The aquarium tends to be busiest during the weekends and during the morning hours. For a less crowded experience, visit during the afternoon or evening on a weekday.

Can I bring food or drink into the aquarium?

No. Outside beverages or food items are not permitted into the aquarium. The Concord Mills Mall has a food court for those in need of a snack or drink.

What are the restrictions for the Children’s Play Zone?
All children in the play zone must wear socks and be less than 4' 9" tall. These rules are in accordance with state health and safety regulations.

Can I take pictures while in the Aquarium?

Yes. However, please turn the flash off to protect the fish and animals inside the aquarium.

Is there a gift shop?
Yes.

Can we touch the creatures?
We ask that guests only interact with our animals when invited to by a member of our staff. The Interactive Touchpool exhibit is where guests may be invited to do so.

I need to leave the aquarium? Can I return later in the day?
Yes. General admissions tickets are good for the entire day. Guests must have their hand stamped upon exiting in order to re-enter the aquarium.

Is the aquarium accessible?
Yes. Our aquarium is wheelchair and stroller accessible.

Are wheelchairs or scooters available to rent?
The aquarium does not offer scooters or wheelchairs for rent. However, the Concord Mills Mall has manual wheelchairs available to guests at the Guest Services Center.

Is parking available?
The aquarium is located on the north side of Concord Mills Mall, near Entrance 7. Guests can take advantage of the free, public parking near the entrance. A drop-off/pick-up area is available here as well.