The Resort at Governor's Crossing in Sevierville, TN

225 Collier DriveSevierville, TN 37862
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Starting at
$99.65
INSTANT CONFIRMATION

Overview

The Resort at Governor’s Crossing features a climate controlled indoor waterpark with high-speed slides, Jacuzzi, sauna, large pool, and children’s pool. Units range from 600 to 2000 square feet featuring studios, 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos are non-smoking and offer fully equipped kitchens, flat screen TVs, washer/dryers, and free wireless Internet.

Good To Know

from Ashley, one of our Sevierville Travel Experts
  • Awarded TripAdvisor's 2018 Travelers’ Choice Award as one of the Top 25 Hotels for Families in the United States, ranking 17th.
  • Located close to many area attractions and restaurants, and one of the closest lodging facilities to Dollywood via Veterans Boulevard.
  • Conveniently situated across from Sevier Air Trampoline & Ninja Warrior Park.
  • Boasts a free, climate controlled indoor/outdoor water park with 5 pools, 2 whirlpool tubs, and waterslides.
  • Enjoy the 9-hole mini-golf course and pirate-ship-themed playground.
  • Stay connected with free Wi-Fi.
  • The spacious units feature flat-screen TVs and fully equipped kitchens.
  • Have peace of mind with the 24-hour front desk.

Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • Elevator
  • Fitness Facilities
  • Game Room
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Playground
  • Sauna
  • DVD Players Available
  • Internet Access in Public Areas (free)
  • Free Parking
  • Lazy River
  • Waterslide
  • Waterpark
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Description

from The Resort At Governor's Crossing
Check-In: 4:00pm Check-Out: 11:00am
Family Vacation meets Fun & Relaxation at The Resort at Governor’s Crossing. -- The Resort was awarded the 2018 Travelers’ Choice Award by Trip Advisor being one of the Top 25 Hotels for Families in the United States, ranking 17th. The Resort is the only hotel in Tennessee to receive this award in 2018!

From the moment you enter The Resort you'll find a unique lodging experience. Two large condominium units, with beautifully landscaped perimeters, flank an array of amenities. Starting with our climate controlled indoor waterpark with high speed slides, Jacuzzi, sauna, large activity pool, zero entry child’s pool and toddler “Splash and Play” to our seasonal outdoor waterpark area with slide, log roll, Jacuzzi, lazy river, children’s pool, and giant sunning deck guests get a glimpse of some of our many inclusive activities. Along with all these water activities, The Resort offers a Pirate Ship playground area for youngsters and a miniature golf course for young and old alike.

Our guest units range in size from 600 to 2000 square feet featuring studios and 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos offer fully equipped kitchens, cable flat screen TVs with DVD players, washer/dryers, central heat and air, king and/or queen beds. Some of our units have a warm cozy fireplace and most have private balconies. All units are non smoking and have free Wifi access.

Our lobby has guest computers, and other common areas include a game room and exercise facilities.

Located in the Governor’s Crossing, The Resort offers guests easy access to all the Smokies has to offer. Be it shopping, fine dining, entertainment, or attractions you are just minutes away, many within easy walking distance. On top of that we are just minutes (we are one of the closest lodging facilities) to Dollywood via Veterans Boulevard.

If you are traveling to our area for a convention, corporate meeting or church retreat, The Resort has meeting rooms seating 25 to 40 people, with larger meeting spaces nearby. If your meeting requires catering, "The Resort" offers one-time billing. Everything is taken care of in-house.

Baby cribs (pack & plays) available for a daily fee of $5+tax collected at the property. We offer limited housekeeping for towels and trash services. Additional housekeeping services available for a fee.


Tripster Customer Reviews

15 Reviews
Kristen Bolton
Hattiesburg, MS
1 Review
Verified Traveler
"Awesome!"
April 2019
Our stay was wonderful!!
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Jamie Swearingen
Winnsboro, SC
3 Reviews
Verified Traveler
"Hotel"
December 2018
Great hotel. Family friendly and roomy.
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Linda Borg
1 Review
"Great family resort."
September 2018
My family and I love this place. A great family atmosphere where one can feel safe. The staff was so friendly and accommodating. We'll stay here again and again!
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Tip: Great family atmosphere and a great water park for children.

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Renee Tomlin
Harlan, KY
1 Review
Verified Traveler
"Best stay ever"
July 2018
This was the best stay ever, super friendly staff, very clean and kid friendly.. really enjoyed my stay.
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Tip: The best service ever.. very clean

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Kelley Parsons
Chattanooga , TN
2 Reviews
Verified Traveler
"Love this place"
May 2018
This hotel is great for the kids to play in the water all day.
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Audie Palm
Princeton, KY
4 Reviews
Verified Traveler
"Great Resort"
April 2018
Great condo. Very spacious and good outdoor and indoor pool.
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Tip: You get discounts when you use this resort.

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Shamekia Manuel
Indianapolis, IN
1 Review
Verified Traveler
"awesome"
April 2018
MY STAY AT THE RESORT AT GOVERNORS CROSSING WAS AMAZING THE STAFF WAS GREAT. THE CONDO WE HAD WAS CLEAN AND WE WERE VERY IMPRESSED. THE ROOMS AND LIVING ROOM WERE VERY RELAXING AS IF WE WERE HOME. THE KITCHEN WAS ALSO EQUIPPED WITH EVERYTHING WE NEEDED. THE KIDS LOVED THE WATER PARK AS WELL. WE WILL CONTINUE TO USE RESERVE PIGEON FORGE. WE ALSO HAD SO MUCH TO DO DURING OUR STAY. WILL DEFINITLY BE BACK AND USE AGAIN. ALSO THE LOCATION TO THE HOTEL WAS CONVENIENT TO LOCATION OF THE ATTRACTIONS. ALSO THERES A WALMART RIGHT ACROSS THE STREET.
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Maria Qualey
Goodridge, MN
1 Review
Verified Traveler
"We rented 2 bdrm apt"
January 2018
We absolute love it. The roo. And livinf area was very clean and well decorated, the kitchen had all the cookware and the washer and drier was a plus. For the price we paid, it really surprised me.
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Tip: The resort ia really close to all the entertainment and shopping places

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TripAdvisor Reviews
TripAdvisor user image
A8435YDjasonc
"Nasty sheets"
TripAdvisor user rating 1 out of 5
Reviewed January 17, 2020 NEW
We enjoyed a day in Pegion Fordge and Gatlinburg after a long day it was time to hit the sack but the bed was dirty it had stains that went threw three layers of sheets and padding was freaking disgusting called the front desk the brought us different sheets that were a little cleaner, but smelled stale almost like the last wash was 6 months ago if it wasnt 12:30 at night we would have left... for this place to label there self as a resort and to carry the Wyndham name this is a big disappointment.... dont stay here you are better off at a hotel.
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andila7
Trimble
"Exceeded Our Expectations!!!"
TripAdvisor user rating 5 out of 5
Reviewed January 17, 2020 NEW
We chose this as our first Christmas trip this year. I booked everything online. I actually had never noticed The Resort at Governor's Crossing, although I have been to the Smoky Mountains on many many occasions! We had 14 including the children and chose the 3BR 3 BA condo. It was clean and very room and met our needs very well. A manager apparently checks the rooms after cleaning, which I thought was awesome! The indoor waterpark is amazing. Although we had reservations for shows, our kids wanted to stay in the indoor waterpark area!! Even during some outings, the kids wanted to get back to the waterpark!! Staff is above and beyond friendly and accommodating. Everything was great. Parking is ample. Everything is close by! Even Walmart delivers to The Resort!! We will definitely be back. It was an amazing family trip and part of that amazing was being able to have all of our family together in such a great place!! The kids already want to go back!!
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AmandaTimD
"Great accommodations "
TripAdvisor user rating 5 out of 5
Reviewed January 12, 2020 NEW
We’ve stayed in at least 20+ hotels in the area through the years. Extremely Impressed by this resort. Three teenagers and two adults in the one bedroom suite. Bunks were perfect. Pull out sofa was great. We all had privacy. Not one speck of dirt in this place. Everyone enjoyed put put and the fire pits. Indoor pools were a bit busy, but you’ll have that this time of year. Great that they have indoor walkways connecting all the facilities. We may have found our go to for pigeon forge. Kids are already asking to stay here on our next trip.
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Southsidebtjr71
"Rude manager"
TripAdvisor user rating 1 out of 5
Reviewed January 04, 2020 NEW
stayed 1/4 - 1/6 upon arrival we were told of an issue with the card on file that previously paid for the room now mind you that the room has already been paid for... instead of honoring that they wanted to refund the money to the card and make us repay no big deal until we found out the refund would take several days thus we are having to pay over 800 dollars for the room for 2 nights this was unacceptable.. spoke to the manager KATRINA who was very rude and hateful after letting her know we do not think it's right to charge us twice for the room being that it was already paid for in advance... slamming the office door and very rudely trying to speak over me as I politely asked the policy for returns in writing as we wanted to make sure we were returned the money ASAP... we have stayed here religiously for years and have never had anything but enjoyable experiences until now unfortunately this may be the last time we stay here
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K5065ECkellye
"After Christmas family getaway"
TripAdvisor user rating 5 out of 5
Reviewed January 04, 2020 NEW
I highly recommend this resort especially to large families like mine. We slept 18 in the three bedroom and had plenty of room. The staff was extra friendly and the place is ultra clean. Such an amazing value for the price!
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Frequently Asked Questions about The Resort At Governor's Crossing

If our unit is not ready and we arrive before 4:00 pm may we use the waterparks?
Yes, there are changing areas at both the indoor waterpark and one near the entrance of the outdoor waterpark in building one. Guests may also use the waterparks after checking out for the remainder of that day.

Is there a height requirement for the slides?
The 2 interior high-speed slides require that children be at least 48" tall. Children between 36-48" may use the slides but are required to wear a safety vest that may be obtained at the indoor waterpark. No one is allowed on the indoor slides under 36" tall. The exterior slide has no height requirement.

Is the hotel pet-friendly?
No.

What are the pool hours?
Our pools open at 9:00 am and close at 11:00 pm.

Is a continental breakfast served?
No. All units are equipped with full kitchens.

Can I smoke inside the units?
No. All units are non-smoking. Those who wish to smoke must smoke on their own balcony. We request that they close their balcony door to keep smoke from entering the unit.

Do the units have Internet access?
Yes. All guest units and public areas have wireless internet access.

Do you have cribs?
We have the pack-n-play style cribs. There is a $5 + tax daily fee for their use.

Do you have roll-a-way beds?
No, outside of infants, occupancy of the unit is limited to the number of guests that may sleep in provided beds and sleeper sofa the unit is equipped with. Each bed and sleeper sofa is considered to accommodate 2 guests.

Do the units have washer & dryers?
All guest units except the queen studio are equipped with a washer/dryer.

Do the kitchens have dishwashers?
All units are equipped with dishwashers and one starter pack of dishwater detergent.